Customer Reviews for nTrust Nonprogrammable Thermostat
Great experience, great product
I wanted underfloor heating in my kitchen for a long time. However, most systems are too thick and would create issues with adjoining flooring. When I discovered the WarmlyYours system my reservations were resolved. The mat is only 1/8th of an inch thick! Once ordered, I received the product within 24 hours. It installed easily and is working beautifully. My longtime wish has come true.
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Process smooth, phone call customer service said existing war
Process smooth, phone call customer service said existing WarmlyYours thermostat shot, 15 years old. Oddly, other two working fine ytd. Issue: I do not recall being informed replacement non programmable. One would figure like for like replacement.
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My "go to" floor heat supplier
I really liked the ease, durability and agility of the decoupling mat and wire installation.
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Replacement T'stat
The replacement was received quickly (thanks!) and continues to work perfectly.
Item Reviewed:Quick fulfillment / Easy Install
From the beginning of the project, replacing 2 older floor heating thermostats, the assistance from order placement, fulfillment and installation - it was excellent. Great product and service.
Item Reviewed:Thermostat
Great, product, amazing service!!
Item Reviewed:After 2 previous orders through Amazon Both orders were shipp
After 2 previous orders through Amazon Both orders were shipped the wrong size I had to call WarmlyYours directly to get the correct size shipped to me.
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Simple replacement thermostat
I was never good at programming our original thermostat, so when it stopped working, I decided to go with a simple on or off type thermostat. Very happy with it.
Item Reviewed:Simple thermostat that works great.
I was never good at programming our original thermostat, so when it stopped working, I decided to go with a simple on or off thermostat. I works fine and customer service for the order and installation was terrific.
Item Reviewed:Customer Service
Excellent. I called a number of times to get technical directions ( verbal and written) as to determining if my under heat wiring or wall thermostat had failed. Your staff was really helpful as I had no experience and didn't want to hire an electrician to trouble shoot and make the repair. The follow up on my issues was also much appreciated. Exceptional customer service!
Item Reviewed:Amazing service and product
We are so pleased with our WarmlyYours heated floor. The service we received from the company was amazing. We so appreciated the help with placing our order. We had a small issue with our thermostat and WarmlyYours replaced the thermostat immediately no questions asked, they were supportive and quick to ensure we had everything we needed to have this amazing heated floor. I recommend WarmlyYours, a company that provides excellent customer service and an excellent product.
Item Reviewed:Happy Wife
We purchased our bathroom tile floor heating pad over 23 years ago. It was worked perfect for the entire time. One day I noticed the floor was not warm, needless to say the wife's toes getting cold is not good for anyone....lol Working with WarmlyYours, Jeff helped me determine that it was the thermostat that was not working. After 23 years they still considered us a loyal customer and gave us a 50% discount toward a new thermostat. Jeff also sent me all the documents needed to install the new thermostat. Working with WarmlyYours was a GREAT experience!!! Her toes are happy again......
Item Reviewed:You have been most helpful
We have received prompt service and and excellent buys. This particular order has not been installed, but we have bought from you many times and received shipments promptly, and the products were as described and worked well.
Item Reviewed:Very easy to install and use
Very easy to install and use
Item Reviewed:Team was helpful when I had a problem
Team was helpful when I had a problem
Item Reviewed:New thermostat
Great service, great company. The folks I dealt with on the phone were very friendly, professional, and knowledgeable. Since I was replacing an older, discontinued model they gave me a 50% discount on the new one. I would definitely buy from them again.
Item Reviewed:Very basic unit, works well, easy to install and of course wi
Very basic unit, works well, easy to install and of course with great technical support. I did upgrade after a short time as I desired a bit more features. Although, for simplicity, you cannot beat this one.
Item Reviewed:Everything went well. Floor is warming nicely.
Everything went well. Floor is warming nicely.
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The replacement thermostat is working great. We are again enj
The replacement thermostat is working great. We are again enjoying warm tile floors in the cold mornings. Thanks for a wondrous product.
Item Reviewed:Excellent service
It was a pleasure dealing with them 1 phone call and they took care of sending me a new thermostat at a discount With in a few days I had the new unit in my hands and installed.
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So happy with my purchase
Simple and complete instructions. DIY easy (even for me). Friendly and helpful (actual) people. And warm bathroom floors! I would and will recommend WarmlyYours to anyone looking for a good value and a positive experience..
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Great stuff. It is my second order. Worked as advertised. Gre
Great stuff. It is my second order. Worked as advertised. Great customer service.
Item Reviewed:Replacement Thermostat
Product arrived when promised and was easy to replace. Very happy with the process from ordering to final set up.
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Perfect solution
Happily the new unit you supplied VERY QUICKLY was the exact solution for our problem - a non-functioning heated floor. We are once again enjoying warm tootsies. =)
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Jenn was great help
The lady you recommended for electricians responded quickly, and the electrician was excellent. Thank you.
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