Customer Reviews
Logo Tape
As for the placement and install layout everything went very nicely. My only concern was with the white logo tape that holds the heating element to the mesh. When you skim coated the floor after the mat was installed with modified thin set it did not stick to the plastic logo tape. That could be an issue if you were using small floor tiles.
Thomas, Thank you for telling us about that! We'll tell our product team right away.
An Awesome Experience
From Diane Peters to technical support it was an awesome experience.They helped me troubleshoot my old automatic one and when I installed the new one, it works like a charm. Thanks for everything!
Thank you for working with us! We're glad we could help! Have a great day!
Exactly what I was looking for.
Pleased with the product and even more with your helpful service. Great doing business with you. I applied the cork on the wall behind my new refrigerator, using it as a sound absorber. I really don't have a before and after comparison, but just enjoy knowing that I made an effort to dampen the sound and found the product easy to cut and affix to the wall. The 1/4 inch thickness was satisfactory. Thanks for guiding me to finding and purchasing the underlayment. It's exactly what I was looking for. By the way, I have the same material on the wall behind my desk, and it makes a great bulletin board. I'm happy to have done business with you.
Thank you for your kind review, Gary! We're happy you found what you needed!
Very easy to install
Very easy to install - My customers love this product!
Thank you for reviewing!
Recommend this system over any other system
I am a tile installer in the Milwaukee, Wisconsin area. I have installed several different in-floor heat systems. WarmlyYours is by far the most user-friendly system for both install and operation. The thermostat has a very readable display, sleek design, and very easy operation system. Programming the system is a simple push of a couple buttons and you have a program for the week for your morning or night routine. The floor sensor is also a very easy install mainly due to its low profile. I highly recommend this system over any other system on the market. I did have an issue with one thermostat wire and after a quick couple minute call to a sales representative the problem was resolved without having to order any special parts. The customer service was VERY impressive with the knowledge of every detail of their product and also by far one of the most polite and personable services I have talked to in a long time.
Item Reviewed:
WarmlyYours is hands down the best!
I am a tile installer in the Milwaukee, Wisconsin area and this product is amazing! I have installed several other in-floor heat systems and this is by far the easiest to work with and install. WarmlyYours is the only company that I have found actually gives a floor plan with a diagram showing how to lay out the heat system. Other electric systems simply give you a cord that is a set length and covers an approximate square footage. You as the installer have to install the wire fastening system to the floor yourself, and then guess at how far to space the wire; thus producing a lot of frustration and wasted time at the end when the heat wire needs to be removed and re-installed to make the length work out properly. I can set a 9'x6' area with WarmlyYours in approximately 2 hours. This includes pouring self-leveling mortar over the system. With other systems I can spend almost double that just setting the wire in place. There is no other in-floor heat system that I would rather use! WarmlyYours is hands down the best!
Item Reviewed:System works great! My biggest complaint is that there is not
System works great! My biggest complaint is that there is not an indicator light on the panel that shows when it is operating. I would feel much better if I knew that the system was not wasting energy due to a faulty temperature/moisture sensor.
Thank you for your review Mike! We're glad the system is working great and we'll take your suggestion to our product team.
Works perfectly
Overly complex for my needs :) but works perfectly. I only use a couple of buttons... but it's nice to have the extra options. For the price it's worth having the choice later on.
Thank you for your review!
Really simple installation
Really simple installation, easy to work with and best of all - will warm toes all winter long.
Thank you for reviewing!
Easy to work with
Installation of product went very smooth. Perfect length of roll and easy to work with.
Thank you for reviewing!
Saved me two hours on installation
I've used the product on many installations and find it to be as easy to install as you could ask for. I especially like the new adhesive tape you've used to stick the wire to the mesh and to stick the mesh to the floor. I estimate it saved me two hours on this installation.
Thank you for reviewing! We're glad the new tape made things easier! Have a great day!
Great product!
I appreciate how easy it is to peel the tape off mesh and move wire around different obstacles in room. Great product! Will use again.
Thank you for reviewing!
