/ Floor Heating / Cut & Turn / FAQ

Hopefully, by browsing this page and clicking on the questions below, you should be able to find an answer to your TempZone™ Single Conductor Floor Heating and TempZone™ Twin Conductor Floor Heating related questions. If that is not the case then you can visit our forum or submit a question to us using Personal Connect, available from the top menu of every screen.

1. Can I use TempZone™ floor heating system as a primary heat source?

Yes, in most cases, the TempZone™ floor heating system can be effective as a primary heat source. However, the TempZone™ system is most commonly used as a secondary heat source, providing floor to ceiling radiant heat to any room in your home where you desire more warmth and comfort. If you are considering electric floor heating for an addition to your home, such as a sunroom where you have no other source of heat, WarmlyYours offers an innovative online tool which calculates approximate heat loss. This tool can help you to determine if a WarmlyYours floor heating system will provide your desired comfort temperature throughout the year. You can access the heat loss calculator or you can call us at (800) 875-5285 and a Customer Service Representative will make the calculation for you.

2. Do I need insulation when installing a floor heating system over a concrete slab?

When WarmlyYours floor heating systems are installed on a concrete slab, we strongly recommend adding a layer of insulation prior to installing the system. While our systems provide up to 25% more heating power per square foot than many of our competitors, the slab will always act as a “heat sink.” Some of the heat that would otherwise be transferred to the flooring surface will remain in the slab, causing the floor’s surface temperature to be considerably lower. This is true with any floor warming system. When installed on top of a concrete slab without insulation, it is generally accepted that a radiant floor heating system will take the chill away from the floor and provide a small amount of warmth. Adding insulation on top of the slab and beneath any floor heating system will allow a greater percentage of the heat generated to transfer to the flooring surface. This results in greater efficiency and therefore faster warm up times, higher expected surface temperatures and lower energy usage. The floor will have the capacity to warm to a comfortable temperature, and in some cases can be employed as the primary heat source for that room. The recommended types of insulation are natural cork, insulated tile backer boards and insulated underlayment, such as CeraZorb synthetic cork.

3. Is WarmlyYours Safe? What About EMF?

Our floor heating systems have withstood rigorous safety testing and earned the UL listing. They produce significantly less EMF than common household appliances like your TV or vacuum cleaner. For more information on the subject please see our EMF information page.

4. How can I determine what I need for my floor heating project? How can I find out what my floor heating system will cost?

MyProjects™ - Floor heating coverage options You can use WarmlyYours design tool, MyProjects™, which gives you three options for your floor heating coverage. Use this interactive tool to design your room online and receive an instant quotation and product recommendation, which includes the cost of your control. Planning your floor heating project is made easy when using our MyProjects™ technology, accessible under our get pricing section.

• 1. Full coverage - you can choose the full coverage option which will provide coverage for your entire room.*
• 2. Selective coverage - if you have a particular budget in mind, you can choose the selective coverage option which allows you to choose specific areas of your room that you would like to warm. Selectively warming the areas where you most desire warmth will reduce the cost of your floor heating system.
• 3. Budget coverage – if you have a specific dollar amount that you want to spend on your floor heating system, you can select the budget coverage option and enter your exact budget amount, and our engineers will design your floor heating coverage to meet your budget.

Fax or email your floor plan You can also email your floor plan to info@warmlyyours.com or fax it to (800) 408-1100 and we will send you a quote, product recommendation AND a free custom installation plan for your project.
*Note: The area beneath permanent fixtures is never heated and therefore is not included in any of the coverage options.

5. How do I know if I am installing my floor heating system properly?

Please keep in mind that you must check your system with an Ohms meter in conjunction with the Circuit Check™. Take an initial reading as soon as you take the product out of the box and this will give you a basis of comparison for future readings. Take a second reading once you have positioned the mesh roll to match your custom installation plan. It is also advisable to take an additional reading in the middle of the tile installation, just to make sure that the Circuit Check™ is doing its job. Then, take a final reading when you are finished with the floor installation and are ready to hook up the thermostat.

