Customer Reviews for 120V TempZone™ Electric Shower Floor Heating Kit 48ʺ x 48ʺ with pre-built Center Drain and nSpire Touch Thermostat
Materials that I received were good and on time and in the en
Materials that I received were good and on time and in the end it worked.
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everyone at WarmlyYours is helpful and efficient and a great
everyone at WarmlyYours is helpful and efficient and a great product too!
Item Reviewed:This product, and especially the customer service, is AMAZING
100% SATISFIED with the product and the customer service. It's amazing how they perfectly designed the layout for my contractor. The ease for my contractor to call for technical help was fantastic.
Item Reviewed:Exact replacement part. Easy to install.
I needed to replace a dead thermostat. This was the correct replacement part. Company was helpful in placing the order.
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Replacement Thermostat for electric floor heat
Shipped promptly. Instructions shipped with thermostat clear and complete. Amplified by links to videos which were also comprehensive. Only problem I had was on my end: wires from house current feed and floor too short (kept pulling out of unit when inserted into wall box). Problem solved by using additional short pieces of wire between thermostat and house and floor wiring.
Item Reviewed:Very friendly and informative customer service and sales representatives.
I received the support I required during the installation process. The customer service representatives were available to answer any and all questions.
Item Reviewed:Thermostat Replacement
Very pleased with the product and support available for installation
Item Reviewed:My floor heats!
Walking through the issue with WarmlyYours' expert technician, he recommended the ideal thermostat for my 20yr old heated floor. It's finally working again, thanks to his expertise!
Item Reviewed:Excellent customer service
We called the WarmlyYours helpdesk. Jeff helped us diagnose the issue with our thermostat very patiently and helped us with placing an order for the new one. We also received very detailed instructions on how to install the new thermostat. We are so happy to have warm kitchen floor again this winter. In this age of AI assistants and BOTs, it was such a pleasant surprise to have such an amazing customer service experience with a real human :)
Item Reviewed:Excellent technical support
Knowledgeable staff with timely responses.
Item Reviewed:Great product, great customer service
From the very beginning when I ordered the heated floor to needing tech support for a defective thermostat, everything was handled above just professionally and with great care. Everyone I spoke with along the way was amazing to work with. Unfortunately, I had a defective thermostat that needed to be replaced, but I have no complaints about it because the resolution process was handled so well. Customer support, tech support, and product quality are all great.
Item Reviewed:Great product works well
I wish brightness could be lower I have it at lowest level of 5
Item Reviewed:Thermostat replacement
Excellent customer service when trying to troubleshoot floor temperature issues. They quickly diagnosed that we needed a new thermostat and upon installation, everything worked perfectly
Item Reviewed:It’s all about the people
The thermostat that I ordered was easy to install and works perfectly. Jeff Burnett returned several emails and even called me. When I placed my order on the website instead of calling to get a discount, the phone rep corrected my mistake instantly. Such attentive service for a relatively small order really impressed me.
Item Reviewed:So Easy
I really love this T-Stat. So easy to use and program. Replacement installation was so easy and painless! Thanks Jenn
Item Reviewed:A great product!
Love my WarmlyYours floor! It went cold after 14 years of loyal service, but with a new thermostat and WarmlyYours tech support, the new thermostat is now on track for another 14 years of toasty service. Thanks, WarmlyYours!
Item Reviewed:Fantastic product and service!
Easy to order and received quickly/as scheduled.
Item Reviewed:Excellent customer service
I found this company by accident when researching on YouTube because I suspected that my heated flooring went bad. After ordering what I thought was the same thermometer on Amazon, it atill didn’t fix the problem. Turns out I had the original owners manual and discovered WarmlyYours was the original sellers of my floor system, so I called them. They were amazing and even able to FaceTime with me to show me how to use an ohm meter. Turns out it was just the thermostat that went bad. I purchased a new upgraded model which was promptly shipped. There were several emails and phone calls back-and-forth with excellent “how-to” videos that walked me right through the process. I would use this company again in a heartbeat. It’s very difficult to find good customer service these days but WarmlyYours understands how to help their customers in every way.
Item Reviewed:Amazing
Pedro was able to answer questions and able to resolve thinks
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