I ordered a replacement thermostat and it arrived damaged. I called sales staff back and they sent me a new one next day! I installed the new one in 30 minutes and it works great. Outstanding knowledgeable staff and great service.
Item Reviewed:From the beginning of the project, replacing 2 older floor heating thermostats, the assistance from order placement, fulfillment and installation - it was excellent. Great product and service.
Item Reviewed:Everyone I dealt with at WarmlyYours had excellent customer service skills.
Item Reviewed:I replaced my thermostat and it works much better. I hope these thermostats last longer. I am not sure what is their life. Thanks for the help.
Item Reviewed:Once again we have made another customer happy with and grateful for a WarmlyYours heated floor!
Item Reviewed:Very nice system that warms the floor and has features for time-of-day heat settings. Very happy.
Item Reviewed:I purchased a radiant floor heating system from your company in November. I wanted to reach out to let you know how impressed I was with Pedro Banuelos. My wife and I are real estate investors and this is our 3rd home. It's a duplex that we've been renovating for 18 months so we've dealt with a lot of vendors. I've also served on two HOA boards so have had my fair share of interactions with vendors from those experiences as well. Pedro's customer service stood out from every company we've dealt with. From the moment I engaged with him he was professional, listened, and was extremely knowledgeable about the product line. I was also impressed by his demeanor. He was by no means pushy and truly came across as wanting to be helpful. I definitely appreciate that being in software sales myself, it's not an easy line to walk and he did a great job. At any rate, I just wanted to drop you a line and let you know how impressed I was and I'm glad I went with WY over Home Depot; and truthfully it was all b/c of Pedro! Thanks and happy holidays!
Item Reviewed:installed by a handy client with no issues and after 2 months of use the product is proving to be efficient and effective.
Item Reviewed:Couldn’t tell it was refurbished! Works great was easy to install watched your video on line. Was delivered fast installed it a couple weeks after I got it.
Item Reviewed:I’ve been working with Mary for a number of years. She’s been nothing but helpful patient and caring. As for the product I’ve never had a problem installed many thousands of square feet and will continue using it in the future.
Item Reviewed:Great, product, amazing service!!
Item Reviewed:The system works as expected and was a lot easier to install under tile than was thought.
Item Reviewed:The unit works well and was easy to install.
Item Reviewed:We took the bathroom down to the studs and subfloor and installed WarmlyYours floor coils plus two ceiling panels, plus fresh paint and floor quartz slabs. We are now sandwiched between two layers of warmth, which we really appreciate now that winter is here.
Item Reviewed:I worked directly with WarmlyYours service department to order and upgrade my replacement! Saved me 50% or more from what I would have paid a the big box store and shipped the next day! Installation video was very helpful in allowing me to do the install myself!
Item Reviewed:Thermostat was 12 years old, replaced it at an awesome discount! Very helpful and courteous custom service.
Item Reviewed:Been a happy customer since 2006. Have had to replace thermostats, but no other issues.
Item Reviewed:Been a happy customer since 2006.
Item Reviewed:My original Thermostat from 2006 suffered a short circuit internally and quit suddenly. I was grateful to find WarmlyYours still able to provide a new updated Thermostat for me. I love the new touch screen, with wifi and remote control. A very nice upgrade! Thanks WarmlyYours! Yours Warmly, Tim G.
Item Reviewed:We installed heating cables in a kitchen, dining room, and hallway spanning around 1000 square feet. We didn't have complete layout information from your client, but you managed to complete the installation successfully with an additional roll of heating cable. It's great to hear that Jenn, the service representative, provided excellent technical support and offered a competitive price for the project. Well done!
Item Reviewed:I called to get information and spoke to Jennifer. After reviewing all the information on your company I sent a drawing , with the help of your on line tools , planners and Jennifer all the components were shipped by the end of the next day.. All went as planned. And promised. Jennifer really knows your product and is an asset to your organization. It’s refreshing to know that companies such as yours still exist. We had delays in construction , the system has been installed now for a few weeks, for well and we are ver pleased with the performance.
Item Reviewed:I installed a WarmlyYours floor during a bathroom remodel. It has absolutely ruined every other floor in my house. As soon as I step out of the comfort of my WarmlyYours heated floor in my bathroom, I am left with cold feet and overwhelming sense that I need to get heated floors for every square inch of my house. It is beyond me how I have gone so long without a heated floor. In all seriousness, this was a great product with even better support. The ordering process was simple and I really appreciated having a custom plan for my project. Looking forward to buying again and warming up the rest of my floors.
Item Reviewed:I don't normally write reviews but will in this case since all my experience with WarmlyYours, both product and Customer Service has been terrifc.
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