Customer Reviews
Still Going Strong Since 2008
We installed a WarmlyYours system in 2008 during a major kitchen remodel and have found the company to provide excellent customer and technical support. Since then we have had two minor issues, one was a thermostat that failed and solid state contactors that failed in Jan 2025. Jeff in tech support helped me quickly diagnose the failed contactors and send me clear instructions on how to replace. I suspect in both cases our electric coop may have contributed to both issues due to power surges related to severe weather. My experience with WarmlyYours from design, installation guidance and ongoing customer support has been great and I have found their system works well.
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Warm Support—Even Beyond New Jersey
Thank you for all your help with my thermostats and my orders. Letting you know I won’t be in New Jersey anymore. I’m moving to a warmer climate with my daughter and her children. Thanks again for all your help.
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Great Product
The company was easy to deal with, had great and responsive customer service. Just powered up the floor today. It sits under self levelling cement and floor tile and took a couple of hours to warm from 19C to 28C.
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Product worked great and customer service was excellent!
Received the thermostat quickly and had a minor issue during install and when contacting support the gentleman I worked with was very knowledgable and quickly helped me understand my mistake in wiring up the thermostat. Everything works great now!
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Love it!
I have been installing your system for years in my customers homes. I just had the opportunity to use the cable in my personal bathroom remodel. I absolutely love it! So great t i step out of my tub onto this cozy warm tile!!
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Superior customer service
Troy was very knowledgeable about their products and always follow up my orders with a confirmation email.
Item Reviewed:Perfect for my needs
I had trouble looking for a suitable part that would complete the look and the install for my warmer. WarmlyYours had the right product, finish, service, speed, everything!
Item Reviewed:Easily installed to replace the original version
My original thermostat had quite working. WarmlyYours identified a simple replacement which was easy to install to replace the older thermostat and thus far the new thermostat has worked fine.
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Wonderful product!
I couldn’t be happier. Our electrician had no trouble wiring it into our system without needing a dedicated source for it. Love the look and the effect! I cannot rave enough about it!!!
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Wonderful product!
I couldn’t be happier. Our electrician had no trouble wiring it into our system without needing a dedicated source for it. Love the look and the effect!
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Satisfied.
Gentle comfortable heating. Didn’t fry the eyes or the skin.
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Good investment
Love the option of hardwire or plug in. I was able to test it before installing it. The product is working as expected with a timer I purchased from Home Depot. It doesn’t get burning hot either so not too worried about kids touching it. We also use it to dry damp clothes. One minor issue we found was that the unit was not perfectly squared. I noticed it right away as it came out. A little friendly persuasiveness was enough to fix it. Shipping was prompt and delivery was timely. Communication from WarmlyYours was amazing.
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Over the top helpful.
Talked me through the installation and provided smart hints.
Item Reviewed:Warm Towels Forever
Anatoliy was above and beyond in every aspect. His customer service was impeccable and tireless. Couldn’t have done it without him!
Item Reviewed:Warm Towels Forever
Anatoliy was above and beyond in every aspect. His customer service was impeccable and tireless. Couldn’t have done it without him!
Item Reviewed:Great customer service
I was very impressed with the excellent service from the WarmlyYours representatives. The new thermostat solved my heated floor problem and the bathroom floor is heating as desired.
Item Reviewed:Great Price and Product
I purchased the Infinity towel warmer while it was on sale for 50%, what a super deal! Don't let the discount fool you, this is a high quality towel warmer made of all metal parts. Warms up very quick and has plenty of cross bars to warm and dry your towel or warm up a sweatshirt on a cold day. My home power meter shows it uses around 150 watts, which is reasonable for the warmth it puts out. I put ours on an overnight timer to save money since it only needs to run 8 hours or less to dry a damp towel. It was very easy to install with sturdy wall anchors and fasteners. Everything you need comes in the kit so no running to the hardware store. If I had one criticism it's difficult to install the set screws with the small allen wrench because of how close they are to the wall. With the wrench being an L shape it keeps hitting the wall as you screw it in. With a little bit a patience and time it worked out but a straight little hex screwdriver would be better.If you are looking for a great quality warmer at a super price, you can't pass this by.
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Great product - warmly yours !
I worked with WarmlyYours to address a problem with the heating of my tile floor. The entire process was easy and straight forward. Our outcome was excellent our floor is heating again!
Item Reviewed:Makes me feel like a toasted sandwich
Our recent renovation of a chilly bathroom included adding floor heating coils and several ceiling heat panels. They are on separate wifi-enabled thermostats, timed to be on when we occupy the master bathroom, and controllable from anywhere. Between the warm feel underfoot and the radiance from above, this is a wonderful spa-like improvement.
Item Reviewed:Floor Heater Thermostat
I have had this floor heater for years and love it! Recently the thermostat went blank and I notified warmlyyours.com, sent them a picture of the device and received the new unit really fast. Great knowledgeable personnel and service all the way around.
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