The service i received was spot-on. It was a technical follow-up from an installation from a few years prior that involved an array of multiple heat matts. With their help, we troubleshot and resolved our thermostat controller issue.
Item Reviewed:Excellent customer service and technical support. Easy to install after consulting instruction manual and online videos. Thank you!
Item Reviewed:Warmly staff was very helpful in selecting the correct items to purchase for my project. The instruction booklets were very clear and made installation straight forward. Everything worked without any issues. Thanks
Item Reviewed:My discussion with your phone representative allowed me to select thermostat I wanted. It was very good and easy. The website made it easy to make my purchase. I received my purchase promptly.
Item Reviewed:I installed a WarmlyYours floor in my bathroom many years ago and it was one of the best investments I have ever made.
Item Reviewed:Our new bathroom floor is warm and comfortable. The installation went smoothly and the instructions were spot on.
Item Reviewed:Been using WarmlyYours for many years Great service and support would never change
Item Reviewed:I was able to make an educated guess about which product to choose from just the website, the WarmlyYours team was able to dial it in and turn around recommended layout drawings in just a week, pick up comments in a few days. Jessica S. followed up regularly with me and was able to get everything to the GC as soon as they needed it. A great process so far.
Item Reviewed:Great product, great service and great customer support
Item Reviewed:Our WarmlyYours original thermostat in our master bath stopped working after 14 years so we replaced it last month with a new one that is so much easier to program. Thank you for the updated version!
Item Reviewed:It is great when you have a company that will stand behind their products. They will take time to make sure that you are 100% happy with your purchase
Item Reviewed:The thermostat works but feels cheap... bottom piece of plastic broke off during installation just by loosening the screw to open the face plate.
Item Reviewed:As always, service from WarmlyYours was terrific. The product, however, is not that great. It actually broke during installation, the plastic piece on the bottom broke when loosening the screw. I was able to install it without this piece as I didn't want to bother replacing and reinstalling but it feels pretty cheap. Surprising as former models of the thermostat were very well made.
Item Reviewed:Mary was extremely helpful and guided me to all the products I would need. Great service and great products!
Item Reviewed:I purchased 2 heated flooring kits for a double bathroom renovation. I was happy with the correspondence from the company, the price was fair and the layout they supplied for running the cable was extremely helpful. Product came in 2 days after order was placed. My clients are happy and so I will be using this product for our next renovation.
Item Reviewed:Thankyou, great service and product
Item Reviewed:Very satisfied with our replacement thermostat and with the support from WarmlyYours tech guys. Very helpful and easy to reach.
Item Reviewed:Works perfect, nice warm floor again.
Item Reviewed:Great company to work with, item was delivered the next day and works perfectly.
Item Reviewed:My heated floor quit working and I missed it. I contacted WarmlyYours chat function and was told the thermostat needed to be replaced if there was power and it was blank. I ordered the replacement thermostat at a discounted price and it arrived within a couple of days. Customer service was excellent in the ordering process and talking to the installing electrician to help with troubleshooting the heated floor. Mary G was especially helpful. She followed up after the thermostat arrived and also helped expediate the refund of an extra thermostat that I didn't need. WarmlyYours is one of the best companies for customer service and website support. The videos and webinars are very helpful.
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