Customer Reviews for nTrust Nonprogrammable Thermostat
Toasty Feet :-)
We have just used our new shower for the first time and we are thrilled to have toasty feet when we step into this beautiful enclosure. This is the 3rd time we have installed your product and although I hope to never move again - I will be recommending your product to all my friends and family.
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Great customer service
I needed a new thermostat for my heated floors in the kitchen. They helped me pick out the one I needed and even gave me a discounted price. Shipping was not real fast, but once I received it, the installation was a breeze and my floors are warm again. Customer service also followed up on the order a couple of times to make sure I was satisfied, which was impressive.
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Thermostats.
Great thermostats great customer service always very helpful.
Item Reviewed:Warm Support—Even Beyond New Jersey
Thank you for all your help with my thermostats and my orders. Letting you know I won’t be in New Jersey anymore. I’m moving to a warmer climate with my daughter and her children. Thanks again for all your help.
Item Reviewed:Easily installed to replace the original version
My original thermostat had quite working. WarmlyYours identified a simple replacement which was easy to install to replace the older thermostat and thus far the new thermostat has worked fine.
Item Reviewed:Over the top helpful.
Talked me through the installation and provided smart hints.
Item Reviewed:Great product - warmly yours !
I worked with WarmlyYours to address a problem with the heating of my tile floor. The entire process was easy and straight forward. Our outcome was excellent our floor is heating again!
Item Reviewed:Main heat source for small bathroom
I needed an easy heat source for a small bathroom, and chose in-floor heating from WarmlyYours. I have no experience with in floor heat, so I was very happy with the customer service I received, they were quick to answer my questions and I felt very 'looked after' with my purchase. I'm happy with my purchase, and it has been working great!
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Exact replacement part. Easy to install.
I needed to replace a dead thermostat. This was the correct replacement part. Company was helpful in placing the order.
Item Reviewed:Replacement Thermostat for electric floor heat
Shipped promptly. Instructions shipped with thermostat clear and complete. Amplified by links to videos which were also comprehensive. Only problem I had was on my end: wires from house current feed and floor too short (kept pulling out of unit when inserted into wall box). Problem solved by using additional short pieces of wire between thermostat and house and floor wiring.
Item Reviewed:Very friendly and informative customer service and sales representatives.
I received the support I required during the installation process. The customer service representatives were available to answer any and all questions.
Item Reviewed:It’s all about the people
The thermostat that I ordered was easy to install and works perfectly. Jeff Burnett returned several emails and even called me. When I placed my order on the website instead of calling to get a discount, the phone rep corrected my mistake instantly. Such attentive service for a relatively small order really impressed me.
Item Reviewed:Love our heated floors!
Love our heated floors!
Item Reviewed:I’ve purchased multiple times
I’ve purchased multiple times and every time was a great experience.
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simple and straightforward
I purchased this unit because it did not require programming. It functions to merely turn on/off. I don't use the radiant floor heater that often. It performs as expected.
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simple and straightforward
I replaced my programmable thermostat with with unit that is merely on/off. Where I live, the radiant floor heater is not used that often. It performs as expected.
Item Reviewed:A Company That Makes Customer Service a Priority
Everything about my transaction with WarmlyYours was a unique surprise. No other company I have EVER dealt with recognizes and appreciates the value of good customer service. It is difficult to exceed my expectations when it comes to a purchase transaction; they did it with excellence.
Item Reviewed:Great Product…Great Customer Support…
My Flexzone heat mat was easy to install and awesome customer support.
Item Reviewed:Great experience, great product
I wanted underfloor heating in my kitchen for a long time. However, most systems are too thick and would create issues with adjoining flooring. When I discovered the WarmlyYours system my reservations were resolved. The mat is only 1/8th of an inch thick! Once ordered, I received the product within 24 hours. It installed easily and is working beautifully. My longtime wish has come true.
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Process smooth, phone call customer service said existing war
Process smooth, phone call customer service said existing WarmlyYours thermostat shot, 15 years old. Oddly, other two working fine ytd. Issue: I do not recall being informed replacement non programmable. One would figure like for like replacement.
Item Reviewed:My "go to" floor heat supplier
I really liked the ease, durability and agility of the decoupling mat and wire installation.
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Replacement T'stat
The replacement was received quickly (thanks!) and continues to work perfectly.
Item Reviewed:Quick fulfillment / Easy Install
From the beginning of the project, replacing 2 older floor heating thermostats, the assistance from order placement, fulfillment and installation - it was excellent. Great product and service.
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