Customer Reviews
Great service.
Great service from both customer service and the engineer I talked to. Product is mostly easy to use. I remember it wasn’t completely user friendly, but not bad. No issues with it once tech service guessed the problem and helped me to set it right.
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Enjoying our new thermostat.
We are thoroughly enjoying our new thermostat. It is so much easier to use than the one we replaced. Thanks to your excellent customer service!
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Customers Happy with Product.
Chad works hard to make sure we are well taken care of. The products get no complaints. Customers are happy.
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Easy to Use and Install
My original thermostat stopped working and this was a replacement thermostat. (WarmlyYours offered it at half price, which was appreciated.) Easy to use and install. This thermostat was very easy to program and its interface is user friendly. I like the option of the black background screen as it puts little light out during the night since our thermostat is installed in our master bath, just off the master bedroom.
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I purchased the nTrust thermostat for my heated floors, -- it
I purchased the nTrust thermostat for my heated floors - it serves my needs perfectly, and was a lower cost option. I set the temp and it holds it there. I am not very technical and didn't want to program temps or fuss with a variety of settings. I turn this nTrust thermostat on at the beginning of the winter season, and it works - what a wonderful concept.
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Very Satisfied
Very satisfied, with the product and the service provided.
Item Reviewed:On time delivery, great products, dependable, terrific service
WarmlyYours's is a great company to work with. On time delivery, great products, dependable, terrific service. Chad Braker is a fantastic reliable, on time rep. He shows concern, reminds us of when we can get a discount and supports us well. We feel no need to entertain other vendors.
Item Reviewed:Worked Without a Hitch
This is a fine product. Worked without a hitch.
Item Reviewed:Always a Pleasure
It is always a pleasure working with Mary
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Easy and Straight Forward Installation
Works exactly how I expected. Installation instructions were easy to follow and it was a straight forward installation for me.
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Easy to install
Easy to install, should have more info on the depth of Thinset however.
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If you are planning a complicated floorplan, don't bother try
If you are planning a complicated floorplan, don't bother trying to use the complimentary design provided by WarmlyYours. The problem is, the spacing on the heating wires is not 3", but closer to 3 1/4 ". By the time you've gone 6 feet, you will not be able to double-back like the plans would show you to do. Better to buy it by the square feet, and plan it yourself. Also, I've installed many of these, and this was the first time I noticed that the heating wires are held with double-faced tape for easier installation. It is noted in the instructions, just very easy to overlook. You'll still need hot-melt glue for the transitions.
Item Reviewed:I Can't Say Enough About It
This programmable wall stat is simply great! It's very nice to see something easy to use, For some stats one needs to reed a tiny manual to try and re-learn tiny hidden buttons and small dark screen. The nSpire is the polar opposite with a clean look and the best user interface I've experienced! It's easy to install, very intuitive operation and the touch-screen works flawlessly. I can't say enough about it.
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Above and Beyond
So a few things about this transaction... this thermostat was a replacement for one that quit working after our house was hit by lightning. It was replaced for free. I did not expect lightning to be covered under warranty. Also, when it arrived I did not realize that the wiring had changed. I called support at 5:30 on a Friday night and he very patiently understood that things had changed from before and how to wire it now. That support experience is great and is the 3rd or 4th time they have gone above and beyond in the past with various projects I have done.
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A Pleasure to Deal With
Very helpful, professional. A pleasure to deal with.
Item Reviewed:Easy and Straightforward
Very easy to install and set up was straightforward.
Item Reviewed:We love the heated floor in our kitchen
We love the heated floor in our kitchen. We installed the flooring ourselves with ease. The best part was watching our two-year-old grandson spend his Christmas playing on the kitchen floor as it was the warmest floor in the house. We selected the 220 volt system and the increase in our electrical bill is negligible. Well worth the investment and we look forward to installing a WarmlyYours heated floor in our master bathroom.
Item Reviewed:First Rate Customer Service, Product Easy to Work With
I installed a mat and thermostat in a bathroom floor in Greenwich Village in the 90s that still keeps my customer happy. Knowing that, and knowing what a pain in the a** it would be to repair (under expensive tile no less), it would be foolish to experiment with every new product that comes on the market. Like my customers, I never want to think about the job again; I just want it to function day-in, day-out for years. On top of that, customer service is first-rate, and the product is easy to work with.
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