Customer Reviews for nTrust Nonprogrammable Thermostat
Satisfied customer
Rarely do you have a product last 13 years with out a problem amd then contact the same manufacturer amd receive hassle free customer care. Thanks for the discount on a replacement, this goes along way with me and will continue to provide excellent service. I’ll be back for my next purchase!
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It was not easy to program as we want the heat during the nig
It was not easy to program as we want the heat during the night, not day. The staff tired but said they were unfamiliar with this model. Finally got it done, I think.
Thanks for your review. The thermostats do have some limitations in that the programming cannot cross over from the PM of one day and into the morning of the next day, because they are 2 separate days. If a program is meant to run from 10pm till 6am the following morning, 4 events will have to be used. The first 2 events would be programmed to ON at 12AM and off at 6AM, and the second event to be programmed ON at 10PM, and OFF at 11:45PM. I hope this clarifies how to achieve an overnight schedule.
Nice product and helpful people
It's a nice option to be able to install heat under a floating floor in a basement and it was a very easy install. Troy was very helpful and knowledgeable and he answered all my questions before my purchase to ensure it was installed correctly with the proper materials.
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Great customer service
We ordered a replacement thermostat that actually got lost in the US mail. We contacted WarmlyYours about non-receipt and they immediately sent a replacement via a ground shipper. It has been installed and works great.
Item Reviewed:Heated Hardwood Floor
I remodeled one bedroom, lower level. Installed hardwood floor and installed heating system from WarmlyYours . It works well, feels good when walking on a warm floor. It holds about 77 F. Good product .
Item Reviewed:Works great. You were helpful to confirm that the thermostat
Works great. You were helpful to confirm that the thermostat would work as a replacement when I ordered it.
Item Reviewed:Still loving it. I recommend it to friends who are remodeling
Still loving it. I recommend it to friends who are remodeling.
Item Reviewed:Temp controller
Recently installed and found the function to be as expected. Will be purchasing another soon
Item Reviewed:Excellent Company
Recently had to replace my my floor warmer thermostat. I contacted WarmlyYours to order a new one. My encounter withe the staff was the best I have ever had dealing with a warranty. Replaces my thermostat with a newer model with a discount. Receiver thermostat in a few days with easy installation instructions. Great people to deal with and an excellent company! Jim K
Item Reviewed:Mom is so happy
Excellent; install guide, cautions, how to videos. Everything works great! My only suggestion would be to flatten the connection and insulation materials at the heating element/cold lead, as this creates a hump and requires a much thicker bed of thin set under the heated floor. My floor had thickness requirements for a door opening radius and drainage.
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Works as it should
replaced a faulty controller with this new updated item. works as it should. customer service was quick to respond and helpful
Item Reviewed:Seamless process
Original programmable thermostat went bad, replaced with non-programmable. Chat help quickly confirmed change out was easily done. Quick delivery, clear instructions, new thermostat working perfectly.
Item Reviewed:Easy to install
Easy to install and to configure
Item Reviewed:No frills thermostat
We needed a replacement thermostat for our heated bathroom floor but did not want or need a programmable model. This model fit the bill. It is very simple but meets our needs perfectly.
Thank you, Gary, for the positive 5-star review. The nTrust model is well suited for folks that want a floor heating thermostat with limited complexity. I have one in my home too. Enjoy your warm floors. Julia Billen (Owner)
Pleased With the Quality and Reliability
We have used your products in 4 bathrooms over the past 13 years and have been very pleased with the quality and reliability.
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Brown & Son Solutions-Thermostat. Non Programmable, Class A GFCI, w/Floor Sensor UTN4-4999 Ntrust
Thank you very much for your thermostat. As electrical contractors we at Brown & Son Solutions appreciate good working efficient devices. We would love to be apart of any proprietary training your company offers. Thank you.
Thank you for the 5-star rating! I'll have my training manager reach out to you to schedule training on all our radiant heating products. Welcome to the WarmlyYour Radiant family. - Julia B (Owner)
Easy to wire, easy to program.
Easy to wire, easy to program.
Item Reviewed:Just what I wanted. Item works just fine.
Item works just fine. Installed, set temp and it has held temp at desired setting. Just what I wanted.
Item Reviewed:Nice, simple thermostat.
We wanted a simple, manually controlled thermostat, not a complex programmable one. This one replaced the original thermostat which after 15 years had a burned out sensor. It was installed by a well trained friend.
Item Reviewed:The system I purchased from you is terrific - no more ice cold floor!
The whole system I purchased from you is terrific and solved my problem of an ice-cold floor perfectly!
Item Reviewed:I purchased the nTrust thermostat for my heated floors, -- it
I purchased the nTrust thermostat for my heated floors - it serves my needs perfectly, and was a lower cost option. I set the temp and it holds it there. I am not very technical and didn't want to program temps or fuss with a variety of settings. I turn this nTrust thermostat on at the beginning of the winter season, and it works - what a wonderful concept.
Item Reviewed:Very Satisfied
Very satisfied, with the product and the service provided.
Item Reviewed:A Pleasure to Deal With
Very helpful, professional. A pleasure to deal with.
Item Reviewed:Easy and Straightforward
Very easy to install and set up was straightforward.
Item Reviewed:I LOVE Being Able to Warm Up My Floor
I LOVE being able to warm up my basement tile bathroom floor again; without help that floor is really, really cold from November through March. I also really like the simplicity of ON or OFF again which my former control couldn't seem to provide anymore for reasons unknown to you and me after several tries. I give this control a 4 because I don't think it is as warm at 82 as the previous control. That's not a big deal but I don't like to push temps higher than necessary and think I kept it at a much-warmer 80 before.
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