always been 100% confident with floor heating cables and thermostats, adding an extra floor thermocouple is paramount to ensure lifespan. Never had 1 recall or trouble from 10 years of installations.
Item Reviewed:not much to say about these, but 100% confident on orders
Item Reviewed:Makes the bathroom so enjoyable, I hesittated at first at spending $1000.00 but I would have been totally disappointed had I not installed the matts.
Item Reviewed:These are a no brainer for use on a concrete floor, super easy to install.
Item Reviewed:Very easy to install and use
Item Reviewed:I purchased 2 heated flooring kits for a double bathroom renovation. I was happy with the correspondence from the company, the price was fair and the layout they supplied for running the cable was extremely helpful. Product came in 2 days after order was placed. My clients are happy and so I will be using this product for our next renovation.
Item Reviewed:When buying you first home, cost is always a concern. Daniel was worried about the added cost of a heated floor because it seemed the realm of the wealthy. After explaining of how economical the equipment really is compared to the impact on resale value he was convinced to give it a try. He absolutely loves his floor and talks about it constantly. He now claims he will never do a bathroom floor without it.
Item Reviewed:Thankyou, great service and product
Item Reviewed:The product was exactly what was required. It took approximately 15 minutes to remove the old, test the system and cables and install the new.
Item Reviewed:Very satisfied with our replacement thermostat and with the support from WarmlyYours tech guys. Very helpful and easy to reach.
Item Reviewed:Works perfect, nice warm floor again.
Item Reviewed:Great company to work with, item was delivered the next day and works perfectly.
Item Reviewed:My heated floor quit working and I missed it. I contacted WarmlyYours chat function and was told the thermostat needed to be replaced if there was power and it was blank. I ordered the replacement thermostat at a discounted price and it arrived within a couple of days. Customer service was excellent in the ordering process and talking to the installing electrician to help with troubleshooting the heated floor. Mary G was especially helpful. She followed up after the thermostat arrived and also helped expediate the refund of an extra thermostat that I didn't need. WarmlyYours is one of the best companies for customer service and website support. The videos and webinars are very helpful.
Item Reviewed:I found the easy mats, well, easy to install and they work great. The service before purchase and after was amazing. The videos are superb and I was able to get all my questions answered from the videos. Great product and great service. Thanks!
Item Reviewed:The easy mat rolls were installed easily... and are working great Pre-purchase support was excellent and the videos were superbly done and answered any questions I had during the install process. Thanks! Highly recommended.
Item Reviewed:Followup and support from WarmlyYours was what you want customer service to be. Answered all my questions, offered several solutions, all worked out well.
Item Reviewed:I enjoy heated floors so much. This is perfect in my small bathroom. Makes for warm feet in the middle of the night, early morning.
Item Reviewed:I am sure there are other systems out there but none that are customized right down to the cut and corners and they supply a diagram to illustrate how to lay this out. Well worth the reasonable investment
Item Reviewed:We splurged on this thermostat and haven't regretted it. The screen is nicely lit and even provides a dim night light for the bathroom. Super easy to set up and very happy overall.
Item Reviewed:All departments are great to work with and if you have a technical question, you will get a live person on the weekends, which is amazing nowadays! Can't say enough good things about the process from estimates, heating questions and technical support.
Item Reviewed:Good customer service. Only complaint was difficulty programming the unit. The previous one was also problematic to program
I'm very sorry to hear that your control was difficult to program. We do offer a remote programming service via our tech support department. However, it sounds like you figured it out! Julia Billen (Owner)
After more than 10 years of operation, a power outage resulted in my WarmlyYours floor heating system to stop working. I went on to the WarmlyYours website to troubleshoot the problem and was able to diagnose the thermostat as the problem. I was able to email and call the WarmlyYours support people who helped me order a new thermostat (which was 1/2 price because it was a replacement). A few days later the thermostat arrived at my door. I had also received an email confirming the shipment and another asking if I needed support installing the new thermostat. The installation was straightforward and the system is back in working order. A few days later, I received a phone call from a WarmlyYours support agent to confirm that everything was in working order. The customer service I received could not have been any better. Thank you for all of your help.
Item Reviewed:Very helpful to determine what I needed, sent it, and easily hooked it up
Item Reviewed:Prompt response to my need and quick order turn around.
Item Reviewed: