nSpire Touch WiFi Reviews
Outstanding Customer Service
I recently had occasion to contact WarmlyYours regarding a damaged thermostat that was still under warranty. At every stage of resolving this issue I was extremely impressed with the quality of customer service I received. Each person I spoke with, and there were a few, impressed me with their knowledge, communication skills and helpfulness. The returns process was absolutely first rate; I was given clear options as to how to handle the exchange and was very pleased with how quickly my new thermostat arrived. I could not ask for any improvement in how the entire experience was handled. Top marks to WarmlyYours!
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Great service
While we are still in the completion stage of our build and have not yet hooked up the thermostats, we are very pleased with the product, service and support from WarmlyYours. Troy was great during the selling stage; the installation instructions are clear and accurate; the flex mat was easy to install under floor tiles. We are looking forward activating the 3 bathroom floor heating systems. If the product works as well as anticipated we will be happy indeed. PS move in day is planned for end of November so systems should be operational soon. Thanks
I appreciate the positive review Mike! I'll also pass your kind words along to Troy. I hope your move-in was a success and that your floor heating is working well and that you are a happy WarmlyYours customer!! - Julia (Owner)
Pleased
Troy and the team at WarmlyYours made the selection, ordering and installation easy!
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Visually appealing and has everything you need
Visually appealing and has everything you need to control heating and the timing of the heat to save energy.
Item Reviewed:Warm again!!
Our old thermostat breathed its last and left us in cold stone misery. A quick plea to WarmlyYours and, voila!, the stones are happy ergo we are happy. It took the skills of our favorite electrician to install our new thermostat since my understanding of such things is near non-existent. The result, all is well in the kingdom once again!
Item Reviewed:WarmlyYours was a great help resolving our thermostat issue.
We had an issue with the original thermostat installed by our building contractor. We called WarmlyYours for assistance to confirm the resolution. The representative gave great assistance and provided options for the replacement part. We received the part quickly. We installed it and are very happy it is working properly again. They were a great help.
Item Reviewed:Excellent experience. Received in 2 days.
Excellent experience. Received in 2 days. I had difficulty installing and was able to get support on the phone. It’s functioning perfectly.
Item Reviewed:Great t-stat. Very functional & easy to use.
Is functional enough to program multiple settings, but still easy enough to operate.
Item Reviewed:Quality Thermostat
The nSpire Touch was easy to install and program.
Item Reviewed:Works perfectly!
13-yr. old warm floor works like a charm now with the new thermostat. Techs walked me through the troubleshooting and new installation was a snap. Now warm and happy.
Item Reviewed:Easy to Use Thermostat
Thermostat is easily programmed for time of day and temperature. Also allows adjustment for specified time period if needed. Just make sure you read instructions and place temperature sensor as instructed making sure not to cross element!
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An A experience. Thank you.
From the sales person who knew her product and provided solid guidance on the replacement t-stat to the online “how to install” video, an A experience. Thank you.
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Great Replacement For My Old Thermostat
My old WarmlyYours thermostat bit the dust after 10 years. I was able to order the nSpire Touch Wifi directly from WarmlyYours. This is a vast improvement over the old one and it's nice having a simple UI for setting up the schedule as well as the other settings on the device. I use the Wifi setting from time to time when I need to adjust the temperature prior to going upstairs. Yes, having the Wifi interface is a little "geeky" given that once you set the schedule, I rarely adjust the temps/time, but every so often I use it. The manuals are clear and the setup was easy.
Item Reviewed:Much improved thermostat!
This was a replacement for my original Aube thermostat that the GFI function failed. The new thermostat is much better and eliminates the need for wirenut connections, as it has a built-in wiring bus.
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Stellar sales and technical support--with a great price
Our WarmlyYours sales representative (Ben) provided expert guidance and solid recommendations in selection of a replacement thermostat for our heated floor. The technical staff provided prompt installation support--even on a weekend. We're going back to WarmlyYours for heated floor supplies and a towel warmer for the bathroom remodel project currently underway.
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Happy in our basement office
We needed a solution to create a warm space in a basement office that didn't require heating the whole house and cookout the chill of the concrete under the laminate flooring. The application of a 1/4 inch cork layer with the Environ Flex Roll heating system and the easy to program nSpire Thermostat has been a perfect solution. It was easy to install, we were able to take apart the old floor, install the cork underlayment and roll out the heating mat, reinstall the laminate and wire everything with about a day and half of effort. The results have exceeded our expectations. So far the heating costs appear to be minimal on our overall electric bill.
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Works really well.
This new controller is a significant upgrade.
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Extremely Happy with New Thermostat
Although I was disappointed with the original Thermostat as it had less that 100 hours of use, I am extremely happy with the new thermostat! I love the features and ease of use and touch screen and interface. I took pictures of this and sent it off to my brother who also had an older thermostat. He was very impressed and I am hopeful you passed on the same discount I got for anyone who had the old model of thermostat! Really nice unit. I am hopeful it has a longer life than the original one! Thank you!
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Glad to Have My Heated Floors Back!
This was a replacement for the original thermostat. I installed heated floors as part of a bathroom reno a few years ago, and didn't realize how much I depended on them until they didn't work. Matthew guided me to the right replacement via the chat function, and I appreciated the discount offered for replacements. Glad that WarmlyYours stands by its products. My only ding is that I send a follow email to the general customer service address asking whether WY has a recycling program. I'd rather do that than add the old thermostat to a landfill somewhere.
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Easy Installed
So easy to install and now my basement is nice and warm. Thank you, WarmlyYours.
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Love my heated floors!
This is one of my favorite things about my newly remodeled bathroom! I really don't like being cold so to get up and have warm marble on my feet is heavenly.
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Replaced older model
We really love having the floor warm during the cold months.
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