Warranty Registration
Product Line
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Frequently Asked Questions
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WarmlyYours’ 25-Year No Nonsense™ Warranty is the most comprehensive warranty in the industry. In the event of a defect, we cover not only the repair or replacement of the TempZone™ system, but ALSO any labor costs AND flooring materials required to perform the repair. We do not cover the cost of flooring that needs to be replaced in the event of a repair necessitated due to damage. If a product is damaged by a power surge, that would not be covered by our warranty
Warranty lengths vary depending on the model of the towel warmer, please refer to the warranty card for more information. If the heated towel rack is defective or damaged and it was not a result of misuse or misapplication, WarmlyYours will replace the towel heater. The warranty registration card can be accessed from the individual towel warmer's Warranty Page and must be completed and submitted online to qualify for warranty coverage. These elements can be found in our Support Section for Towel Warmers.
For the Floor Heating Systems:
The TempZone™ Shower Floor Heating Mat is covered by ourWarmlyYours’ 25-Year No Nonsense™ Warranty. In the event of a defect, we cover not only the repair or replacement of the TempZone™ system, but also any labor and materials required to perform the repair.
The nSpire Touch is covered by a 3-year limited warranty.
For the Pro GEN II Shower Waterproofing Kits:
Pro GEN II shower waterproofing materials come with a a lifetime limited warranty.
WarmlyYours snow melting systems are backed by our industry-leading 25-year product warranty, one of the longest in the radiant heating industry.
What's Covered:
- Heating cables and mats – 25 years against manufacturing defects
- Control systems and sensors – Manufacturer warranties (typically 3-5 years)
- Free replacement of defective components during warranty period
Why Our Warranty Matters:
- Proven reliability – Over 25 years of manufacturing experience
- Rigorous testing – All systems tested before shipping
- Installation support – 24/7 tech support during installation to prevent issues
- Peace of mind – Your investment is protected for decades
Beyond the Warranty:
Even after your warranty period, our support team remains available to help with:
- Troubleshooting and diagnostics
- System expansions or modifications
- Replacement parts and accessories
- Technical guidance for repairs
Your SmartPlan™ includes warranty documentation and testing logs to ensure your system is properly registered and protected from day one.
Radiant floor heating adds measurable value when selling by appealing to luxury-minded buyers. It is frequently highlighted in MLS descriptions to increase listing views. Providing documentation like a WarmlyYours warranty registration further builds buyer confidence, proving the system's quality and long-term reliability.
Discontinued items carry the same warranty duration as their original new counterparts. If a warranty replacement is needed but equivalent stock is no longer available due to a supplier shift, you’ll receive a full refund of the original amount paid, or you can apply that amount as a store credit toward a current alternative item.