I installed these Flex Rolls over a cork base and under bambo
I installed these Flex Rolls over a cork base and under bamboo floors. They are wonderful! The ability to cut/turn the roll (without cutting the heating element/wire) made the install very easy and provided a great deal of flexibility. Ultimately, I was able to cover about 90% of the area of the master bedroom - the master bath had already been done... and this will make the whole winter wake up thing VERY nice. Ordering was easy - WarmlyYours was very helpful in providing product info, assisting with a suggested layout - and shipping was very fast. My only regret is that I didn't do this years ago.
Item Reviewed:
Absolutely Incredible
Customer service team with WarmlyYours is absolutely incredible. They provided me with incredible support on this product and continue to do so.
Thank you for the kind review!
Works well
Floor heats uniformly and works well.
Thank you for reviewing!
Great to work with
The rolls are easy to install with the detailed floor plan provided. The Tempzone product is great to work with and has been a very reliable product. It's the only in floor heat mat that we are willing to install. Thank you.
Thank you for your loyalty!
Install a breeze
As always, perfect drawings and products make install a breeze. Talked homeowner out of buying HD off the shelf mats and they now know why - customer was impressed. That's why Cedar Valley only installs WarmlyYours Products.
Item Reviewed:This towel heater works and looks great.
This towel heater works and looks great. I did have one towel warmer burn out after 1 1/4 years, but WarmlyYours replaced it with no fuss (they even paid return shipping). If permanently mounting, take extra care to measure carefully. There are 4 mounting points, one being the electrical. Use the template and all will be fine if you are careful. I also strongly suggest using at least one wall stud as recommended for strength. Only suggestion would be to increase the distance from the wall to make getting towels down the back easier. We double fold the towels their long dimension and get two large ones on. My wife also uses this rack for drying her finer clothes. 4 rating is only due to the first unit failing. If there was a grade for service, I would give a 5 rating.
Item Reviewed:
Handled graciously and efficiently
I had originally ordered the 10ft, but exchanged it for the 16ft which WarmlyYours handled graciously and efficiently. I had to change the floor plan back and they accepted the 16ft roll back and sent out another 10ft roll. Clear instructions, with tips in what to watch out for made a DIY installation go through without a hitch.
We're glad we could help! Thanks for reviewing!
Very Good
Installed the warm floor grid with out a hitch. My tiles on this job were 5 inch hex (individual) which was somewhat tough to lay flat over the wires. I spread a thin layer of thin set even as possible with the top of the wires, then buttered each tile and eased into the mud, matching heights as I went. The outcome was very good. The bath was narrow, so I unrolled my warm floor grid as I went using the thin set to hold in place. One roll is narrow enough to reach across while laying tile. That way you don't have to worry about breaking a wire behind you with a foot or knee. The customer loves the feel of the floor in the mornings. This was my second install. Both installs went easy. The only difficulty was the amount of insulation on the very end of the heating wire. It was hard to hide the bulky wire with out having a raised tile. I had to grind away a portion of the back of a tile to make some relief. Will purchase again. The folks at WarmlyYours are easy and quick to deal with, and the price was good. The instructions are well presented.
Thank you for the tip, Phil! Have a great day!
What a wonderful luxury in our newly remodeled bathroom!
What a wonderful luxury in our newly remodeled bathroom! With the programmable timer it is so easy to wake up to warm and cozy bath towels waiting for us. It can also be controlled manually. Our electrician was very impressed with this product. It only uses as much power as a lightbulb and the controls fit easily within the same electrical outlet as the light switch, making it a very compact and unnoticeable unit. I also like that it is far enough from the wall making it easy to slip your towels over the rails. The installation was simple. The brushed nickel finish goes perfectly with our new faucets. All in all, this is a great product I would recommend. Excellent customer service and prompt delivery!
Thank you for the kind review! We're so glad you're happy with it! Enjoy you're new warm towels!
Working Perfectly
Got to turn it on this morning. It is working perfectly and will be a wonderful addition. The warranty is wonderful!
Thank you for reviewing! We're happy to hear that!
Easy to Install
Staff, I really have to say undecided at this point. It was easy to install, power check was good, but we're in early August still so it is turned off. Probably wont be a factor until October/November.
So glad the installation went well!
Never Failed
Easy product to work with & install. Product has never failed to work.
Thanks for the review, Jeff!