Customer Reviews

Excellent customer service and technical support.

Excellent customer service and technical support.


Kelly J. | Taos, NM
September 12, 2023

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Excellent customer service and technical support. Easy to ins

Excellent customer service and technical support. Easy to install after consulting instruction manual and online videos. Thank you!

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Anonymous | Taos, NM
September 12, 2023

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Great company with great product and customer service

This company was outstanding to work with. Dealt with any issues immediately and was a great product at a great price for our bathroom renovation.

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Anonymous | Eastchester, NY
September 07, 2023

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Simple thermostat that works great.

I was never good at programming our original thermostat, so when it stopped working, I decided to go with a simple on or off thermostat. I works fine and customer service for the order and installation was terrific.

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Mary P. | Carbondale, IL
August 21, 2023

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Warmly Yours and their representatives made every possible ef

WarmlyYours and their representatives made every possible effort to insure customer satisfaction, even after making two exchanges in efforts to insure customer satisfaction. I would highly recommend WarmlyYours for any product needs for which they provide.


John R. | Lake Forest, CA
August 15, 2023

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VERY SATISFIED

This was one of the best experiences that I have ever had with the sales; technical support and overall customer service. The initial and second units received were unsatisfactory; however, the WarmlyYours representative continued to assist until the proper unit was found which gave the performance that was initially sought. This is customer service of the highest degree.

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John R. | Lake Forest, CA
August 15, 2023

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Great Service

We have 4 towel warmers and one had a switch problem. The service tech helped us finger the part and provided complete documentation to have it installed. All in a few days. Everything is working as it should. Helpful and prompt.

Item Reviewed:
Classic Towel Warmer Switch, HTW

Brian H. | Punta Gorda, FL
August 15, 2023

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Warmly staff was very helpful in selecting the correct items

Warmly staff was very helpful in selecting the correct items to purchase for my project. The instruction booklets were very clear and made installation straight forward. Everything worked without any issues. Thanks

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David D. | Vashon, WA
August 11, 2023

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No complaints about the company - they were easy to work with

No complaints about the company - they were easy to work with.


Mary R. | Hudson, WI
August 08, 2023

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Great communication and quick

Product worked great, easy to deal with and staff was very helpful!

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Anonymous | Richmond Hill, ON
August 06, 2023

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When it came to ordering a new thermostat, each type was expl

When it came to ordering a new thermostat, each type was explained. The price was very reasonable and it came promptly.


Mark G. | Ashland, NH
July 30, 2023

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Customer Service

Excellent. I called a number of times to get technical directions ( verbal and written) as to determining if my under heat wiring or wall thermostat had failed. Your staff was really helpful as I had no experience and didn't want to hire an electrician to trouble shoot and make the repair. The follow up on my issues was also much appreciated. Exceptional customer service!

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Mark G. | Ashland, NH
July 30, 2023

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Troy did an amazing job to help us get a replacement quickly

Troy did an amazing job to help us get a replacement quickly when our original warmer died. Many thanks!!


Rolf B. | Calgary, AB
July 17, 2023

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Malta Towel warmer

This is my second product of its kind from WarmlyYours. The first died after 7 years of non stop towel warming... so naturally went back to WarmlyYours for its replacement. Very speedy delivery and we are now enjoying warm towels for the foreseeable future. A great product and good service from WarmlyYours!

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Rolf B. | Calgary, AB
July 17, 2023

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great value, awesome for DIY and worked perfectly

great value, awesome for DIY and worked perfectly

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Michael S. | Saint Joseph, MN
July 10, 2023

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one of the favorite parts of my new house, to step into the b

one of the favorite parts of my new house, to step into the bathroom with the nice warm floor is so enjoyable and brings a smile to my face every time


Michael S. | Saint Joseph, MN
July 10, 2023

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supper friendly and very helpful

ordering was great answered all the questions I had and asked questions to make sure i had everything i needed i felt very taken care of

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Michael S. | Saint Joseph, MN
July 10, 2023

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Always customer friendly ie helpful and pleasant.

Always customer friendly ie helpful and pleasant.


Coenraad V. | Alexandria, VA
July 09, 2023

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This is # 3 Towel Warmer

This one is yet to be installed in a renovated bathroom, however, the other two are fine. Our only issue is that if the time “in” is not cycled the warmer can sear the towel, ie. it gets too hot for too long. But we obviously like the warmer given that we cycle the on-off time properly.

Item Reviewed:
Timer Prog for Towel Warmer

Coenraad V. | Alexandria, VA
July 09, 2023

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Wonderful service and advice. We are happy customers. Thank y

Wonderful service and advice. We are happy customers. Thank you.


Sunny R. | Halifax, NS
July 06, 2023

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Cozy towel warmer

We just finished our new on suite bathroom renovation and we had installed our towel warmer and we love it! The style is beautiful and fits perfectly. We couldn’t be happier with this product.

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Sunny R. | Halifax, NS
July 06, 2023

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Do you have a place on your website for instructions on how t

Do you have a place on your website for instructions on how to use the thermostat? Right now it's on manual. I had a great experience with your company.

Response from WarmlyYours:

Thank you for the great review, Nancy. You can find all support documents related to your radiant heating thermostat on our support portal located https://www.warmlyyours.com/en-US/support/sku/UDG4-4999-WY


Nancy V. | Beaufort, NC
July 04, 2023

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My discussion with your phone representative allowed me to se

My discussion with your phone representative allowed me to select thermostat I wanted. It was very good and easy. The website made it easy to make my purchase. I received my purchase promptly.

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Anonymous | Beaufort, NC
July 04, 2023

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Nice job

WarmlyYours did an excellent job helping me resolve the problem with my heated floor.


Richard C. | Del Rey Oaks, CA
July 03, 2023

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