How to Configure and Troubleshoot a SmartStat Thermostat
Step-by-step guide to setting up your thermostat and resolving common issues for optimal home heating.
Are you daunted by the blinking screen of your thermostat or unsure how to fully utilize its features? Don't let this hinder your home’s comfort and heating efficiency. Our video tutorial provides easy-to-follow instructions on setting up and troubleshooting your WarmlyYours thermostat.
- Discover the hidden buttons on your thermostat and learn how to set the time and date.
- Understand how to adjust temperature points for various modes like vacation mode, economy mode, and sun mode.
- Learn what different display icons mean and how to switch between manual and timer mode.
- Find out the importance of micro switches and how to adjust them to your preference.
- Get to know the benefits of early start feature and how it can make your mornings cozier.
- Understand the difference between 'F' mode and 'AF' mode and when to use each.
Whether you're a first-time user or a seasoned pro, this video is invaluable in helping you make the most out of your thermostat. Achieve a perfectly heated home that's as efficient as it is comfortable with our comprehensive guide. Check out our range of floor heating thermostats here.
Hello. Today we're going to talk about things that you may see on your thermostat that you might construe as an error or something similar. We'll also show you how to set up the thermostat to fit your particular needs. The first thing to keep in mind about the thermostat is that there are two doors on it, one on the left side and one on the right side. Many people don't realize these doors exist, but they contain different buttons that allow you to program the thermostat or set the time.
To begin, you will need to set the time, which can be done on the left side of the thermostat. Here, you will see the day, hour, and minute displayed. The instruction manual will guide you through this process, and if you have any questions, you can always give us a call for assistance. Once the time is set, you can move to the right side of the thermostat, where you will adjust the temperature points for vacation mode, economy mode, and warming mode, also known as sun mode. When you first take the thermostat out of the box, the time will likely be flashing, so you will need to set it using the buttons on the left side while also setting the day.
Let’s take a closer look at the display. You will see the time, day, current temperature, and a hand icon that appears when you press the mode return button. As you press this button, you will notice the display changes from the timer icon to the hand icon, indicating that you are in manual mode. Additionally, if you see an "F" on the display, it stands for floor, indicating that the thermostat is sensing the temperature of the floor. Conversely, an "A" would indicate ambient temperature. To illuminate the display, simply press the large white button located directly beneath it.
When you are ready to remove the faceplate of the unit, it hinges from the base. To do this, lift it out from the base and upwards to detach it. Once you have the faceplate off, direct your attention to the back, specifically the lower left corner where you will find three micro switches along with an on button. These micro switches can be adjusted using your fingernails or a screwdriver. The first switch, labeled C24H, stands for Celsius and 24-hour format. If you are in Canada, you will likely want this switch in the down position. Moving it to the on position will set it to Fahrenheit and a 12-hour clock.
The second micro switch has options for ES off and ES on, where ES stands for early start. This feature is useful if you want the floor to be warm by a specific time, such as 7 a.m. The thermostat will learn how long it takes to reach the desired temperature and will start warming the floor accordingly. If you turn early start off, the temperature will not reach the set point until later, which is why we recommend keeping it on if you want the floor warm at your designated time.
The third micro switch is for the AF mode or F mode. F mode is the preferred setting for most applications, as it controls the floor temperature. In contrast, AF mode refers to ambient temperature control with a floor limit. If you set the thermostat to F mode, it will prioritize the floor temperature, which is typically where you want it for optimal comfort.
Now, let’s address a common issue that arises during the installation of a new system. If you see an "ER" message on the display, it indicates that the thermostat is not detecting the thermostat wire. The first step when encountering this message is to remove the faceplate and check the wiring connections at the power base. A frequent issue is that the wires may be connected to the wrong terminals. The thermostat sensor should be connected to terminals one and two; if you see an ER message, it's likely that one of these wires is misplaced.
Sometimes, you may notice the display flashing numbers such as 14 or 15 repeatedly. This typically indicates a loose connection when the faceplate is being reattached to the power base. If the faceplate isn't secured tightly, it can cause the display to reset continuously. To resolve this, simply re-seat the faceplate onto the base, ensuring that it is pushed in securely. Once this is done, you should see the flashing time and temperature, along with the hand icon indicating manual mode.
If you observe an "A" and an "F" on the display, this means the system is set to call for ambient temperature while still regulating the floor temperature. If you see this, you may need to adjust the micro switch to F mode for proper floor temperature control. If the faceplate is removed and the sensor wires are disconnected, the display should revert to showing ambient temperature, indicated by the "A." To return to manual mode, simply press the mode return button.
If you want to switch the thermostat to Celsius, you can do so by adjusting the micro switches. If all three switches are in the on position, this is typically the setting for the United States. For Canada, you would want to set micro switch number one to the off position, which corresponds to Celsius and a 24-hour clock. After making this adjustment, reattach the unit to the power base and observe as it resets. You should see that it is now in floor mode and displaying a "C" for Celsius.
At this point, you can set the hour using the hour button to configure the 24-hour clock, ensuring that the correct day is also displayed. Once set, you will see the hand icon indicating manual mode, along with the "F" for floor temperature sensing. The wavy lines on the screen signify that power is being sent to the floor to heat it up.
Occasionally, you may notice a red light illuminated at the top of the thermostat, accompanied by a GFI indication on the screen. This typically occurs due to a power spike that has triggered the ground fault interrupter. To reset this, open the doors on each side of the thermostat to access the on/off button. Turn the unit off, then go to the circuit breaker that powers the floor and turn it off as well. Wait for about 15 to 30 seconds before turning the breaker back on, followed by turning the power back on at the switch behind the left door. This should clear the GFI indication and restore normal operation. If the issue persists, please don’t hesitate to contact us.
In conclusion, we hope this overview has helped clarify some of the most common issues related to the thermostat. If you encounter any problems that this video did not address, please feel free to reach out to us at 800-875-5285 or visit our website at WarmlyYours.com. Thank you for watching!