All Reviews
Great service
Matt R. | Lake Zurich, IL
I’ve been trying to find an easy way to warm up my son’s bedroom above garage, when I came across WarmlyYours. The radiant heating system was designed by WarmlyYours and installed underneath our new carpet. The whole process was great. We couldn’t be happier. It looks and works great. Thank you.
Exemplary Product & OUTSTANDING Customer Service
Anonymous | Arden, NC
We were so pleased with both our towel warmers and WarmlyYours customer service three years ago that we recently purchased additional towel warmers for installation in the construction of our new home. Customer Support is unsurpassed.
Just what I hoped for
Andrew Z. | Santa Barbara, CA
The warmer was easy to install. Warms quickly, not too hot. Towels feel delicious.
Simple luxuries make daily life delightful
R M. | Seneca, SC
We have loved our towel warmer Since we remodeled the bathroom almost 6-7 years ago. When it stopped working we were sent very clear instructions on troubleshooting the switch and when it was determined it was just natural wearing out of the heating element I thought it be a pain to replace it. But it was almost plug and play with a few tools for someone not very mechanically inclined. Our customer service was excellent helpful and courteous across the board. If this one wears out again we replace it with the same kind and if we add an additional one to the other bathroom we would absolutely stay with the same company. These simple luxuries make daily life delightful and are well worth a basic investment. They also dry the towels nicely so there is no funky smell.
Thank you Family Mathew! I'm very happy to hear that our customer service and tech team have served you well! And I hope your replacement towel warmer serves you for many years to come. Bye Bye funky towel smell - hello warm, comfy towels :) - Julia Billen
Great Product & Service
Marnie S. | Delaware, OH
I wanted to remodel my master bath which already had a WarmlyYours heated floor system installed. Since I was replacing the tile flooring, the old system had to be taken up and a new one installed. Mary was great in helping find the previous layout from the original installation and create the updated layout. Mary and everyone else in Tech Support was incredibly helpful and worked with me and my contractor to get the layout right and installed properly. On top of all that, they gave me a great discount as a previous customer upgrading to a newer system.
Large heater under tile in 3 season room
Floor I. | Fairfield, CT
Put together large under tile heater project with the design help of WarmIy yours the initial installation design with the spacer did not really work because of the long wire runs and the size of the room. When I called their office and explained the installation issue and they offered to send me the Prodeso installation membrane and rushed it right out to me. We completed the installation on time and the customer loves it. They called me for a follow up issue with no heat, worked with their Product Support on the phone at my customers site and determined that the thermostat was not working properly and they rushed me a replacement thermostat that I was able to change and got the system working, my customer was delighted, Great product with great support. Will defiantly us again. Thank you David Baker
No ice in front of the garage doors for the first time in years!
Anonymous | Leawood, KS
Our snow melting system was installed this fall and for the first time in years we did not have ice in front of the garage doors for weeks in the winter. The WarmlyYours staff were great to work with and answered our many questions with patience and knowledge.
Great customer service
Lena D. | Pittsburgh, PA
Excellent assistance and customer service. I highly recommend the product and the company.
Programmable Thermostat
Anonymous | Hiram, GA
I want to thank customer service representative,Justin Riendeau. He helped walk the electrician through every step. I am so pleased with my thermostat.
Easy to install, and works well.
Julian B. | Ottawa, ON
I was easily able to install the self-adhesive heating elements on the back of a very large mirror and wire them into the bathroom's ceiling fan circuit which I have put on a timer. I tested the glass temperature with an infrared thermometer and it heats up quickly (in my case, to around 28C from a starting temperature of around 20C) and is very effective at keeping the mirror completely fog free during long hot showers. It's a nice luxury to have.
New control unit works great
John F. | Bainbridge Island, WA
We had to replace our 13 year old wall control unit with a new one from WarmlyYours. The unit worked fine. It was a little different - the wire coloring had changed so be sure to read the included documentation carefully.
Easy to install. thermostats look great, Happy Customer !
Sanctuary S. | Moss Landing, CA
Easy to install. thermostats look great, Happy Customer !
Great online support
Norb P. | ,
Jeff provided clear instructions and advised what next steps should be taken given the response from the system. He followed that up with written instruction and then followed that up with an email asking about progress. Very good service.
Easy to program, works great!
Anonymous | Gibsons, BC
We replaced our old thermostat that would stop working after about 3-4 days then needed a reset with the programmable nSpire Touch Thermostat and are super happy with it. It's super intuitive as to how to program it whereas our old (don't even know the brand) was a huge pain to set up. Thanks WarmlyYours!!!
I am a contractor and home remodeler I have installed several
Anonymous | Albrightsville, PA
I am a contractor and home remodeler I have installed several WarmlyYours mat and have found them user friendly with good instructions and customer service.
UDG-4999 nHance thermostat was perfect replacement for my TH115-AF-GA thermostat
Anonymous | Plymouth, MN
My floor had stopped heating and with the troubleshooting documentation provided by WarmlyYours, I was able to determine that my original TH115-AF-GA thermostat had gone bad. The UDG-4999 nHance thermostat was a perfect replacement and our floor is comfy warm again.
Love it!
Pat E. | Fort Worth, TX
As a homeowner, I installed the product myself and found it to be exactly as it was advertised. The system was easy to install and I had everything I needed to be successful. Now that the bathroom is finished, we wonder how we got along without a warm, welcoming floor.
Outstanding Customer Service!
Anonymous | Hamilton, ON
The Towel Warmer product is excellent, and was recommended to me by several Contractors. Unfortunately, the Towel Warmer unit that I received was damaged. However, the WarmlyYours team did an Outstanding job in terms of quickly following up and resolving the situation to my complete satisfaction. I understand that units can be damaged in Shipping & Handling. What matters is the recovery. I can now highly recommend WarmlyYours, both for their product and outstanding customer service!
Great product and customer service
Prometheusbuilders | Minnetonka, MN
The floor heating cable was simple to install and works great. Troy’s customer service was awesome as always and the turnaround time on his floor layout was very prompt. Delivery of the heat cable and thermostat was very fast also, only took a couple days.
Excellent service
John R. | Livingston, NJ
It was a pleasure dealing with them 1 phone call and they took care of sending me a new thermostat at a discount With in a few days I had the new unit in my hands and installed.
Perfect for our new bathroom!
Jo J. | Banning, CA
Our master bathroom is always freezing! We live in one of those homes that doesn't have a bathroom door in the master bedroom. So, when we decided to remodel, I was all about doing something to make the area warmer. (You wouldn't think this is something to worry about in SoCal, but it is!) We talked about building a door to keep the heat in, but that was going to be a big job and we weren't sure we would like another door, in a small space. I started investigating heat panels as a different option and found WarmlyYours online. Our contractor had never heard of the panel, but was game to install it. I bought the timer switch to go with and we had it hardwired in. Wow, what a difference it has made! Not too hot, just enough to take the cold edge off. The panel looks great on the wall; we are so happy to find this unique answer to our remodel problem. I would (and have) recommend these radiant heat panels to anyone.
Replacing the switch was easy!
Sarah M. | Urbandale, IA
I recently replaced the switch on my towel warmer that has not been working for months. I was amazed how easy this repair was and the cost of the part was economical. Thank you WarmlyYours!
We are happy we made the purchase
Anonymous | Denver, CO
Great product, very convenient to use the app to control our system.
