Quality and Service Promise
With 99% of our customers reporting complete satisfaction with our service, and 97% of our customers reporting complete confidence in our product quality, we are committed to serving you with the exceptional service and product quality that you deserve.
Industry Leading 24/7 Installation Support
Whether you’re out working on a job or it’s one of your “weekend warrior” projects, we’re here for you. Call us anytime – day or night – weekday or weekend with any questions or installation challenges. That’s our commitment!
Lifetime Technical Support
We’re not only there for you during your installation, but we are there for you for life! Any future challenge or question you have regarding your radiant heat product, give us a call. We’re here for you beginning to end.
Same Day Shipping
Order before 4:00 PM Central Standard Time (U.S./Canada) and we'll ship that day!
Free Smart Plan™
Just provide a sketch and dimensions of the area you would like to heat and we'll do the rest; providing you with a custom installation plan the next day.
Online Project Design Tool
Create and price out your own project online using our very own design tool.
Open Return Policy (no restocking fees)
Did you order too much product? Order the wrong voltage or size? No problem. We are here to take care of you. There is no penalty to return and restock your products.
WarmlyYours No Nonsense™ Warranty is the most comprehensive warranty in the industry. We guarantee your floor heating roll or cable will be free from defects in material and workmanship. Because we don’t prorate your coverage, you have the same coverage over the entire life of the warranty.
Unlike other companies, WarmlyYours will cover the cost of the warming roll AND the floor covering material AND labor, in the event of a defect. There is no other warranty like it.
We are so confident in the strength of our warranty that we will give you a $500 discount on the purchase of a WarmlyYours floor warming system if you can find a more comprehensive warranty.
- 25 years for our TempZone™ systems
- 25 years for our ValueMat™ systems
- 10 years for our Environ Easy Mats systems
- 5 years for our Slab Heating systems
- 5 years for our Snow Melting systems
More information can be found on our Warranty page.
Awards & Achievements
- RoHS Compliant on TempZone™, Slab Heating cables/mats, and Snow Melting cables/mats
- Received the Gold Star Rating from Launstein Hardwood Floors, for our TempZone's™ high performance underneath hardwood flooring
- Awarded the Internet Award from the Frost and Sullivan Report
- First to introduce non-adhesive foil electric floor heating to the North American market, with nearly a decade of experience with this advanced design and heating technology
- First to develop a website to market directly to the frontline professionals and consumers
- First to create an online education program for pro contractors with the WarmlyYours University
- Hottest floor heating mat on the market – utilizing the full 15 watts per square foot
- One of the thinnest floor heating mats in the industry
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