Customer Reviews

The talk of the neighborhood

Loveland, Colorado - Feb 2017 After several good snow storms - as much as 10-inches - we have the following observations; 1. The auto sensors work great - the mats turn on and are working as the snow falls eliminating build up. 2. We made some max temp adjustments and have settled on 60-degrees F. 3. Blowing snow is tricky - you have to manually run the system since the moisture sensor on the eaves does not "see" falling snow and the heat does not turn on automatically. Not a huge issue but if ignored the blowing snow can build up to quite a depth making he system work very hard to melt it. 4. The edges of the walk do not get warm enough to melt - the "clear area" is pretty much the limit of the mat. We have a pretty good mass of concrete but it does not warm enough to melt either edge - about 2-inches on each side. 5. It has been the talk of the neighborhood - everyone nosing around to see the installation and asking how it works. It definitely has eliminated the frozen spot at the front of our porch and had given peace of mind we won't have someone take a terrible spill on the ice. Thanks very much for that!

Item Reviewed:
Scott S. | Loveland, CO
February 01, 2017

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Customer loved it

Customer loved it, now they want to update the other two they have installed.

Item Reviewed:
nSpire Touch: Touch Thermostat - Programmable, Class A GFCI, w/Floor Sensor - BLACK

Kevin Q. | CARMEL, NY
January 30, 2017

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Easiest to Use Thermostat That I Have Ever Used.

Really easy to use and set up. Love my new warm floors and Wi-Fi thermostat. The easiest to use floor thermostat that I have ever used.

Item Reviewed:
Lisa D. | OKEMOS, MI
January 20, 2017

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Great customer support, easy to install.

Great customer support, easy to install.

Item Reviewed:
Thomas G. | COLLEGE STATION, TX
January 19, 2017

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Your products have always worked excellent for us

Your products have always worked excellent for us- better than "warm your floors" or Sun touch. What makes this product so good is the customer service you have. Jennifer West is one of the best reps I have worked with in any company. She goes above and beyond what my foreman or myself could ever ask for!!!! Keep up the great product and customer service. PS: Diane, who took the place of Jenn while she was out on maternity leave, was very good also but Jenn and I have developed a great relationship and its really nice to have her back to assist us.

Item Reviewed:
Dean A. | Burbank, CA
January 12, 2017

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Ecstatic

Excellent service, from project bidding & planning right through installation. Homeowner is ecstatic with the de-icing system. Thank you

Item Reviewed:
Roof & Gutter De-icing Cable (1 ft), 5 Watts/ft. 120 V

Robert P. | Boston, MA
January 09, 2017

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Great Protection and Resistance

This product was easy to install and added great protection and resistance between the slab an the heated floor.

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (2′ x 4′) - Pack of 4 Sheets

Mike T. | Fishers, IN
January 08, 2017

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The customer loves it!

The customer loves it and I like the ease of installation.

Item Reviewed:
Clayton R. | Richmond Hill, ON
January 08, 2017

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Works like a charm!

The product works like a charm! Highly recommend to anyone looking for a heated walkway.

Item Reviewed:
Todd G. | Mount Prospect, IL
January 05, 2017

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Excellent product and customer service

Excellent product and customer service. Second to none.

Item Reviewed:
TempZone Mat Custom Single 120V, 54.6 sq.ft. - 11′ Cold Lead

Dave D. | PORT ALLEN, LA
December 27, 2016

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Beyond Impressed

I love my products and was beyond impressed with the dedication Pedro had to serving the company, educating the client and providing an unprecedented level of customer experience.

Item Reviewed:
Mia R. | San Francisco, CA
December 23, 2016

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Very nice

Very nice and relatively easy to program.

Item Reviewed:
nSpire Touch: Touch Thermostat - Programmable, Class A GFCI, w/Floor Sensor - BLACK

Steve C. | LA GRANDE, OR
December 03, 2016

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Works great and installs pretty easy.

Works great and installs pretty easy. It would be nice if the terminal end and the junction between the mat and the leads could be smaller in diameter.

Item Reviewed:
Steve C. | LA GRANDE, OR
December 03, 2016

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Highly recommend

Works great. Easy to install. Highly recommend.

Item Reviewed:
Patrick K. | Arlington, VA
December 01, 2016

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I highly recommend this product

I provided a programmable timer for the receptacle in which the towel warmers are plugged. I highly recommend this product. Our towels are warm every morning and dry shortly after our showers. Even in the steamy summer months.

Item Reviewed:
Patrick K. | Arlington, VA
December 01, 2016

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I Really Love My WarmlyYours Towel Warmer!

I really love my WarmlyYours towel warmer! It installed flawlessly and my towels are perfectly toasty when I get out of the shower!! I would highly recommend this product!

Item Reviewed:
Infinity - Hardwired with Programmable Timer

Sue G. | GOLDEN, CO
December 01, 2016

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Easier

Much easier to operate than the old model.

Item Reviewed:
nSpire Touch: Touch Thermostat - Programmable, Class A GFCI, w/Floor Sensor - BLACK

Ken D. | PORTSMOUTH, OH
November 30, 2016

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Much less complicated

Much less complicated than the old ones.

Item Reviewed:
nSpire Touch: Touch Thermostat - Programmable, Class A GFCI, w/Floor Sensor - BLACK

Ken D. | PORTSMOUTH, OH
November 20, 2016

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We love the warm towels in the morning and evening

We love the warm towels in the morning and evening. Switched the programmable timer with a count down timer because it was easier to use.

Item Reviewed:
Infinity - Hardwired with Programmable Timer

Guest . | ARLINGTON, VA
November 10, 2016

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Instructions are very good and easy to follow

So the job went very well, the instructions are very good and easy to follow. I used 1/4 wonder board between the wires for 2 reasons: (1) to keep the floor more uniform in thickness and (2) to use less floor lever -worked great! Thanks again, the room heats nicely!

Item Reviewed:
Envision I. | ORRVILLE, OH
November 07, 2016

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The company was great

The company was great. After drawing up a floor plan it went unnoticed that the dimensions of the room were wrong resulting in a cable that was way to long. This was realized once the cable arrived to be installed. Calling up for support they tried to reconfigure the layout to no avail. They kind folks at WarmlyYours re-drew the room to the correct dimensions, took back the too long cable, and shipped the correct length in addition to giving me a price adjustment based on the shorter length. The install went well and now I am enjoying nice warm tile floors in my office. Diane was involved throughout the whole process, being very understanding and supportive.

Item Reviewed:
TempZone™ Floor Heating Cable (Twin) 120V, (3W/ft.), 30 ft., 0.8A

Jeff G. | New Windsor, NY
November 06, 2016

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I will be using this system on all future jobs

Great product with exceptional customer service. I will be using this system on all future jobs.

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (2′ x 4′) - Pack of 4 Sheets

Bruce A. | WOODCLIFF LAKE, NJ
November 03, 2016

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You guys are great!

You guys are great. The products are terrific and the service is even better.

Item Reviewed:
Home R. | WEST SPRINGFIELD, MA
October 23, 2016

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Favorite Thing

This is our second warm rails purchase; the first only lasted about 3 years, therefore the lower rating. We live in the mountains of Colorado at just below 9000 feet elevation. Winters can be very cold. Really nice to have heated towels after a shower, however my favorite thing is to hang my clothes on the warmer while I shower and then I have nice warm clothes to put on!

Item Reviewed:
Towel Warmer Infinity Plug-in

Cindy R. | NEDERLAND, CO
October 21, 2016

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