The Circuit Check™ is a tool developed by WarmlyYours to give you peace of mind and ensure trouble-free installations. Once you have positioned the mesh roll to match your custom installation plan, simply hook up the cold leads to the tool.
The Circuit Check™ will continuously monitor the continuity of the circuit during the actual installation of your flooring. The Circuit Check™ beeps immediately when a short in the system is detected alerting you to a potentially damaged cable in the area you are working, before you lay the tile over the floor heating system. 
The WarmlyYours technical support team is available 24/7 to provide assistance if the alarm sounds, or if you would have any questions during your installation.

The WarmlyYours technical support team is available 24/7 to provide assistance if the alarm sounds, or if you would have any questions during your installation. Please keep in mind that you will also want to check your system with an Ohms meter in conjunction with the Circuit Check™. Take an initial reading as soon as you take the product out of the box and this will give you a basis of comparison for future readings. Take a second reading once you have positioned the mesh roll to match your custom installation plan. It is also advisable to take an additional reading in the middle of the tile installation, just to make sure that the Circuit Check™ is doing its job. Then, take a final reading when you are finished with the floor installation and are ready to hook up the thermostat.

6. How many watts per square foot does TempZone™ deliver?

The TempZone™ single conductor system is evenly spaced, 2" serpentine loop, designed to deliver 15 watts per square foot, which is the maximum allowed by the National Electrical Code.

The TempZone™ twin conductor system is evenly spaced, 3” serpentine loop, also designed to deliver 15 watts per square foot, which is the maximum allowed by the National Electrical Code. TempZone™ single and twin conductor mats allow for 25% more heating capacity as compared to many of the competitive systems to provide faster floor warm-ups.

7. How will radiant floor heating affect my wood floor?

WarmlyYours SmartStat is equipped with an infloor sensor to precisely control the floor's temperature to comply with the wood manufacturer's temperature recommendation. For more information, please visit our floor heating under hardwood page, where you will find detailed information and industry research performed by WarmlyYours and Launstein about heated hardwood floors.

8. I have extra cold lead wire. Can I trim off what I don’t need for my installation?

Yes. Unlike the heating cable, the cold lead wires can be trimmed or lengthened with additional lead wire which is available from WarmlyYours.

9. I have too much / too little of the TempZone™ mat for the space I want to heat. Can I trim or add heating cable to the mesh mat?

No. Never cut the heating cable; cut the mesh ONLY. The floor heating cable is designed with a very specific resistance in order to consistently maintain heating at 15 watts per square foot. Trimming the heating cable would lower the resistance of the cable causing the system to overheat. Adding heating cable to the system would raise the resistance and the system would not heat properly.

10. Is the TempZone™ floor heating system safe?

Yes. The WarmlyYours TempZone™ floor heating system has withstood rigorous safety testing by the Underwriter’s Laboratory and has received UL listing for the U.S. as well cUL certification for Canada. WarmlyYours offers thermostats that carry the CSA Mark and the UL listing, which certifies that the product has been tested under extreme conditions and meets applicable standards for safety and/or performance in the U.S. and Canada. All WarmlyYours thermostats contain a Ground Fault Circuit Interrupter (GFCI) which provides fail-safe protection against an electrical shock.

11. What is the WarmlyYours TempZone™ floor heating system?

TempZone™ is an electric floor heating system that operates like an electric blanket for your floors. TempZone’s™ fiberglass mesh backed cable is covered in thinset and is installed over top of your subfloor and beneath your flooring. The system provides a warm, even temperature across your floor generating floor-to-ceiling radiant warmth to transform these naturally cold surfaces into warm floors. Ideal for kitchens, bathrooms or any room in your home where you would enjoy radiant warmth and comfort, the TempZone™ floor heating system is easy to install, operate and maintain.

12. What is the total power/amperage that the floor heating system draws? Does this system need a dedicated circuit?

The amount of amperage draw depends upon how large the area is that you are heating. For coverage of areas less than 30 square feet, the system will draw less than 3 or 4 amps. If you have a larger area over 150 square feet of heated space, then you may need a larger breaker. No matter what the size of the area you choose to heat, we recommend a dedicated circuit for your system.

