Customer Reviews

It was very confusing on what type of systems to buy and the communications back-and-forth were not great.

I think a lot of it would get lost in translation and could be fixed by having a site visit from someone. I’m still struggling on how it will get installed. If you work directly with electricians that would be helpful also.

I CANNOT THANK LYN AND HAMID ENOUGH FOR THEIR KIND AND HELPFUL ASSISTANCE..

THE THERMOSTAT INSTALLATION AND SET-UP WAS MADE EASY BY YOUR AMAZING WEBSITE VIDEOS .. ONE OF THE BEST ON-LINE EXPERIENCES I HAVE EVER HAD..

Excellent job.

They walk you through everything and are very responsive.

Laurie was very helpful with helping us to get the correct system for our project and placing our order.

The shipping was fast and seamless. We can't wait to get our permit and build the addition and install the product.

Thanks, Justin Riendeau, great service and great product.

Many many thanks.

Easy to navigate

As a contractor, Warmly Yours really peaked my interest in a profound way...

First the engineering team was a Great bonus. Ordering was so easy and any questions were answered professionally. SO..... I hope to show case Warmly Yours in Our Show Room in Colorado.... This is how much I like this company. J M

fantastic customer service, shopping experience, support, products.

my "go-to" place for heating cables and products. Julia is a great asset, always helpful and punctual.

Jenn West was extremely helpful, friendly, efficient.

She made it so easy to order exactly what I needed! Thank you Jenn!

Phone personnel was unable to answer many of my questions, and didn’t provide correct information, which later I found on my own.

I still bought the product because I had done my own research and thought the product was a good quality product which I had intended to use to replace my old thermostat, which I have done and the product is working great easy to install, easy to use easy and to program. I did not purchase the product because of the sales personnel on the phone. If anything she had deterred me from the purchase. I’m just pleased that I did my own research and pick a quality product.

Troy and team were great.

We will use you for our future ongoing projects. Thank you

i received my towel warmer on the expected day There was a

It’s always a pleasure working with this company.

They are knowledgeable, polite, efficient, cost-effective, and courteous. Great job consistently.

We had the prior version of this towel warmer which lasted at least 3 years and it made the towels very warm if not hot.

This new warmer is simply a warmer and does not put out the same heat as the prior one. Towels feel like they have been out of the clothes dryer for maybe 15 minutes. Not entirely sure it is worth the money or the cost for an electrician to install it.

The help in, not only selecting the correct thermostat, but also the step by step installation instructions by phone, were absolutely invaluable!

Troy provided exceptional service and expert advice

After installing WarmlyYours heating mats 19 years ago, the thermistat gave out.

I called warmlyYours and they walked me through how to test the thermistat, order a new one, and how to replace it. I'm a fairly low IQ electrical person and Jeff made it doable/easy for me.

Very efficient service.

Great web site, friendly phone folks, wonderful product

got what I needed.

I like that the product is layed out for you.

The issue of getting it right was a trial. Note this was a tex exempt sael. First tax was added and the wrong thermostat was on it. Then the tax was removed but the thermostat was changed to the wrong one. Then the thermostat was changed to the correct one but tax was added back in. Finally, I recieved an order that had no tax and the right thermostat. It was rather annoying, especially since this took several days to get corrected.

Excellent service!

Troy was very helpful

No issues ordering or receiving the product.