Customer Reviews for nTrust Nonprogrammable Thermostat
Great product and service.
I love my WarmlyYours floor. They offer excellent customer service. They say “any time” customer service, but they don’t have live people just waiting for your phone call, but in a matter of minutes, they will get back to you with an answer. The online chat was very helpful. Everything was just as described and the mesh heating mat was easy to install. The instructions were clear and the online videos were very helpful. Thank you Kerilyn for a great experience.
Thank you for your review. We have people standing by 24/7 to answer your calls. After-hours calls can take a little longer to answer since we are on our cell phones at home, but we are here to help anytime. - Julia Billen (Owner)
Awesome company with great products
I recently replaced a failed floor heating thermostat with the nHance programmable thermostat. Very easy to install and worked great on and after the initial power up. In service, the control is extremely intuitive and easy to use. Love it.
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Diagnosing the problem was more difficult than resolving it
About every 5 years or so, I have to replace the thermostat. Before ordering a replacement, WarmlyYours responsibly wants to ensure the problem is with the thermostat, not the wiring in the floor. The technician first wanted an Ohm reading so we had to buy an Ohm meter. Then we couldn't understand the instructions on how to take a reading and ended up calling an electrician just to take a reading so we could buy a replacement thermostat. We wound up spending twice the cost of the thermostat when we could have just bought the thermostat and installed it ourselves. That said, I am very happy with my WarmlyYours heating. I just wish it wasn't so complicated to order a thermostat.
Item Reviewed:simple and efficient
very simple controls and easy to use. quality product I've been using for years
Item Reviewed:top quality products and service
Been using WarmlyYours products as an electrical contractor in Ontario for many years and have been 100% confident in all of their items being well packed, shipped fast, and high quality. I have never had one trouble or customer complaint.
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I bought a new thermostat for my heated floor system. They he
I bought a new thermostat for my heated floor system. They helped me find the right thermostat and it was on sale.
Item Reviewed:Priceless
I am on my second floor heating system with WarmlyYours as the provider under my contractor's recommendations. Best decision ever both times: Quick & friendly sales, service, and delivery; Nice choice of controllers with attractive displays easy to use. I can't live without my warm floors (really) and WarmlyYours is a great company.
Item Reviewed:Great product.
I was hesitant to install a heated floor system, but now that it is in and working I love it. The staff is awesome. Thank you, WarmlyYours.
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Second purchase of in-floor heating from WarmlyYours
This is the second purchase of in-floor heating from WarmlyYours we've made over the last four years and we are extremely pleased with the results. We live in a cold climate but like to keep warm. And thanks to this heating system, we do! Customer service has also been outstanding. Thank you!
Item Reviewed:Love your product and service
As a professional I'm buying many times from this company, never disappointed. The product, pricing and customer service is amazing.
Item Reviewed:Quick Shipping
Decent thermostat, easy installation. Shipment was quick and efficient.
Item Reviewed:Great product
We build custom homes for people, and everything needs to be connected and controllable. Though this is one item that I convince the client to go analog. I tell them to set the floor at the temp they want and forget it. In the winter it runs and in the summer it doesn't. The manual controller has a clean look and does an amazing job of keeping the floor at just the right temp.
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Bath island
The system works well. The ordered 21' was actually only 20'. Furthermore, due to the complex freeform layout the overall length should have been 22", so we had to work with what we had, which iy heats alright. Thanks for your support.
Item Reviewed:Great Product
Thanks Jenn and team. your due diligence in providing the detailed layout was instrumental in providing a great result. Floor is nice and warm.
Item Reviewed:best foot warmer
I installed the heated mats. They are amazing. I live in Breckenridge and use these mats to heat the house with my fireplace. This is the only 2 heat sources and they keep the rooms very hot with radiant heat and the electric bill is much better than the old baseboard heaters we had. I highly recommend this product.
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Great service...quick delivery.
Great service...quick delivery.
Item Reviewed:Seat warmer
This product was installed in a shower. Unfortunately, it only seems to hear half of the seat!
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Very Happy
I have been very happy to work with Troy. He was very helpful. And we love our floor heating! Michael D.
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Luxury vinyl tile
Installed under luxury vinyl tile per instructions. With thermostat set at 80 degrees the floor doesn’t feel warm.
Item Reviewed:Excellent to Deal With.
Excellent to deal with. Very helpful with installation questions
Item Reviewed:Warm floors
I am enjoying my new warm floors definitely helps during the colder months
Item Reviewed:Very happy with the warm floors! Easy to install and operate.
Very happy with the warm floors! Easy to install and operate.
Item Reviewed:Great overall experience!
Amazing sales and service support from beginning to end. We were putting the WarmlyYours electric heat system between a concrete slab and our engineered hardwood. We had lots of questions along the way and Troy was great support throughout. It is now installed and working great!
Item Reviewed:Over all good experience
Product was good. Technical advise very good. Over all good experience.
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So far so good...everything is working well and warm.
So far so good...everything is working well and warm.
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