Customer Reviews for TempZone Flex Roll Kit 3 x 70 ft (210 sqft) with nJoy WiFi LED Touch Programmable Thermostat, 240V, 13.12A
excellent product
excellent product
Item Reviewed:
great product
great product, tells you very quickly if something has gone wrong
Item Reviewed:
So glad we decided to add this to our basement
PROS:The floor is kept warm and is very helpful for our basement. I am so glad we decided to add this to our basement project. WarmlyYours was the most cost effective way to put in heated flooring. Fast delivery and excellent customer service. I recommend them to people quite often. CONS:The wiring could be a little thicker for better durability during installation.
Item Reviewed:Good tool but used ohm meter
A good tool, but I relied more on my ohm meter
Item Reviewed:Reasonably easy to install, help line excellent.
Reasonably easy to install, instructions were good. Help line was excellent, prompt and clear responses to questions. Consideration needs to be made to setting the lead wires into a grooved channel in the sub floor (in my case concrete board) The wire is thicker than the heating wires and affected tile lay. I also did not receive any wiring diagram with my order, this had to be dug up on line. System works fine once operational.
Item Reviewed:Very good product but tech didn't respond
The Temp zone roll was very good and easy to work with. I did have a problem with the control melting and damaging the thermostat. I e-mailed my concerns which a tech responded but never followed up my response. It is disturbing that the tech never got back to me.
So sorry Joe! It must have fallen through the cracks. We do offer 24/7 tech support so you can call us anytime for installation support.
Extremely impressed with your product.
As always extremely impressed with your product.
Item Reviewed:A little unsure
This was the only thing that made me a little unsure if all was well. I did my ohm readings and hooked up the circuit check, but because they seem so flimsy and me being new to the WarmlyYours I had to just trust that all was well. I did disconnect to hear the sound, but somehow it would be nice to have a more robust unit that I could purchase at the beginning of my installation projects (one time)that would put my unease to rest.
Item Reviewed:Exact... to the inch!
Arrived well package with clear instructions. Exactly as my layout was planned - to the inch. A very good experience
Item Reviewed:My customer rave about this system
My customer rave about this system
Item Reviewed:4th heating unit I've installed
This is at least the 4th heating unit I've installed. This one was set under Schluter Ditra. No problems. I do use 14G thhn wire to make a sceed in areas not covered by the heat mat so keeping the thinset level is easier.
Item Reviewed:Circuit check
I use the circuit check, but I also check frequently with a multimeter. My hearing is not that great, so I don't always hear it. A flashing light would be nice.
Item Reviewed:Very simple to install. Tech support is awesome.
Very simple to install. Tech support is awesome. I would definitely buy from these guys again. Thanks, Frank
Item Reviewed:A litte hard to figure out but works great
I had a little difficulty using it, but once I figured it out. It was a great tool to make sure my installation was fully functional before I set the tile....Great Product
Item Reviewed:Great product !! Easy to install, operates fantastically !
Great product !! Easy to install, operates fantastically !
Item Reviewed:gives us piece of mind. great idea.
gives us piece of mind. great idea.
Item Reviewed:great system.
great system.
Item Reviewed:Mats installed but not yet energized
Believe it or not the mats are finally installed in the floor tile but are still to be energized. This project has gone on longer than anticipated but it has also expanded. I'm confident that your product will work as well as all of the other materials that I've gotten from you. If I have a problem I'll be sure to check with you but I'm sure it will be fine and give me years of comfort.
Item Reviewed:Quick response time, follow-up and shipping
As always your response time and follow up along with quick shipping are commendable. Thanks to Dan R. for being so curtious. Thanks, Mark Edenburn
Item Reviewed:Installation a little more difficult than anticipated
Installation was a little more difficult than anticipated, I thought that the panels would be precut. But the end result was fine, we like the floor and I will purchase another one for our second bathroom later this year.
Item Reviewed:Issues with installation
This was installed & it has never worked. We took out the transformer & was told we needed to abandon the shower if it's not hooked up to the transformer as it was all wired together when the tile man covered the dam. There is no other way to make it work it seems - $1K down the drain. We are looking into going back to SunTouch or hydronic for the next big project with 7 bathrooms. Not good product advertising for the design trade if it's that difficult to fix. I've also used this product on two other jobs - one of which the electrician refused to place in the shower so there was additional mat left. The other one - we had to replace the control already.
Item Reviewed:Good product, documenation - 2 systems installed
I am giving a 5 star rating because the product is good and the overall documentation was good. The only thing I could not find was the factory resistance measurements. This is the second system I installed and it seemed to go quicker.
Item Reviewed:Circuit check worked fine
Circuit check worked fine. I found it reletively easy to hot glue the mat down as well as a few "free-form" areas. I buried the heat mat using one coat of mortar and "orange waffle" poly tile seperation mat (by others). The heat cable is pretty tuff so I thought it was pretty easy to cover with mortar w/o damaging it.
Item Reviewed:DIY installation with warmlyyours plans
I installed this myself by carefully following the supplied instructions. I'd say my floor area shape was more complex than most but instructions were good & exact. I used the hot glue on my plywood subfloor. I buried the heat mat under one coat of mortar and the orange tile seperation poly mat (made by others). Then layed my floor tile over that the next day. Even though only half the floor is heated there are no cracks in any of the grout joints. Warmly was quick to answer any questions I had. Good Customer Svc. for sure.
Item Reviewed:Wonderful product only problem is design
wonderful product only problem is design you layed out for us leaves cold spots on the ceramic tile floor in the spots where there are no heating wires. Had this been accounted for at design time I would have asked for a design that had extra grid on all areasof the floor that are walked on.
We can easily help with that! Send us a plan with the right dimensions and we provide a custom installation plan for every job, at no cost. This plan will show your exact coverage to make sure you don't get cold spots.