Thermostats and Power Relays Reviews

Much improved thermostat!

Marian C. | Dover, ID

Our WarmlyYours original thermostat in our master bath stopped working after 14 years so we replaced it last month with a new one that is so much easier to program. Thank you for the updated version!

May 04, 2023

Awesome customer service

Larry H. | Scarborough, ON

It is great when you have a company that will stand behind their products. They will take time to make sure that you are 100% happy with your purchase

April 28, 2023

Simple, Reliable, and Easy to Use

Anonymous | Erie, CO

We purchased a refurbished unit to control the underfloor heat in our bathroom. The product arrived promptly, was easy to install, and has been working flawlessly for months.

April 26, 2023

Gets the job done but not well made

Robin K. | Manhattan, NY

The thermostat works but feels cheap... bottom piece of plastic broke off during installation just by loosening the screw to open the face plate.

April 25, 2023

Helpful service

Robin K. | Manhattan, NY

As always, service from WarmlyYours was terrific. The product, however, is not that great. It actually broke during installation, the plastic piece on the bottom broke when loosening the screw. I was able to install it without this piece as I didn't want to bother replacing and reinstalling but it feels pretty cheap. Surprising as former models of the thermostat were very well made.

April 25, 2023

Happy Wife

Dale M. | Graford, TX

We purchased our bathroom tile floor heating pad over 23 years ago. It was worked perfect for the entire time. One day I noticed the floor was not warm, needless to say the wife's toes getting cold is not good for anyone....lol Working with WarmlyYours, Jeff helped me determine that it was the thermostat that was not working. After 23 years they still considered us a loyal customer and gave us a 50% discount toward a new thermostat. Jeff also sent me all the documents needed to install the new thermostat. Working with WarmlyYours was a GREAT experience!!! Her toes are happy again......

April 21, 2023

Great products! Love Warmly Yours floors in my home!

Eric F. | Layton, UT

Great products! Love WarmlyYours floors in my home!

April 17, 2023

You have been most helpful

Anonymous | Brookings, OR

We have received prompt service and and excellent buys. This particular order has not been installed, but we have bought from you many times and received shipments promptly, and the products were as described and worked well.

April 16, 2023

couldn't ask for better

Electrilight L. | Oakville, ON

always been 100% confident with floor heating cables and thermostats, adding an extra floor thermocouple is paramount to ensure lifespan. Never had 1 recall or trouble from 10 years of installations. easy to follow installation and programming

April 16, 2023

floor heating, T-stat, towel warmer. pros/cons (Electrical contractor)

Electrilight L. | Oakville, ON

always been 100% confident with floor heating cables and thermostats, adding an extra floor thermocouple is paramount to ensure lifespan. Never had 1 recall or trouble from 10 years of installations. only con would be the towel warmer, even though it is high quality and strong, I found the mounting hardware a bit flimsy and unforgiving (not to mention the plastic wall plugs which provide no grip in drywall. Precisely measuring all mounting points, the unit ended up crooked (even though a lazer level was used for mounting positions. Diagonally measuring the mounting points was nearly 3/4" off AND the mounting feet have 0 forgiveness, and will leave marks on the finished paint on the walls. Shame there was not a larger mounting plate. The position of hexhead screws are 3/8 from wall and clumsy to tighten without more markings on finished paint. side note, it gets hot, too hot in my opinion

Response from WarmlyYours:

Dear Electrilight, we appreciate your feedback in regard to the range of our radiant heating products. Regarding the towel warmer, we are working with our supplier to improve how precisely the units are manufactured and strengthen the quality control process.

April 16, 2023

Very easy to install and use

Kevin R. | Yorkton, SK

Very easy to install and use

April 15, 2023

I purchased 2 heated flooring kits for a double bathroom reno

Pine R. | Ottawa, ON

I purchased 2 heated flooring kits for a double bathroom renovation. I was happy with the correspondence from the company, the price was fair and the layout they supplied for running the cable was extremely helpful. Product came in 2 days after order was placed. My clients are happy and so I will be using this product for our next renovation.

