Customer Reviews for nTrust Nonprogrammable Thermostat


117 Reviews
Great product

We build custom homes for people, and everything needs to be connected and controllable. Though this is one item that I convince the client to go analog. I tell them to set the floor at the temp they want and forget it. In the winter it runs and in the summer it doesn't. The manual controller has a clean look and does an amazing job of keeping the floor at just the right temp.

Item Reviewed:
Mike J. | Aurora, CO
February 15, 2021

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Bath island

The system works well. The ordered 21' was actually only 20'. Furthermore, due to the complex freeform layout the overall length should have been 22", so we had to work with what we had, which iy heats alright. Thanks for your support.

Item Reviewed:
Marcel M. | Twin Peaks, CA
February 15, 2021

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Great Product

Thanks Jenn and team. your due diligence in providing the detailed layout was instrumental in providing a great result. Floor is nice and warm.

Item Reviewed:
John B. | West Linn, OR
February 15, 2021

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best foot warmer

I installed the heated mats. They are amazing. I live in Breckenridge and use these mats to heat the house with my fireplace. This is the only 2 heat sources and they keep the rooms very hot with radiant heat and the electric bill is much better than the old baseboard heaters we had. I highly recommend this product.

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (4′ x 4′) - 25 Sheets / 400 sq.ft

Anonymous | Breckenridge, CO
February 15, 2021

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Great service...quick delivery.

Great service...quick delivery.

Item Reviewed:
Wendy Y. | Siletz, OR
February 15, 2021

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Seat warmer

This product was installed in a shower. Unfortunately, it only seems to hear half of the seat!

Item Reviewed:
Anonymous | Columbia, MD
February 15, 2021

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Very Happy

I have been very happy to work with Troy. He was very helpful. And we love our floor heating! Michael D.

Item Reviewed:
Michael D. | Nine Mile Falls, WA
February 15, 2021

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Luxury vinyl tile

Installed under luxury vinyl tile per instructions. With thermostat set at 80 degrees the floor doesn’t feel warm.

Item Reviewed:
Rick S. | Marietta, OH
February 15, 2021

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Excellent to Deal With.

Excellent to deal with. Very helpful with installation questions

Item Reviewed:
Anonymous | Lee Center, NY
February 15, 2021

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Warm floors

I am enjoying my new warm floors definitely helps during the colder months

Item Reviewed:
Anonymous | Milton, WA
February 15, 2021

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Very happy with the warm floors! Easy to install and operate.

Very happy with the warm floors! Easy to install and operate.

Item Reviewed:
Anonymous | Portland, OR
February 15, 2021

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Great overall experience!

Amazing sales and service support from beginning to end. We were putting the WarmlyYours electric heat system between a concrete slab and our engineered hardwood. We had lots of questions along the way and Troy was great support throughout. It is now installed and working great!

Item Reviewed:
Irene S. | Victoria, BC
February 15, 2021

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Over all good experience

Product was good. Technical advise very good. Over all good experience.

Item Reviewed:
Howard L. | Hackensack, MN
February 15, 2021

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So far so good...everything is working well and warm.

So far so good...everything is working well and warm.

Item Reviewed:
Sam P. | Kettering, OH
February 15, 2021

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Satisfied customer

Rarely do you have a product last 13 years with out a problem amd then contact the same manufacturer amd receive hassle free customer care. Thanks for the discount on a replacement, this goes along way with me and will continue to provide excellent service. I’ll be back for my next purchase!

Item Reviewed:
Joe R. | Slinger, WI
February 15, 2021

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It was not easy to program as we want the heat during the nig

It was not easy to program as we want the heat during the night, not day. The staff tired but said they were unfamiliar with this model. Finally got it done, I think.

Response from WarmlyYours:

Thanks for your review. The thermostats do have some limitations in that the programming cannot cross over from the PM of one day and into the morning of the next day, because they are 2 separate days. If a program is meant to run from 10pm till 6am the following morning, 4 events will have to be used. The first 2 events would be programmed to ON at 12AM and off at 6AM, and the second event to be programmed ON at 10PM, and OFF at 11:45PM. I hope this clarifies how to achieve an overnight schedule.

Item Reviewed:
Dick D. | Harker Heights, TX
February 15, 2021

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Nice product and helpful people

It's a nice option to be able to install heat under a floating floor in a basement and it was a very easy install. Troy was very helpful and knowledgeable and he answered all my questions before my purchase to ensure it was installed correctly with the proper materials.

Item Reviewed:
Chris G. | Salem, IL
February 15, 2021

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Great customer service

We ordered a replacement thermostat that actually got lost in the US mail. We contacted WarmlyYours about non-receipt and they immediately sent a replacement via a ground shipper. It has been installed and works great.

Item Reviewed:
Anonymous | Adams, TN
February 15, 2021

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Heated Hardwood Floor

I remodeled one bedroom, lower level. Installed hardwood floor and installed heating system from WarmlyYours . It works well, feels good when walking on a warm floor. It holds about 77 F. Good product .

Item Reviewed:
Oleg V. | Elk River, MN
February 15, 2021

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Works great. You were helpful to confirm that the thermostat

Works great. You were helpful to confirm that the thermostat would work as a replacement when I ordered it.

Item Reviewed:
Richard N. | Vermilion, OH
February 15, 2021

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Still loving it. I recommend it to friends who are remodeling

Still loving it. I recommend it to friends who are remodeling.

Item Reviewed:
Marybeth L. | Campbell, CA
February 15, 2021

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Temp controller

Recently installed and found the function to be as expected. Will be purchasing another soon

Item Reviewed:
Neil M. | Thayer, MO
February 15, 2021

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Excellent Company

Recently had to replace my my floor warmer thermostat. I contacted WarmlyYours to order a new one. My encounter withe the staff was the best I have ever had dealing with a warranty. Replaces my thermostat with a newer model with a discount. Receiver thermostat in a few days with easy installation instructions. Great people to deal with and an excellent company! Jim K

Item Reviewed:
James K. | Austin, TX
February 15, 2021

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Mom is so happy

Excellent; install guide, cautions, how to videos. Everything works great! My only suggestion would be to flatten the connection and insulation materials at the heating element/cold lead, as this creates a hump and requires a much thicker bed of thin set under the heated floor. My floor had thickness requirements for a door opening radius and drainage.

Item Reviewed:
Marvin B. | Descanso, CA
February 15, 2021

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Works as it should

replaced a faulty controller with this new updated item. works as it should. customer service was quick to respond and helpful

Item Reviewed:
Phillip W. | Chattanooga, TN
February 13, 2021

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