CeraZorb Underlayment Reviews
Warm Floor
Troy from WarmlyYours was a pleasure to work with! Additional product arrived with the warm floor for a client, and he was happy to take part of the shipment back, no questions asked. Troy responded quickly and kept me informed for all steps of the order and return process.
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Quality Radiant Heating
I've reach out to this company from a google search. Shortly after speaking with a representative, we were directed right to a product of choice. The quickly show some guide of which helped us understand the installation.
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quality ,performance and advise are excellent
installed by a handy client with no issues and after 2 months of use the product is proving to be efficient and effective.
Item Reviewed:Great system
The system works as expected and was a lot easier to install under tile than was thought.
Item Reviewed:CeraZorb
This product is amazing. We did not have the budget for a heated floor, but wanted something to lower our heat loss from a portion of our home that is on a slab. CeraZorb is impressive with what it accomplishes. A dramatic reduction in heat loss. We wish we installed it throughout the entire house..
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Jenn West is a Super Star Account Rep!
If I were hiring account reps right now, I'd be thinking about Jenn. She always puts the customer first and tries to think through their needs. Jenn introduced me to the cerasorb product as she listened to me describe my project and prompted me with questions regarding the situational aspects of the installation that helped me, as a homeowner and purchaser, and my installer to come up with a better solution.
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great customer service
Shopped around at big hardware stores but WarmlyYours offered a greater selection and terrific customer service. They were very responsive to questions, and helped me with an exchange when my original purchase was slightly oversized for our sunroom. They were also helpful with my contractor handling questions he had about the installation. The radiant heat in our sunroom floor has made the space so enjoyable during this cool fall season.
Item Reviewed:Best customer service
I ordered WarmlyYours for a client of ours and she just moved into the home we renovated for her. She loves the fact that she stay toasty warm in the bathroom.
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Great customer service
Great customer service
Item Reviewed:Caring staff
They verified my order before I ordered the products so i got what I needed. Speedy delivery as well
Item Reviewed:Great service
I’ve been trying to find an easy way to warm up my son’s bedroom above garage, when I came across WarmlyYours. The radiant heating system was designed by WarmlyYours and installed underneath our new carpet. The whole process was great. We couldn’t be happier. It looks and works great. Thank you.
Item Reviewed:Great product great service
We have been working with WarmlyYours for over 20 years and they have provided great products and timely responses. They will service you well.
Item Reviewed:Great sales guy!
Justin really went out of his way to get me what I needed in a timely manner. Very patient and knowledgeable guy.
Item Reviewed:Pedro is AWESOME!
Pedro has been EXTREMELY knowledgeable and helpful to design and quote my order. My requirements changed multiple times and Pedro every single time worked with the engineering team to update the designs promptly. It took a long time for me to finally place the order, but i never felt rushed, and every single question i had was perfectly answered and addressed. When it comes to customer order and customer success, it does not get any better than that. Thank you Pedro!
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Great product Great service
I work with Mary and she is extremely knowledgeable and pleasant to work with. On top of that the products are top of the line and easy to work with. The assistance they supply (which is hardly needed) is outstanding. I would highly recommend WarmlyYours product.
Item Reviewed:Excellent service and support
Couldn't have asked for better service. Jennifer worked with me on my project, right from the very first quote and while a lot of things changed through the course of the project, I had excellent support all along, accommodating all the changes and providing prompt support all along. Even with returns that I had to make unfortunately, Jennifer and the team were fully understanding and prompt with the transactions. One of those rare companies that seem to value customer satisfaction more than just making money on each customer in the short run. I plan to install heating in other rooms in the near future and I will undoubtedly make the first call to Jennifer at WarmlyYours.
Item Reviewed:WarmlyYours-The name says it all
Outstanding! WarmlyYours.com has an excellent website. Qualified personnel assisted on the telephone. Ordering was easy and product arrived as promised. Installation instructions are excellent and the product is very easy to work with. The most important is - yes the floors are warm.
Item Reviewed:Warm Feet
Everything went well and according to the plan!!! Thank you for all the help.
Item Reviewed:Great support
The support from engineering/technical and sales was over and beyond. Great product and look forward to using this winter. I had an excellent licensed electrician and tile person that contributed to my experience. Thank you for promptly answering my questions/concerns.
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basement bathroom
keeps basement bathroom floor toasty.
Item Reviewed:Great company to work with. After a couple of glitches on my
Great company to work with. After a couple of glitches on my part with sending a drawing they could open and one simple drawing change, the product was in my hands in a few short days. Excellent instructions and videos made installation seamless. We now have a warm bathroom floor. Thanks.
Item Reviewed:Warm floor is nice!
Feeling warmth in comparison to the previous cold basement floor is much better! It doesn’t however reach the high temperature that I want it to but definitely does get warmer than having nothing at all. The customer service was very good overall at answering my questions and provided a positive experience.
Thank you for the review Jake. I would recommend that you leave the floor on for a longer period of time. The thermostat can also self learn when to turn on to get to the temperature you require to save you some guess work. Call our tech support line to learn more. (800) 875-5285 - Julia Billen (Owner)
