Customer Reviews for Snow Melt Plaque (NEC Requirement)
Excellent customer service
Every item in multiple orders was received promptly.
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Good choice
The WarmlyYours ice melt I recently installed is working great. They clearly have a 5 star product. I have only two slight complaints: none of the contractors referred by WY ever bothered to call back, so I had to find electrician and concrete guy myself. The plastic cover on the Snow Switch should be hinged instead of fastened with screws.
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Best service ever!
Mary was fantastic at listening and helping me find the best solution to melt ice and snow on my exterior stairs. Mary was kind and patient as this had many challenges and Mary worked through them all like a champ. We love our new system and love not shoveling.
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Wonderful as usually
Pedro and the tech team were wonderful as usual
Item Reviewed:Fantastic, knowledgeable, customer service
Always a great experience with WarmlyYours. Efficient effective technology helps us with melting walkways and driveways as well as warming my feet in the bathroom etc.
Item Reviewed:Great Customer Service for an Excellent Product
Our experience with WarmlyYours was great from the beginning. They were easy to work with and provided a custom plan and all the necessary hardware to accomplish the job. We changed the design in the process and we were helped every step of the way. The system was on just this week and everything functioned accordingly.
Item Reviewed:Must have this if you live in a snowy region
Works great! No more salt or shoveling!
Item Reviewed:Mary knows her stuff. If she doesn't know , she calls you bac
Mary knows her stuff. If she doesn't know , she calls you back within minutes with an answer.
Item Reviewed:Good quality product
WarmlyYours is a good quality product. The mat was installed this spring. I haven't connected it to power yet. Technical support through the process was excellent . The product shipped and arrived on time. The price seemed a little high but sales staff worked with me to eliminate items I didn't really need to reduce the overall costs to a more palatable level. Recommend it!
Item Reviewed:No ice in front of the garage doors for the first time in years!
Our snow melting system was installed this fall and for the first time in years we did not have ice in front of the garage doors for weeks in the winter. The WarmlyYours staff were great to work with and answered our many questions with patience and knowledge.
Item Reviewed:Learning Curve
There is definitely a learning curve but after that it was great to see the finished product working. Customer was extremely happy.
Item Reviewed:Your online and telephone support system is the greatest!
We just finished laying in the wire and poured our cement, just a day before it started snowing-so we are curing the cement as I type. The men are now hooking up the electrical inside portions. The instructions have been so easy to follow step by step. I wanted to let you know it was so easy, I decided to do the one side of my garage with both systems to have a longer driveway of warmth/snow melt...because it was so cost effective that our family man-power did the labor. I plan on contacting you next Spring after the thaw to order up more wire, etc to do the smaller 14 foot section, which will be turned into a bedroom with a big front window I hope to enjoy looking out during the winter, instead of looking at by past 6 foot snow falling off my roof and building a wall I can't see through. I will send the end result after the electrical is finished plus a photo. :):)
Item Reviewed:Will have to wait and see!
Only the wire is installed in the new walk. I will not be able to give a full review till next winter.
Item Reviewed:Just as advertised!
We have only had the chance to use it during the last storm~not complaining about that at all. The heated sidewalk worked just as it had been represented. Melted the snow enough to make it easy to remove & when it froze later, turning the heat on for a few hours took care of it. Very happy with this purchase.
Item Reviewed:Excellent Customer Service and Support
Working with WarmlyYours was great. The Customer Service Agent was knowledgeable, responsive and pleasant. All my questions were clearly answered promptly by the Technical Support Team. I would highly recommend this company for all of your floor and outdoor heating projects! Thank you
Item Reviewed:Snow melting system
We recently purchased and installed a WarmlyYours snow melting cable and snow sensor controller for less than $1000. The installation instructions included with the cable were easy to follow and it took us about a week to get it installed. Now we're just waiting for snowy weather to test our snow melting system.
Item Reviewed:No Snow Yet
Haven’t tried the product yet as there’s no snow! Dealing with everyone was great and they have excellent customer service. I would recommend them in a flash.
Item Reviewed:Great Staff
During the ordering process I was contacted multiple times to make sure the product I was getting was exactly what I needed. The switch cover came damaged as it appeared to be put on a little too tightly and it cracked. The staff were more than happy to send me a replacement. I purchased these in the winter to have on hand for spring when they will be installed so I can’t speak to how well they work at this time. I’d definitely order from them again though just based on the customer service I’ve received.
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