Customer Reviews

Easy to install

This product was easy to install and has been working well for me. It is important to be sure the correct size roll is ordered as it can not be cut. In my installation I tacked the roll down with a hot glue gun and tiled over the top of it.

Item Reviewed:
Jason | Scotia , NY
October 15, 2011

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The unit is simple and effective.

The unit is simple and effective.

Item Reviewed:
Joe G. | Artesia, NM
October 03, 2011

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We could make coffee barefoot!

Set it last night for the first time and woke up to a warm floor so we could make coffee barefoot!

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Diane D. | Hamilton, NJ
October 02, 2011

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Great product

The circuit check eased our minds during installation. Great product.

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Diane D. | Hamilton, NJ
October 02, 2011

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Very happy with our purchase

We are very happy with our purchase. My husband and I do a lot of the renovation and maintenance in our 1920's home (except for things like major plumbing and electric work). We were slightly nervous about installing the mats ourselves, but it was really very easy. In fact this morning was expected to be chilly and we set the thermostat last night. What a cozy feeling! We love our heated kitchen floor. It had been vinyl and it's over a crawl space, not basement like the rest of the house. We knew it would be a mistake to install porcelain tile without heat as it would draw heat from our feet more than the vinyl. Customer service at WarmlyYours was always there when we had a question. We would absolutely recommend this product to anyone with do-it-yourself skills or a contractor.

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Diane D. | Hamilton, NJ
October 02, 2011

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Just got it installed a week ago. I like the new LCD display.

Just got it installed a week ago. I like the new LCD display. It's clean, clear and easy to read. Programming is a snap as well as setting the program on/off time and temps. One concern I have is with the separate doors that cover the controls. I'm concerned they will easily get broken if not closed tightly or if accidentally are brushed against while walking by. Other than that, I'm looking forward to warm tile floors this winter.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

David W. | Springdale, AR
September 17, 2011

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Thank goodness for this checker. My tile installer opened the

Thank goodness for this checker. My tile installer opened the wire and stopped got me and I found the open repaired and he got back to work quickly.

Item Reviewed:
Mike S. | Baltimore, MD
September 10, 2011

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Very easy to program and works great.

Very easy to program and works great. Nothing better than waking up to a warm bathroom floor.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Mike S. | Baltimore, MD
September 10, 2011

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Great product, easy to install and when my tile installer cut

Great product, easy to install and when my tile installer cut the element it was very easy to repair

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Mike S. | Baltimore, MD
September 10, 2011

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Easy to use.

Easy to use.

Item Reviewed:
Robert L. | PALMDALE, CA
September 07, 2011

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Simple to install. Works well.

Simple to install. Works well.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Robert L. | PALMDALE, CA
September 07, 2011

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Easy to program, good instructions and support

The first thermostat that was sent with my original order proved to be defective. After testing on my own for two days, I finally called the WarmlyYours Service Rep. I could have saved a lot of time contacting them first. he Customer Service Rep was very professional and helpful. It took about 20 minutes to run all of the tests. It was evident that the thermostat was defective. A new thermostat was sent to me and installed. It works fine. Easy to program, good instructions and support. I don't have a problem with it.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Charles L. | Monroe, MI
August 04, 2011

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Pleased with the end product

The installation went very well, all the Ohm readings were within the acceptable range. My customer is pleased with the end product.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Rene T. | DOWNINGTOWN, PA
August 02, 2011

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Simple to install, great customer service!

Simple to install, great customer service!

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Shawn B. | Winnipeg, MB
July 11, 2011

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Exceptional product, so easy to install.

Exceptional product, so easy to install.

Item Reviewed:
Shawn B. | Winnipeg, MB
July 11, 2011

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Works great and looks great!

This towel warmer works great and looks great. I use it both for warming towels and for drying towels. The only thing I wish I could change about it is the 'on' indicator light is at the bottom of the unit and it would be easier to see if it was at the top of the unit.

Response from WarmlyYours:

We're glad you're happy with it! We'll take that suggestion to the product developers. Thanks!

Item Reviewed:
Towel Warmer Infinity Plug-in

Kristina | Lakewood, CA
July 07, 2011

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Quite easy to install.

Quite easy to install. Using blue tape to secure single "loose" heatlines made it easier also. Measurement of actual area critical. Overall great product and can't wait to do it again.

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Jason R. | West Sacramento, CA
June 28, 2011

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Works and was easy to install

Works and was easy to install

Item Reviewed:
Artistic R. | SEVEN HILLS, OH
June 26, 2011

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I recommended it to my brother

I installed WarmlyYours in my basement home theatre area and office area on a concrete slab and under laminate flooring. The system was easy to install and works so well I recommended it to my brother. The only issue is that the electrical supply cords to the mats were thicker than the laminate underlayment so it required renting an electric jack hammer and creating trenches wherever the supply cords ran so that the laminate floor would lay flat. I was expecting a ribbon type of supply cord which would match the thickness of the Environ II.

Item Reviewed:
Environ™ Easy Mat 120V 5′ x 10′, 50 sq.ft. - 4.9A

Ron P. | Langley, BC
June 16, 2011

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We Just Love The Towel Warmer

We just love the towel warmer. Ours is hardwired and we simply use the on/off switch. The technical client service is also excellent. Would recommend this product anytime.

Item Reviewed:
Towel Warmer Infinity Plug-in

Jean H. | OTTAWA, ON
June 07, 2011

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Tile guy I used was quite impressed

This was the first time the tile guy I used had worked with your product and I think at the end he was quite impressed. It seems to be working nicely, but since we have not moved into that space yet it's still too early to tell. Under suggestions, I think it would help us users if you were to include a tape that you approved for keeping it in place with the order. That's about it. Thanks! Michael Gaines

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Michael G. | Seattle, WA
May 14, 2011

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Thermostat works fine and is logical to use and program

Thermostat works fine and is logical to use and program. Instruction manual is well written. Two negative items to report - There are four wires to connect but only three connectors were provided. You recommend using a double box with a mud ring but the thermostat will not fit into the mud ring! There is a step in the housing at the bottom that prevents it from going in all the way.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Richard L. | Rose Neath, ON
May 12, 2011

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Features and flexibility

This is a great thermostat with a lot of features and flexibility. You can set it to stay at one temperature or take advantage of the programming options. The controls are fairly intuitive and the thermostat is slim and aesthetically appealing. The display dims automatically when not in use.

Item Reviewed:
SmartStat Programmable Thermostat w/Floor Sensor

Vladimir A. | Yonkers, NY
May 01, 2011

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Simply awesome

Simply awesome. We had the heating element installed in our Bathroom directly on top of concrete slab (no cork) to keep our porcelain tile floor comfortable to the touch. One word of advice: make sure that your installer follows the layout diagram provided by WarmlyYours carefully. We ended up with a really annoying cold spot thanks to the contractor's carelessness.

Item Reviewed:
Vladimir A. | Yonkers, NY
May 01, 2011

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