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I wished to send a quick note of thanks to the entire WarmlyYours staff.
We have worked with your company for a number of years and have found your customer service and reliability second to none. Just this past week we had a client who wanted to add a floor heat system to her bathroom area. Needless to say my Project Manager was in the process to begin laying the tile for the room.
The entire production of the bathroom area came to stop. We rushed a drawing off to your company for a quote and like clockwork your quoting staff came through and returned the quote in no time. It basically set the entire process up for success. We estimated the additional cost and in less that 24 hours had a confirmation from out client that this was in deed what she wanted. Again I called your company knowing the clock was ticking on our production schedule and again you come through with flying colors. Again, professionally and efficiently the order was put into production late into the evening way after the rest had gone home and the meeting had finished. The long and short of it is this. Our total production time down from start to finish was roughly 1 week. That was from first fax for quoting to product delivery to our location. It takes a highly professional staff to pull that off, and you did. We at Remodeling Designs, Inc. thank you for all that you do and the service that you provide to us.
I recently made a purchase with WarmlyYours and I just wanted to tell you how pleased I was from my initial phone call to the time I received my order. The Sales person was a pleasure to talk to when placing my order. I was also impressed upon opening my order to find everything packed and documented so nicely, seemed to be a personal touch. Really to throw in a screwdriver and tester, what more could I ask for. I have not yet installed the system in the bathroom, but already planning to order another one for the Kitchen. PS: You Web site is very well done and extremely helpful as well.
Fantastic product. Well written instructions and quality parts. I did the entire installation myself and it was very easy. Technical support calls were always answered immediately. Outstanding!
I installed the Warmlyyours system under a marble floor. I did it myself and found it relatively simple to do with easy-to-follow directions. The floor is so nice and warm that I’ve used it to convince my wife that we should do marble in two more bathrooms. I find myself walking into the bathroom to warm my feet on a cold morning. It’s great!>
Difficult to describe how pleasant it is to step on a nice warm floor even when the outside temperature is well above freezing. We were really pleased with the installation and Warmlyyours was outstanding in providing all the information and material we needed. Thank You!
Outstanding! WarmlyYours.com has an excellent website. Qualified personnel assisted on the telephone. Ordering was easy and product arrived as promised. Installation instructions are excellent and the product is very easy to work with. The most important is - yes the floors are warm.
It has been great! The layout provided was “right on” and really helped. It is a great service to provide to your customers.
Wow, I am just as impressed with your service as I am with your product. Thanks for your quick & informative response. I look forward to doing business with you and your company in the near future. Sold, I'll take two!
Thank you for your prompt response. I must say I am very impressed with your customer service.
Thank you for your reply. Your explanation about the risk free operation in a damp concrete slab on grade was reassuring, certainly the best from all the suppliers I've contacted.
After Installing our first order from WarmlyYours, we encountered a problem with the final temperature of the floor. I contacted WarmlyYours and was rewarded with outstanding service after sale. Your company should be proud of the way it stands behind your product in every way and proud of it's commitment to customer satisfaction. I have dealt with many companies in the past, but yours stands with only a select few in integrity and service.
I love the floor in the morning. The warmth permeates the room. The bath is over the unheated garage, so it is a real improvement. Thank you.
This has been a really great addition to my home. This is the only source of heat in the room and it is a dramatic improvement from the electric baseboard heaterswe previously used. It works beautifully with the natural slate tile as it holds the heat for 4 hours after the thermostat heas turned off.
The floor heat is truly a marvel. Sometimes I don’t want to leave the room because the floor is so toasty!
I really appreciate how well WarmlyYours has responded to our questions and concerns, and we really like the look and the quick heating operation of the towel warmers. We definitely plan to use them again in our future projects.
I would not hesitate recommending this company to anyone because of the superior customer service, product quality and variety, and competitive pricing. The detailed personalized installation plan (recommendation) is an added bonus. Customer service was very courteous, prompt and professional. Product shipment was also prompt as advertised.
We love both the towel warmer and the floor heater. My wife was originally pretty mad at me for making the investment and is now in love with me all over again.
Thank you for your support, and making it so easy and fast to get this going, you are amazing. Really.
Installation of the floor was easy and it works very well. Your installation instructions are very well written, easy to follow and have very clear instruction on what to avoid and what to be careful of. Thanks again.
I am amazed and delighted by your excellent customer service. When I do see anything come across my desk, I will work with you only.“
I just received shipment that was ordered yesterday morning. Thank you for stepping up and making this happen for me. We like to borrow the term "the easy button" when someone like you makes matters painless… especially in a pinch. I’m hoping that you are going to be our salesperson from this point forward.
I wanted to call and thank you personally ... you guys have been wonderful to work with... everything is very neat, easy to take of... thanks for having such a great product and a great company.