April 11, 2023

Thankyou, great service and product

Vicki A. | Qualicum Beach, BC

Thankyou, great service and product

April 03, 2023
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SmartStat Programmable Thermostat w/Floor Sensor

Excellent Service and delivery.

Albert M. | Nanoose Bay, BC

The product was exactly what was required. It took approximately 15 minutes to remove the old, test the system and cables and install the new.

March 25, 2023

Very satisfied with our replacement thermostat and with the s

Ron F. | Endwell, NY

Very satisfied with our replacement thermostat and with the support from WarmlyYours tech guys. Very helpful and easy to reach.

March 22, 2023

Works perfect, nice warm floor again.

Thomas F. | Elkhorn, WI

Works perfect, nice warm floor again.

March 21, 2023

Would be more than 5 stars if possible

Thomas F. | Elkhorn, WI

Great company to work with, item was delivered the next day and works perfectly.

March 21, 2023

Thermostat replacement

Kathy R. | Montoursville, PA

My heated floor quit working and I missed it. I contacted WarmlyYours chat function and was told the thermostat needed to be replaced if there was power and it was blank. I ordered the replacement thermostat at a discounted price and it arrived within a couple of days. Customer service was excellent in the ordering process and talking to the installing electrician to help with troubleshooting the heated floor. Mary G was especially helpful. She followed up after the thermostat arrived and also helped expediate the refund of an extra thermostat that I didn't need. WarmlyYours is one of the best companies for customer service and website support. The videos and webinars are very helpful.

March 19, 2023

What customer service is all about

Anonymous | Kirkwood, MO

Followup and support from WarmlyYours was what you want customer service to be. Answered all my questions, offered several solutions, all worked out well.

March 08, 2023

Easy to use controller

Tammy M. | Baldwin, ME

We splurged on this thermostat and haven't regretted it. The screen is nicely lit and even provides a dim night light for the bathroom. Super easy to set up and very happy overall.

March 06, 2023

Great customer service

Tammy M. | Baldwin, ME

All departments are great to work with and if you have a technical question, you will get a live person on the weekends, which is amazing nowadays! Can't say enough good things about the process from estimates, heating questions and technical support.

March 06, 2023

Good customer service. Only complaint was difficulty programm

Anonymous | Scarborough, ON

Good customer service. Only complaint was difficulty programming the unit. The previous one was also problematic to program

Response from WarmlyYours:

I'm very sorry to hear that your control was difficult to program. We do offer a remote programming service via our tech support department. However, it sounds like you figured it out! Julia Billen (Owner)

March 02, 2023
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SmartStat Programmable Thermostat w/Floor Sensor

Replacement Thermostat

Darrel T. | Edmonton, AB

After more than 10 years of operation, a power outage resulted in my WarmlyYours floor heating system to stop working. I went on to the WarmlyYours website to troubleshoot the problem and was able to diagnose the thermostat as the problem. I was able to email and call the WarmlyYours support people who helped me order a new thermostat (which was 1/2 price because it was a replacement). A few days later the thermostat arrived at my door. I had also received an email confirming the shipment and another asking if I needed support installing the new thermostat. The installation was straightforward and the system is back in working order. A few days later, I received a phone call from a WarmlyYours support agent to confirm that everything was in working order. The customer service I received could not have been any better. Thank you for all of your help.

March 01, 2023

Great service

Craig E. | Chelan, WA

Very helpful to determine what I needed, sent it, and easily hooked it up

March 01, 2023
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nSpire Touch: Touch Thermostat - Programmable, Class A GFCI, w/Floor Sensor - WHITE

Prompt response to my need and quick order turn around.

Ron M. | Towanda, IL

Prompt response to my need and quick order turn around.

February 27, 2023