13. What is the typical operating cost of a TempZone™ floor heating system?

The actual cost of operating your floor heating system will vary depending upon a number of factors including the cost of electricity in your area and the length of time you run your system. The WarmlyYours electric floor heating system uses 15 watts per square foot. Based on a national average electricity rate of $.10/kW/hr, the approximate operating cost of an average bathroom measuring 8’ x 10’ would be between $.16 - $.21 cents a day. This cost is based on running your system a full 8 hours per day.

14. What is the warranty for the Tempzone™ floor heating system?

WarmlyYours 25-Year No Nonsense™ Warranty is the most comprehensive warranty in the industry. In the event of a defect, we cover not only the repair or replacement of the Tempzone™ warming roll, but ALSO any labor AND materials required to perform the repair. For all of the terms and conditions of our No-Nonsense™ warranty, visit our products section.

15. What temperature will my heated floor reach?

The temperature of your floor can range anywhere between 75 to 95 degrees Fahrenheit. The floor’s actual temperature will depend on a number of factors including the amount of heat loss that the room experiences as well as the room’s configuration. For instance, the warmth contained in a two story entry way would likely be less than that of a smaller, more enclosed area such as a bathroom. In a bathroom that is located on the second floor of your home or over another floor in your home that is typically heated, the temperature of your heated floor will easily reach a comfortable temperature of 85 degrees Fahrenheit. For the heat loss calculation for your specific room, you can access the heat loss calculator or you can call us at (800) 875-5285 and a Customer Service Representative will make the calculation for you.

16. What type of flooring can I install along with an electric floor heating system?

WarmlyYours TempZone™ product is most commonly installed under tile, stone, and marble flooring, but can also be installed under so many other popular floor covering options such as hardwood, vinyl, linoleum, bamboo, cork, and glued-down carpet. We also offer Environ II™, which is an electric floor heating product as well and is specially designed for installation under carpet, laminate and floating wood. WarmlyYours can accommodate any flooring type with either of the floor heating products that we offer. If your flooring type isn’t listed here, just give us a call at (800) 875-5285 and we will be happy to discuss it with you.

17. What voltage does the TempZone™ floor heating system utilize?

Tempzone™ floor heating system is offered in both 120 volt and 240 volt for the North American market. A 208 volt panel can also accommodate our 240 volt floor heating system. It is important to note that the energy consumption will be the same: a 240 volt system will not cost more to operate than a 120 volt system. You are billed in kilowatts, and the 120 volt and 240 volt systems generate the same amount of kilowatts. WarmlyYours often specifies a 120 volt system in smaller projects while a 240 volt system is typically recommended for larger projects (120 square feet of electric floor heating coverage or more). The benefit of switching to a 240 volt system is the reduction in amperage. Our programmable thermostat can control a radiant floor system up to 15 amps. The 110 volt system will reach 15 amps at 120 square feet of electric floor heating coverage. However, the 220 volt system will reach 15 amps at 240 square feet of electric floor heating coverage, allowing a much larger system to be connected to the thermostat. For installations over 240 square feet, a relay contactor is needed.

18. Will the installation of a TempZone™ floor heating system affect the height of my floor?

TempZone™ single conductor is comprised of a double-insulated, coaxial heating cable stitched to a fiberglass mesh. The total thickness of the system is 1/8 inch and will not noticeably affect the height of your installed flooring.

TempZone™ twin conductor is comprised of a double-insulated, coaxial heating cable that is taped to a fiberglass mesh. The total thickness of the system is 3 mm x 2 mm thick and will not noticeably affect the height of your installed flooring.

19. How do I work with my Electrician to install WarmlyYours?

While WarmlyYours systems are typically installed by your floor covering contractor, a licensed electrician is recommended for final thermostat hook-up. Download the PDF file for great advice and tips on how to work with your local electrician. Hiring An Electrician