Customer Reviews
Works well but takes time to warm up
Our panel is lovely and fits the space well. Once fully warmed, it generates sufficient heat but takes nearly 20 minutes to get to full intensity. So, we have to remember to turn it on well before showering. That’s our only complaint. The towel bar is somewhat flimsy and could have been better designed both functionally and aesthetically. We can't use the programmability function because we don't shower or bathe on a regular schedule as we are retired. We do find the Wi-Fi control to be very handy because when I'm getting off the golf course I can turn it on so it's nice and warm by the time I gets home. The product is very novel, and when I tell people that I have a radiant panel in my house in my bathroom when people visit they actually want to see it.
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Worth every penny!
So glad i purchased this item, was easy to install and works amazingly well. Only wish i had gome bigger!
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Excellent Product!
Easy to install. I found on company’s internet site all needed informations: test procedure mesh (Flex Roll) dimension installation information installation thermostat All these informations are included also in the product guide received in the Roll box. I intend to make another project (another room) with this product!
Item Reviewed:Great Product
Thanks Jenn and team. your due diligence in providing the detailed layout was instrumental in providing a great result. Floor is nice and warm.
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Heated Hardwood Floor
I remodeled one bedroom, lower level. Installed hardwood floor and installed heating system from WarmlyYours . It works well, feels good when walking on a warm floor. It holds about 77 F. Good product .
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The 5 stars is not for the product but the "Customer Service"
The 5 stars is not for the product but the "Customer Service". I could not use the product purchased, however, the return process was very easy, which I appreciated.
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Haven’t had a chance to try out yet
Haven’t had a chance to try out our sidewalk heater yet. When I called your company Jennifer was extremely helpful in the wiring and setting up the system. Great job Jennifer.
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Aesthetic solution
Looks nice and stylish. Also pretty effective at keeping 700sq.ft room warm at night.
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It was not easy to program as we want the heat during the nig
It was not easy to program as we want the heat during the night, not day. The staff tired but said they were unfamiliar with this model. Finally got it done, I think.
Thanks for your review. The thermostats do have some limitations in that the programming cannot cross over from the PM of one day and into the morning of the next day, because they are 2 separate days. If a program is meant to run from 10pm till 6am the following morning, 4 events will have to be used. The first 2 events would be programmed to ON at 12AM and off at 6AM, and the second event to be programmed ON at 10PM, and OFF at 11:45PM. I hope this clarifies how to achieve an overnight schedule.
Great customer service
We ordered a replacement thermostat that actually got lost in the US mail. We contacted WarmlyYours about non-receipt and they immediately sent a replacement via a ground shipper. It has been installed and works great.
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Satisfied customer
Rarely do you have a product last 13 years with out a problem amd then contact the same manufacturer amd receive hassle free customer care. Thanks for the discount on a replacement, this goes along way with me and will continue to provide excellent service. I’ll be back for my next purchase!
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Installed myself, works great!
I purchased a Transfer Switch box (12 x 120 volt), a snow sensor, and an ice sensor, and installed them myself as per instructions. I had a couple questions (how to connect two "yellow wires" and where to best position the snow sensor), both answered immediately by a quick phone call. I couldn't be happier.
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Great service (as always)
WarmlyYours is an excellent company and always provides the best service. I needed to replace my heated floor after 10 years due to a flood and they were able to find my old order and process the order quickly for me. They also assisted with the insurance company, which was super helpful. I can’t recommend them enough!
Item Reviewed:No Snow Yet
Haven’t tried the product yet as there’s no snow! Dealing with everyone was great and they have excellent customer service. I would recommend them in a flash.
Item Reviewed:Second purchase of in-floor heating from WarmlyYours
This is the second purchase of in-floor heating from WarmlyYours we've made over the last four years and we are extremely pleased with the results. We live in a cold climate but like to keep warm. And thanks to this heating system, we do! Customer service has also been outstanding. Thank you!
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Thank you to WarmlyYours for providing us with a replacement
Thank you to WarmlyYours for providing us with a replacement thermostat quickly, and for your great customer service for both technology and delivery.
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Good Product
The description of the item was right on. My technical questions were promptly answered by one the many technicians.
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Simple install, works very well
We ordered the cut and turn rolls for 300sq ft of kitchen space. It was simple to install them and our electrician finished the job at the thermostat. The pads heat up quickly and seem to be very efficient, we are very satisfied with our purchase!
Item Reviewed:Extremely happy with WarmlyYours
I'm a DIY'r. This product was exactly what I needed. The packaging and pricing with the high end touch thermostat was the selling feature. Shipping was fast and well protected product. The instructions were very easy to follow. No challenges whatsoever during install. It's been several months now and it works perfectly. I would definitely purchase again!
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Warm your basement!
Our “lower level” rec room was a poorly heated space with ceiling louvers and a shared zone with the main level of the house. The under carpet WarmlyYours system provides not only a comfortable area for the the grandkids to play on but also adds warmth to the whole room.
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