Simple to install. Works well.
Item Reviewed:The first thermostat that was sent with my original order proved to be defective. After testing on my own for two days, I finally called the WarmlyYours Service Rep. I could have saved a lot of time contacting them first. he Customer Service Rep was very professional and helpful. It took about 20 minutes to run all of the tests. It was evident that the thermostat was defective. A new thermostat was sent to me and installed. It works fine. Easy to program, good instructions and support. I don't have a problem with it.
Item Reviewed:The installation went very well, all the Ohm readings were within the acceptable range. My customer is pleased with the end product.
Item Reviewed:Simple to install, great customer service!
Item Reviewed:Thermostat works fine and is logical to use and program. Instruction manual is well written. Two negative items to report - There are four wires to connect but only three connectors were provided. You recommend using a double box with a mud ring but the thermostat will not fit into the mud ring! There is a step in the housing at the bottom that prevents it from going in all the way.
Item Reviewed:This is a great thermostat with a lot of features and flexibility. You can set it to stay at one temperature or take advantage of the programming options. The controls are fairly intuitive and the thermostat is slim and aesthetically appealing. The display dims automatically when not in use.
Item Reviewed:No comment left
Item Reviewed:I lost/misplaced the instructions so I panicked. I called WarmlyYours and was e-mailed a copy of the instructions. This was painless and went rather quickly. It didn't take as long as I thought it would.
Item Reviewed:No Review Left
Item Reviewed:I am enjoying this product immensely. My WarmlyYours floor is keeping all areas of the floor at a perfectly comfortable level for bare feet.
Item Reviewed:The warming system has been great, especially given the winter we are having. Service was awesome! Thanks for a great product.
Item Reviewed:This controller is much better than the original design and keeps our floor at the temperature we want.
Item Reviewed:These thermostats are fantastic. Not sure why they are sent set for Celsius instead of Fahrenheit, but that's easy to fix. The electricians that install them don't make the change, so it requires taking apart and making the change. Seems most people in the US would want Fahrenheit settings, why not have them sent out with this setting?
Thank you John for bring this to our attention. We have contacted the manufacturer of the control - Honeywell - and have asked them to correct this. - Julia Billen - President, WarmlyYours
All materials that were ordered came in as promised on time. There was a problem with a component that would read like a short - after the tile was installed. We contacted the tech dept at WarmlyYours and were directed step by step to trouble shoot the problem and determined that it was a faulty thermostat. A replacement was promptly sent and installed. And now we once again have a happy customer (and contractor). Thank You for your quick and efficient response to helping solve this problem.
Item Reviewed:Product works great once we got it up and running, but it would have been nice to have been informed when we purchased it that due to the area we needed to cover, it required more electricity than the standard amount. Once we figured out why the circuit breaker kept flipping, we had to get an electrician in to do some work that really increased the cost for us. It would be beneficial for customers to know that if they purchase enough product to cover a large area they need a heavy enough electrical supply over the standard household to supply the use. It might alter their plans a little.
Item Reviewed:I installed this product (TH115-AF-120GA) as well as the heating pads myself. I had a couple of questions with the wording of the installation instructions that opened up interpretation issues, but the 24/7 technical support were wonderful to work with and answered all my questions. The control works well at maintaining room temperature the only improvement I would make would be to have an air temp display option added when the unit is in either floor (F) or Air Floor Mode (AF). Currently the only way to show air temp is to disconnect the floor sensor probe and enable AIR mode (A) which effects the efficiently of the unit. Note: Make sure that when installing the system you install the floor sensor probe under the pad otherwise the before mentioned functionally will be limited to AIR mode (A) only.
Item Reviewed:works great, no problems
Item Reviewed:No wiring diagram provided, I had to dig this up on line. Works OK.
Item Reviewed:Was advised to get the SmartStat thermostat for my applications - very clear instructions on programming. Excellent product all round.
Item Reviewed:I think you need a stat for older people, one that is simple , easy to read.
Item Reviewed:great system.
Item Reviewed:Working beautifully - previous unit was defective but system working perfectly again after replacement. Thanks
Item Reviewed:By far the best thermostat out there for electric radiant heat. Has all the options and looks the best.
Item Reviewed:I ordered the Smartstat with my radiant floor mats. The unit works great. My contractor/electrician found it easy to install and was quite impressed with the whole system. The only complaint he had was the temperature sensor was only mentioned in the step by step thermostat installation instructions. By the time he read it the carpet had already been installed and we could no longer attach the sensor. The ambient heat method works perfectly well however so no harm done.
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