Customer Reviews

Awesome Customer Service!

Floor heating product installed easy & works as advertised! Planning diagram & installation directions were clear & concise. The best thing about the whole experience with WarmlyYours was the awesome customer service! My sales rep called to check that there were no problems with my installation and operation and if there was anything she could help out with. How many companies call you AFTER they've made the sale? Great 'ol fashioned customer service!

Response from WarmlyYours:

Thank you for your kind review, John! We're so happy you had such a great experience! Have a great day!

Item Reviewed:
John F. | Northampton, PA
January 02, 2013

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Fit perfectly

The TempZone roll fit perfectly in a rather irregular room - well done.

Response from WarmlyYours:

Thank you for the review!

Item Reviewed:
Beechwood D. | Ann Arbor, MI
January 02, 2013

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Awesome!

Awesome! Thank you for a great product!!!

Response from WarmlyYours:

Thanks for reviewing, Bob!

Item Reviewed:
Bob A. | Oxnard, CA
December 31, 2012

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Functions as advertised. Items were shipped promptly and arri

Functions as advertised. Items were shipped promptly and arrived in great condition. Tech support was excellent.

Response from WarmlyYours:

Wyck, we're so glad the whole process was simple and easy for you! Thank you for reviewing!

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Wyck A. | Philadelphia, PA
December 28, 2012

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Excellent system

Excellent system, couldn't be happier!!

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Thomas C. | Lindenhurst, NY
December 26, 2012

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Couldn't be happier!

Excellent system! Couldn't be happier!

Response from WarmlyYours:

Thank you, Thomas!

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Thomas C. | Lindenhurst, NY
December 26, 2012

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Fabulous Product

Once again, a fabulous product. It's winter in the mountains and my customer walked into the bathroom and wondered why it was so warm. We both fell to the floor and hugged it! And it was only set to 67°!

Response from WarmlyYours:

We're so happy it helped! Thanks for reviewing!

Item Reviewed:
Profiles W. | Maggie Valley, NC
December 25, 2012

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Great looks, easy to program

Great looks, easy to program. The only option missing is a battery back-up that will save settings in a power outage.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Edward K. | Alvin, TX
December 24, 2012

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Wife loves it

We have only used the heater a few times since the completion of the bath remodel, but my wife loves it - to be able to get out of a warm bath and not have to step on a cold floor or towel. No more need for a space heater on cold days.

Response from WarmlyYours:

Thank you for reviewing, Edward!

Item Reviewed:
Edward K. | Alvin, TX
December 24, 2012

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Nothing short of fantastic

So far it has been great. I installed as the diagram indicated and it fit like a charm. I also called for support and it was nothing short of fantastic. I am in the customer support business myself and I think this may be the best support i have ever received from any manufacture, period. Thank you!

Response from WarmlyYours:

Thank you for your kind review!

Item Reviewed:
Todd H. | Airmont, NY
December 23, 2012

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Value Surprise

The radiant floor heating system turned out to be the value surprise of our master bathroom renovation. My wife, who wasn't that interested in the feature initially, is now thrilled with both the warm floor and the fact that it heats the entire bathroom. The system with the programmable thermostat works perfectly, although we're still in the process of determining the programming schedule that we most prefer. The floor heating system capability is definitely well worth the relatively small investment.

Response from WarmlyYours:

Thanks for reviewing, Lin! We're so glad you're happy!

Item Reviewed:
Lin B. | North Potomac, MD
December 22, 2012

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Outstanding product!

Outstanding product! Installation was far easier than using a skim coat of cement over wire on the subfloor. We now enjoy our beautiful cork floor in the basement whereas before we dreaded going downstairs to watch a movie or have company sleep overnight in winter. We actually don't use the forced air vents anymore in that room as it stays warm enough without them on! In fact, we feel the warmth halfway down the staircase. Recommended to many people already and will continue to do so. Thank you for producing this exceptional product!

Item Reviewed:
Environ™ Easy Mat 120V 5′ x 10′, 50 sq.ft. - 4.9A

Allan B. | Kelowna, BC
December 18, 2012

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Super Fast Shipping

As always, Easy to work with. Super fast shipping. Thanks!

Response from WarmlyYours:

We're so glad! Thanks for the review, Johnny!

Item Reviewed:
Johnny J. | Ingleside, IL
December 18, 2012

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Never had a problem

Good reliable unit, never had a problem. Directions must be followed correctly for it to work properly. Unit offers options for temp setting that my clients enjoy. I prefer to use this thermostat verses any other product.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Joe A. | Hunt, TX
December 18, 2012

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My clients love the product

Product installs just as described, instructions are very detailed and tech support is always there. If you have a question, you don't get the condescending attitude, these people are there to resolve the problem, no matter what. This is my fourth house to install this system in, works perfectly. I am a custom home builder and my clients love the product.

Response from WarmlyYours:

Thank you for review and loyalty to WY, Joe!

Item Reviewed:
Joe A. | Hunt, TX
December 18, 2012

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Great product

Great product

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (2′ x 4′) - Pack of 4 Sheets

Millenia C. | Millbrae, CA
December 18, 2012

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Great product

Great product

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Millenia C. | Millbrae, CA
December 18, 2012

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Great product

Great product

Item Reviewed:
Millenia C. | Millbrae, CA
December 18, 2012

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I love my towel warmer!!! What a wonderful luxury I have neve

I love my towel warmer!!! What a wonderful luxury I have never had before. It's so nice to have a warm towel when you get out of the shower on cold mornings. Thank you!!

Response from WarmlyYours:

We're so happy you love it! Thanks for the review and have a great day Jane!

Item Reviewed:
Towel Warmer Infinity Hardwired

Jane F. | Monument, CO
December 17, 2012

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We have a basement corner bathroom that is normally fairly co

We have a basement corner bathroom that is normally fairly cool year round. This coolness keeps the towels from drying and made winter showers a bit chilly. Since installing our new towel warmer, not only are our warm towels a treat to use, the room itself is gently warmed as well. We have recaptured the "spa" feel in our ensuite bathroom thanks to the Riviera warmer and will recommend it to anyone considering an upgrade to their bathroom.

Item Reviewed:
Riviera Towel Warmer - Hardwired - 9-bars - Brushed Stainless Steel

Dave T. | Kitchener, ON
September 20, 2012

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Like the mat...

Like the mat. Not happy about the large connection at the ends of heat element. Could be flatter

Item Reviewed:
Steve T. | West Mifflin, PA
September 17, 2012

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Very happy with it

I used the old style of mat for this install and was very happy with it. The string style of attaching the heating element to the fiberglass mesh allows the greatest flexibility with respect to custom installs, resulting in a superior end product for my customers. I had tried to install the newer adhesive type on the same job with miserable results. I'll not be using the adhesive type for any future installs. My customers are always very happy with their heated floors and they are a great up sell product for them and myself. I recommend heating to everyone I speak to about tile floors.

Item Reviewed:
Kory N. | Portland, OR
September 16, 2012

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Looks beautiful and functions perfectly

This thermostat is very attractive and more intuitive that previous versions we've purchased. As we are using it to control the temperature of concrete kitchen counter tops, having the right aesthetic was very important to us. It looks beautiful and functions perfectly.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Lance L. | Burien, WA
September 05, 2012

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It works perfectly!

The pre-cut valuemat was the perfect size for our project. It arrived in perfect condition and the instructions were clear. We were using the mat for an atypical installation (heated counter top) and had no challenges with the installation. Best of all, it works perfectly!

Item Reviewed:
Lance L. | Burien, WA
September 05, 2012

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