Customer Reviews for 2 9/16ʺ Cable Protector


70 Reviews
Repeat customer

Easy install and great customer service. Products are very nice an dmy customers lkve them

Item Reviewed:
Brice R. | Milton, MA
February 22, 2024

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Warm Floor

Troy from WarmlyYours was a pleasure to work with! Additional product arrived with the warm floor for a client, and he was happy to take part of the shipment back, no questions asked. Troy responded quickly and kept me informed for all steps of the order and return process.

Item Reviewed:
C/o M. | Santa Fe, NM
February 08, 2024

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Another successful installation!

Once again we have made another customer happy with and grateful for a WarmlyYours heated floor!

Item Reviewed:
Jeff W. | Downingtown, PA
December 21, 2023

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Our bathroom is now WARM!

We took the bathroom down to the studs and subfloor and installed WarmlyYours floor coils plus two ceiling panels, plus fresh paint and floor quartz slabs. We are now sandwiched between two layers of warmth, which we really appreciate now that winter is here.

Item Reviewed:
Peter H. | Lake Zurich, IL
November 25, 2023

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Excellent support with planning, purchasing and technical help throughout the project.

I called to get information and spoke to Jennifer. After reviewing all the information on your company I sent a drawing , with the help of your on line tools , planners and Jennifer all the components were shipped by the end of the next day.. All went as planned. And promised. Jennifer really knows your product and is an asset to your organization. It’s refreshing to know that companies such as yours still exist. We had delays in construction , the system has been installed now for a few weeks, for well and we are ver pleased with the performance.

Item Reviewed:
Jack M. | Mahwah, NJ
October 18, 2023

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Excellent customer service and technical support. Easy to ins

Excellent customer service and technical support. Easy to install after consulting instruction manual and online videos. Thank you!

Item Reviewed:
Anonymous | Taos, NM
September 12, 2023

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Great experience and great product

Our new bathroom floor is warm and comfortable. The installation went smoothly and the instructions were spot on.

Item Reviewed:
Ulrich S. | Steamboat Springs, CO
June 15, 2023

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Easy Peasy!

I was able to make an educated guess about which product to choose from just the website, the WarmlyYours team was able to dial it in and turn around recommended layout drawings in just a week, pick up comments in a few days. Jessica S. followed up regularly with me and was able to get everything to the GC as soon as they needed it. A great process so far.

Item Reviewed:
Erin S. | Santa Barbara, CA
June 05, 2023

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Excellent

Mary was extremely helpful and guided me to all the products I would need. Great service and great products!

Item Reviewed:
Noah V. | Lisle, IL
April 22, 2023

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Great customer service and support from Jenn. Knowledgeable u

Great customer service and support from Jenn. Knowledgeable understanding, and patient.

Item Reviewed:
Ed I. | Seattle, WA
December 12, 2022

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Easy

My installer liked the concept and looks forward to working with this in the future. So easy to install!

Item Reviewed:
Michael B. | Gurnee, IL
October 21, 2022

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Great product. Easy to quote, easy to order and arrives quick

Great product. Easy to quote, easy to order and arrives quickly. Staff is always helpful. Most important, our customer loves their new heated floor!

Item Reviewed:
Rick G. | Telford, PA
September 12, 2022

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Too hot

The designer did not listen to my instructions. I told the salesman that the floor was highly insulated below the subfloor and that the vinyl covering had a temperature limit of 85 degrees. He specified your hottest possible arrangement for the floor size. (Three inch spacing with 3.7 watt wire and very narrow areas at the edge.) It should have had 4 or 5 inch spacing with your cooler 3.0 watt wire. ) I did not catch it until I had it for a while and was very bothered that it was too hot. Eventually I had to send it back and order a much shorter wire.

Response from WarmlyYours:

I'm sorry, we no longer stock the older-style 3 watt cable in a size that is required for your space. We apologize if there was a mixup in our discussions with you. We have historically had very good results with 3.7 watt cable spaced at 3" for enclosed porches. Enclosed porches are usually subjected to high amounts of heat loss, even if the floor is well insulated. It is better to have plenty of BTUs with some to spare than to not have enough. The thermostat that you purchased comes with a floor sensor. With the floor sensor installed in the floor, the thermostat can be set to limit the actual floor temperature to a specific temperature. This "Floor Limit" can be set to any temperature that you desire, or is required by the flooring manufacturer. The floor temperature will not exceed the value you enter, whether the wire is spaced at 3" or 4". We have found that 4" wire spacing works well in a second floor room with a heated room below, but may not have enough output for an enclosed porch. We rarely, if ever, quote 5" spacing because of "striping" of the heat which can result in cold spots in the floor. In the end, we always design a system that we believe will consistently deliver a great result. Thanks for your feedback, we appreciate it.

