Customer Reviews
Everything installed incredibly easy
Everything installed incredibly easy. Thank you for the great support.
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Convenience came to mind
When the client told me that he wants to remodel his master bathroom in the contemporary style, one of the initial conveniences came in mind was warm floor and then towel warmer. And from my past experience with WarmlyYours, I googled WarmlyYours for the contact and the process of procurement started. The project completed a week back. When I visited the client today, the towel warmer was off, and there was a troubleshooting question ready. Apparently, the client is in learning mode. She could not turn it on using the indented switch, because the switch has spring action and needs a little extra force to turn off or on. While the product is a real convenient, the documentation is not exactly user friendly (specifically, for a homeowner). The installing contractor, does not think it's his duty to explain the homeowner, how to use the warmer. In my opinion, the user setup should be one pager in somewhat animated form as well as a detailed (slow presentation) You Tube video presentation.
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Extraordinary service from the Sales and Tech
Extraordinary service from the Sales and Tech support group was provided during both projects. The first project has been working fine for going on three years and this experience gave us confidence to order again. Tempzone is a well engineered product and comes with installation drawings and instructions that make the install straight forward. No product problems and no installation hassles plus professional service with a smile and a thank you. What more can you ask for? The WarmlyYours team is the total packaged and I highly recommend them.
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Love the product
I used the panel as I was finishing an older basement. The panel is used in my TV room and was extremely easy to install. I met the carpet guys there and rolled out the panel after they installed the carpet pad. It could not of gone any easier. The system heats well as we can sit on the floor in the middle of a Minnesota winter. Love the product.
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Great product and easy to install
Great product and easy to install, the best part of the whole process are the WarmlyYours personnel, they were all a pleasure to speak with and work with.
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Always push customers towards WarmlyYours
I do like WarmlyYours systems better than others I have installed (sometimes builders supply their own systems). I do try to push all homeowner private jobs towards WarmlyYours, most of the homeowners are looking to buy at depot or local tile supply and I do end up selling them on yours (when I get the job), right now there are a lot of contractors out there pricing jobs just to be working...too many low ball bids....when I can, I always push customers towards WarmlyYours.
Item Reviewed:Each step of the way was a pleasant experience
We remodeled our master bath and decided to install in floor heat. Our contractor installed WarmlyYours heat pads with no problems. Installation was quick and easy and he had not used the product before. Going into a bathroom with warm floors is the ultimate luxury! I am so glad we decided to use WarmlyYours. It is one of my favorite features in the bathroom - well worth the cost. The WarmlyYours team determined what we needed and we received the product quickly. Each step of the way was a pleasant experience. Thank you!
Item Reviewed:Easy as always
Easy as always
Item Reviewed:A pleasure to walk barefoot on a warm tile
Easy to install. A pleasure to walk barefoot on a warm tile floor on a cold winter morning.
Item Reviewed:From the installer point of view, it is a very good product.
From the installer point of view, it is a very good product. It is easier to separate the wire from the mesh and not having to run the second cold lead back around to the thermostat is awesome. However, this gripe applies to new and old style. When the wire is on top of the mesh, the loops tend to float up when applying thinset. They need to be fixed to the mesh at the loop in a way that is still easy to undo.
Thank you for your review! We'll take your suggestion to our product team!
LOVE the product!
LOVE the product! Easy installation & great added touch to the house!
Item Reviewed:Beautiful addition to my bathroom. Great quality and excellen
Beautiful addition to my bathroom. Great quality and excellent value. Absolutely the best customer service I have ever experienced with ANY product. THANKS MARK! My only complaint is the "timer". I would like one that came on at a specified time like the one that comes with the towel warmer but I would also LOVE an option to put it back on for an hour (or whatever). I often take a shower later in the day and then turn on the towel rack to dry the towel.... and forget to turn it off. We have high electric rates and can't just leave it on all day. In any case, I love it.
Thanks for your review Debra! We're glad you're happy and love when our customers give us feedback and suggestions! We'll tell our product team about your idea. Have a good day!
Everything was perfect, as usual.
Everything was perfect, as usual.
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