The support portal for Ember Radiant Panels provides free installation guides, wiring diagrams, operation manuals and more.
Radiant heat travels through air, and typically heats up objects closer to the panel first and then the rest of the room later. Heat from the panel can be easily detected from about 3-4 feet. Ideally, the radiant panel should be aimed onto the area with more use, since that will be the surface that will warm up first.
The heater is very hot during use (depending on model, up to 125° C or 257ºF).
The startup heating time is approximately 5 to 10 minutes. However, your room will not feel warmer immediately because the cold objects in the room (furniture, walls, ceilings, floors, etc.) need to warm up first. Once these surfaces are heated, the warmth will spread throughout the room.
Verify 120V power at the connection of the panel to the circuit at the junction box in the wall, or at the outlet for plug-in models. Each Ember heater has a built-in safety switch that turns off the heating element automatically if it overheats. By unplugging the unit and waiting for about 10 to 15 minutes, the safety switch will reset automatically and the unit will be operational again.
If you experience additional issues, please give us a call at 1-800-875-5285.