Radiant Floor Heating Reviews

perfect

always been 100% confident with floor heating cables and thermostats, adding an extra floor thermocouple is paramount to ensure lifespan. Never had 1 recall or trouble from 10 years of installations.

Item Reviewed:
Electrilight L. | Oakville, ON
April 16, 2023

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simple install

not much to say about these, but 100% confident on orders

Item Reviewed:
Electrilight L. | Oakville, ON
April 16, 2023

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Makes the bathroom so enjoyable, I hesittated at first at spe

Makes the bathroom so enjoyable, I hesittated at first at spending $1000.00 but I would have been totally disappointed had I not installed the matts.

Item Reviewed:
Kevin R. | Yorkton, SK
April 15, 2023

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These are a no brainer for use on a concrete floor, super eas

These are a no brainer for use on a concrete floor, super easy to install.

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (4’ x 4’) - 320 sq.ft. - Pack of 20 Sheets

Kevin R. | Yorkton, SK
April 15, 2023

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Very easy to install and use

Very easy to install and use

Item Reviewed:
Kevin R. | Yorkton, SK
April 15, 2023

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I purchased 2 heated flooring kits for a double bathroom reno

I purchased 2 heated flooring kits for a double bathroom renovation. I was happy with the correspondence from the company, the price was fair and the layout they supplied for running the cable was extremely helpful. Product came in 2 days after order was placed. My clients are happy and so I will be using this product for our next renovation.

Item Reviewed:
Pine R. | Ottawa, ON
April 11, 2023

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Daniels first home

When buying you first home, cost is always a concern. Daniel was worried about the added cost of a heated floor because it seemed the realm of the wealthy. After explaining of how economical the equipment really is compared to the impact on resale value he was convinced to give it a try. He absolutely loves his floor and talks about it constantly. He now claims he will never do a bathroom floor without it.

Item Reviewed:
Kory N. | Portland, OR
April 09, 2023

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Thankyou, great service and product

Thankyou, great service and product

Item Reviewed:
Vicki A. | Qualicum Beach, BC
April 03, 2023

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Excellent Service and delivery.

The product was exactly what was required. It took approximately 15 minutes to remove the old, test the system and cables and install the new.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Albert M. | Nanoose Bay, BC
March 25, 2023

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Very satisfied with our replacement thermostat and with the s

Very satisfied with our replacement thermostat and with the support from WarmlyYours tech guys. Very helpful and easy to reach.

Item Reviewed:
Ron F. | Endwell, NY
March 22, 2023

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Works perfect, nice warm floor again.

Works perfect, nice warm floor again.

Item Reviewed:
Thomas F. | Elkhorn, WI
March 21, 2023

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Would be more than 5 stars if possible

Great company to work with, item was delivered the next day and works perfectly.

Item Reviewed:
Thomas F. | Elkhorn, WI
March 21, 2023

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Thermostat replacement

My heated floor quit working and I missed it. I contacted WarmlyYours chat function and was told the thermostat needed to be replaced if there was power and it was blank. I ordered the replacement thermostat at a discounted price and it arrived within a couple of days. Customer service was excellent in the ordering process and talking to the installing electrician to help with troubleshooting the heated floor. Mary G was especially helpful. She followed up after the thermostat arrived and also helped expediate the refund of an extra thermostat that I didn't need. WarmlyYours is one of the best companies for customer service and website support. The videos and webinars are very helpful.

Item Reviewed:
Kathy R. | Montoursville, PA
March 19, 2023

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Excellent product - great service

I found the easy mats, well, easy to install and they work great. The service before purchase and after was amazing. The videos are superb and I was able to get all my questions answered from the videos. Great product and great service. Thanks!

Item Reviewed:
Brent V. | Ottawa, ON
March 17, 2023

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Great product & great service

The easy mat rolls were installed easily... and are working great Pre-purchase support was excellent and the videos were superbly done and answered any questions I had during the install process. Thanks! Highly recommended.

Item Reviewed:
Brent V. | Ottawa, ON
March 17, 2023

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What customer service is all about

Followup and support from WarmlyYours was what you want customer service to be. Answered all my questions, offered several solutions, all worked out well.

Item Reviewed:
Anonymous | Kirkwood, MO
March 08, 2023

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Cozy Toes!

I enjoy heated floors so much. This is perfect in my small bathroom. Makes for warm feet in the middle of the night, early morning.

Item Reviewed:
Anonymous | Albuquerque, NM
March 06, 2023

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Custom Temp roll

I am sure there are other systems out there but none that are customized right down to the cut and corners and they supply a diagram to illustrate how to lay this out. Well worth the reasonable investment

Item Reviewed:
Tammy M. | Baldwin, ME
March 06, 2023

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Easy to use controller

We splurged on this thermostat and haven't regretted it. The screen is nicely lit and even provides a dim night light for the bathroom. Super easy to set up and very happy overall.

Item Reviewed:
Tammy M. | Baldwin, ME
March 06, 2023

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Great customer service

All departments are great to work with and if you have a technical question, you will get a live person on the weekends, which is amazing nowadays! Can't say enough good things about the process from estimates, heating questions and technical support.

Item Reviewed:
Tammy M. | Baldwin, ME
March 06, 2023

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Good customer service. Only complaint was difficulty programm

Good customer service. Only complaint was difficulty programming the unit. The previous one was also problematic to program

Response from WarmlyYours:

I'm very sorry to hear that your control was difficult to program. We do offer a remote programming service via our tech support department. However, it sounds like you figured it out! Julia Billen (Owner)

Item Reviewed:
Anonymous | Scarborough, ON
March 02, 2023

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Replacement Thermostat

After more than 10 years of operation, a power outage resulted in my WarmlyYours floor heating system to stop working. I went on to the WarmlyYours website to troubleshoot the problem and was able to diagnose the thermostat as the problem. I was able to email and call the WarmlyYours support people who helped me order a new thermostat (which was 1/2 price because it was a replacement). A few days later the thermostat arrived at my door. I had also received an email confirming the shipment and another asking if I needed support installing the new thermostat. The installation was straightforward and the system is back in working order. A few days later, I received a phone call from a WarmlyYours support agent to confirm that everything was in working order. The customer service I received could not have been any better. Thank you for all of your help.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Darrel T. | Edmonton, AB
March 01, 2023

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Great service

Very helpful to determine what I needed, sent it, and easily hooked it up

Item Reviewed:
Craig E. | Chelan, WA
March 01, 2023

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Prompt response to my need and quick order turn around.

Prompt response to my need and quick order turn around.

Item Reviewed:
nSpire Touch: Touch Thermostat - Programmable, Class A GFCI, w/Floor Sensor - WHITE

Ron M. | Towanda, IL
February 27, 2023

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