Customer Reviews
Design & order process was exceptionally easy - bonus points
Design & order process was exceptionally easy - bonus points for including the installation map and for the almost total lack of lead time. To have the order process easy, lead time minimal, and installation seamless all at a reasonable price will win my future business.
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I installed my Warmly Yours electric heated floor in my kitch
I installed my WarmlyYours electric heated floor in my kitchen approximately 7 years ago. Approximately 2 years after I installed it the 15 amp thermostat burned out. WarmlyYours promptly provided me with a replacement thermostat at no cost. About 2 years later the second thermostat burned out. WarmlyYours then sent a technical expert to my house to investigate the cause of the problem. The technician used highly sophisticated instruments to diagnosis the problem. The technician determined that the system as originally designed by WarmlyYours required more amps than the 15 amp thermostat could handle. I was offered an option at that time, try a 16 amp thermostat or replace the thermostat with 2 power modules and a master thermostat. I chose to try the 16 amp thermostat. Unfortunately the 16 amp thermostat also burned out in approximately 2 years. When I called WarmlyYours to get a replacement thermostat they agreed to provide me with 2 power modules and a master thermostat at no cost. They even agreed to pay the cost of having an electrician install the new components. Although they made a mistake when they originally designed my system, Warm Yours stood by its product long after its Warranty expired. They are a fantastic company to deal with and I highly recommend them to anyone in need of an electric heated floor
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Works Like a Charm
Came just as described. Installation was easy and had no issues. Works like a charm and customer is completely satisfied!! Thanks WarmlyYours!
Item Reviewed:Very easy installation
Very easy installation
Item Reviewed:I will continue to use this product
Product is easy to install and works great. This is my 4th installation of this product and I will continue to use this product.
Item Reviewed:Everything installed incredibly easy
Everything installed incredibly easy. Thank you for the great support.
Item Reviewed:Convenience came to mind
When the client told me that he wants to remodel his master bathroom in the contemporary style, one of the initial conveniences came in mind was warm floor and then towel warmer. And from my past experience with WarmlyYours, I googled WarmlyYours for the contact and the process of procurement started. The project completed a week back. When I visited the client today, the towel warmer was off, and there was a troubleshooting question ready. Apparently, the client is in learning mode. She could not turn it on using the indented switch, because the switch has spring action and needs a little extra force to turn off or on. While the product is a real convenient, the documentation is not exactly user friendly (specifically, for a homeowner). The installing contractor, does not think it's his duty to explain the homeowner, how to use the warmer. In my opinion, the user setup should be one pager in somewhat animated form as well as a detailed (slow presentation) You Tube video presentation.
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Extraordinary service from the Sales and Tech
Extraordinary service from the Sales and Tech support group was provided during both projects. The first project has been working fine for going on three years and this experience gave us confidence to order again. Tempzone is a well engineered product and comes with installation drawings and instructions that make the install straight forward. No product problems and no installation hassles plus professional service with a smile and a thank you. What more can you ask for? The WarmlyYours team is the total packaged and I highly recommend them.
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Love the product
I used the panel as I was finishing an older basement. The panel is used in my TV room and was extremely easy to install. I met the carpet guys there and rolled out the panel after they installed the carpet pad. It could not of gone any easier. The system heats well as we can sit on the floor in the middle of a Minnesota winter. Love the product.
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Great product and easy to install
Great product and easy to install, the best part of the whole process are the WarmlyYours personnel, they were all a pleasure to speak with and work with.
Item Reviewed:Always push customers towards WarmlyYours
I do like WarmlyYours systems better than others I have installed (sometimes builders supply their own systems). I do try to push all homeowner private jobs towards WarmlyYours, most of the homeowners are looking to buy at depot or local tile supply and I do end up selling them on yours (when I get the job), right now there are a lot of contractors out there pricing jobs just to be working...too many low ball bids....when I can, I always push customers towards WarmlyYours.
Item Reviewed:Each step of the way was a pleasant experience
We remodeled our master bath and decided to install in floor heat. Our contractor installed WarmlyYours heat pads with no problems. Installation was quick and easy and he had not used the product before. Going into a bathroom with warm floors is the ultimate luxury! I am so glad we decided to use WarmlyYours. It is one of my favorite features in the bathroom - well worth the cost. The WarmlyYours team determined what we needed and we received the product quickly. Each step of the way was a pleasant experience. Thank you!
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