HRT11-31 reviewed by Steve R. of Somerset, NJ

One of the 3 mats is not working

Of the 3 treads I recieved, 2 of them werked well. The 3rd one worked for about a week and stopped working. I found a black scorch mark on the step, under the tread where the connection was made. After that the GFI would not stay set. I think there must have been a defect in the tread or the connector. I have yet to contact the company about this issue as it is spring and it not needed.

HeatTrak Stairway Heater 11in x 31in 120v