Item Reviewed:
Elman B. | Worcester, MA
July 28, 2022

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Great customer service

Great customer service

Item Reviewed:
Peter M. | Oak Ridge, NJ
July 08, 2022

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Great heating system, almost perfect, 4.9 stars

I installed this for a small bathroom, 50 sq feet-it has always been cold since it's over a garage. The instructions are very good and all the materials are excellent. Almost perfect except for two small items. 1. The wiring kit should include the conduit elbows, 1 for the cold lead cable going to the box and 1 other elbow for the floor sensor. Since the kit has everything else, would be helpful to add these two small items. Nearly every installation will require using elbows to protect the wires when they make the turn from the floor up to the box. 2. The instructions for the floor heating kit should mention something about making sure to check the instructions for the self leveling compound before laying the wires. In my case, I had laid out the wires on tile following all the instructions in the heating kit, then I bought the self leveling kit compound and realized that I needed to scarify the old tile, and then prime the floor. Then I had to lay the wires back down again. I know, probably user error, but it would be helpful to add something about checking the self leveling compound instructions BEFORE laying the wire for the heating system. Other than that, it's a great system that I think will do well during the cold winter months. TIPS for installers: 1. I used duct tape to hold the wires down reinforced as much as possible with Zip flashing tape. The duct tape failed on the SLC pour in a couple of spots, use Zip tape instead next time. 2. I bought a spare floor sensor and laid it in the floor but didn't wire it. If the current one fails, I only have to cut a hole in the drywall and run it up to the box, don't have to dig up the floor.

Item Reviewed:
Patrick S. | Weymouth, MA
July 03, 2022

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Easy to install, easy controls, too!

This product is wonderful. It was easy to install, especially with the line monitor, so that you are always sure you haven't broken a line. The controls are intuitive and easy to operate. I'd put this in another room, for sure!

Item Reviewed:
Laura B. | Madison, NJ
June 13, 2022

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Caring staff

They verified my order before I ordered the products so i got what I needed. Speedy delivery as well

Item Reviewed:
Anonymous | Mt Pleasant, IA
June 02, 2022

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Great Product & Service

I wanted to remodel my master bath which already had a WarmlyYours heated floor system installed. Since I was replacing the tile flooring, the old system had to be taken up and a new one installed. Mary was great in helping find the previous layout from the original installation and create the updated layout. Mary and everyone else in Tech Support was incredibly helpful and worked with me and my contractor to get the layout right and installed properly. On top of all that, they gave me a great discount as a previous customer upgrading to a newer system.

Item Reviewed:
Marnie S. | Delaware, OH
May 12, 2022

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Easy to install. thermostats look great, Happy Customer !

Easy to install. thermostats look great, Happy Customer !

Item Reviewed:
Sanctuary S. | Moss Landing, CA
April 20, 2022

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Excellent, as always

We just moved into a 1965 Daylight Ranch near Portland, OR, and the walk-out basement is where my daughter has her bedroom. Since it's on a concrete slab, with a concrete wall on one side, the room was always a bit on the chilly side, and just the slightest bit of dampness in the air. We decided to install the WarmlyYours Environ Flex Roll, as we had done in 2008 back in our home in NY. Back then, it was installed under a travertine tile kitchen floor, and it ended up being a major selling point. The system is easy to install, as there is a layout diagram and complete instructions included. The electricians who came to install the new line and breaker for the floor were so impressed, I believe they are planning a similar installation in their homes. My daughter's bedroom is now cozy and there's no slight dampness anymore. When we remodel the kitchen here, we will absolutely install a WarmlyYours floor heating system.

Item Reviewed:
Bernadette S. | Beaverton, OR
April 19, 2022

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Great product

Very happy with the product, great service fair prices, I love working with Laurie Very professional and helpful Thank you!

Item Reviewed:
Ben S. | Bay Point, CA
March 25, 2022

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Great product great service

We have been working with WarmlyYours for over 20 years and they have provided great products and timely responses. They will service you well.

Item Reviewed:
Bob C. | Los Osos, CA
March 16, 2022

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I used WarmlyYours several times and have been impressed

I used WarmlyYours several times and have been totally impressed. They were always on time, the quality of work and materials was the best I have used. The support staff and techs were always available and no question couldn't be answered. The heated floors always worked per their designs with complete enjoyment for all my homeowners. Use them without any questions.

Item Reviewed:
Total P. | Wilmette, IL
March 10, 2022

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Not as intimidating as I thought

Worked with Justin throughout the process and things went very well. Even though there were a few mistakes on my part we were able to work through them. Be sure your layout you provide is accurate!! Submitted a diagram of my new bathroom layout and received the plan for how to layout the mats. After paying, received the kit and instructions. Pretty much follow the instructions. If you are a DIY person with a bit of electric know-how, this is fairly easy. Things to look out for - be sure to use the squawker when laying the mat to assure you don't break it. Have a decent glue gun to hold down any wires when you have to work around something. You can also use the gun to stick the mat better to the floor. An open wall makes the wiring go a lot easier. Otherwise, you need to be proficient in snaking a wire through a wall. The only hiccup was the electric box provided. The thermostat does not fit easily; an extremely tight fit to the point that without a lot of force, I couldn't get it to fit before even trying to install it. Right out of the box, things did not fit easily. There are better and larger plastic boxes you can get at Home Depot or Lowes. It needs to be LONG not wide. My suggestion to WarmlyYours is provide a bigger box or give an option to exclude the package sold without the electric box pieces. All in all - worth the price and the effort.

Item Reviewed:
Anonymous | Hampton, NH
December 15, 2021

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Finally got the system installed

After numerous construction delays, we finally got the heating system installed AND connected. It works fantastically well! We installed it in a 480 sq ft 'guesthouse' in southwest Virginia. This past weekend was quite chilly (low was in the low 40's and the floor kept the temperature right at 74 degrees). We LOVE this product. The company is great to work with.

Item Reviewed:
James M. | Raleigh, NC
October 25, 2021

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