Customer Reviews
Very happy
I'm impressed. The service and knowledge on the phone was incredible, I was directed to a new version of the thermostat which is so much better and worth every penny. I couldn't be happier
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I used WarmlyYours several times and have been impressed
I used WarmlyYours several times and have been totally impressed. They were always on time, the quality of work and materials was the best I have used. The support staff and techs were always available and no question couldn't be answered. The heated floors always worked per their designs with complete enjoyment for all my homeowners. Use them without any questions.
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Great stuff. It is my second order. Worked as advertised. Gre
Great stuff. It is my second order. Worked as advertised. Great customer service.
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Not Installed Yet
This project will not begin until April. Will provide a review at some point after that.
Item Reviewed:Hall Bath Project
I recently purchased a floor heating system and was not surprised one bit. The consistency in quality of WarmlyYours products and customer service is unmatched. I have been purchasing their products and working with Tech support for 14+ years and could not be happier. The best!!!
Item Reviewed:Always the best customer service
I've purchased dozens of times, Great company always efficient and Jennifer is the best!
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My customers just love these things! :)
Even people who do not have heated floors on there radar tell me that the love there floor and the convenience of the WiFi thermostat once they have been using it for a bit.
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Brackets for Swivel Towel Warmer
I ordered replacement brackets for a swivel towel warmer I bought 5 years ago. The brackets fit perfectly. I hope that WarmlyYours will consider producing this swivel towel warmer in bronze/brown in the future.
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Product and Support Terrific
First time customer of WarmlyYours and my experience exceeded my expectation. Being a first time installer of this, and not understanding the full system completely, the company provided instant customer support and technical support. Phones were picked up by a human and communication with company employee clear and thorough. The end result was a life changing experience for myself, who has lived with a cold bathroom floor for 20 years due to living in MO and having a cantilever under the tub. This is a game changer product and I will be using this in other areas in the future. If you are tired of dealing with companies who outsource calls overseas and frustrate you, that was not my experience.
Item Reviewed:Replaced Thermostat
WarmlyYours technical support was excellent. Getting a replacement was quick. Great to see a company that follows thru in making sure all has been repaired.
Item Reviewed:Towel heater was relatively easy to install
Towel heater was relatively easy to install. I definitely recommend a timer switch. We cannot do without the towel warmer. Highly recommend “WarmlyYours”.
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Perfect solution
Happily the new unit you supplied VERY QUICKLY was the exact solution for our problem - a non-functioning heated floor. We are once again enjoying warm tootsies. =)
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Excellent Thermostat
All my experience with WarmlyYours products and customer service have been outstanding. I recently recommended them to my daughter and son-in-law for their heated floor solution.
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Jenn was great help
The lady you recommended for electricians responded quickly, and the electrician was excellent. Thank you.
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Customer loves it
When I renovated the first bathroom I installed a heated floor. Loved it so much she wanted the second bathroom to have the heated floor. One day I will have it in mine!
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Great service to replace on old thermostat
My thermostat for my WarmlyYours flooring began malfunctioning after nearly 20 years of flawless performance. The WarmYours support was incredible in helping me pinpoint the problem to the thermostat and assisting me in selecting the replacement thermostat. The new thermostat arrived in a timely manner and I was able to install in less than 1 hour. Happy to have my warm floors back!
Item Reviewed:Fantastic Customer Service!
We were replacing a very old heat pad under a high traffic carpet. This was not a large purchase, but the customer service we received from Jenn and the team was great. You would have thought order was 10x! Just got it installed last week under new carpet and back in my office cozy and warm.
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Roof heat cables, Yes!
Product works great. WarmlyYours terrific; prepared me with all the necessary information for the installation and back end support if we needed it at the time of installation. I’ll be back.
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I purchased the towel warmer.
It works as described. However, it was quite a task to get the faceplate on. Something that you should address. Ms Jennifer Melus, was very helpful when I had to order the control box and plate. It should have been included?
We apologize Anthony that your timer was not included in the box that you purchased from Overstock. I'm happy Jennifer was able to get that to you quickly and offer you a discount coupon for your next order. We truly appreciate your feedback and your business. - Julia Billen (Owner)
Great customer service !
Easy to ask customer service questions online. Fast reply to questions. I ordered a thermostats directly from them at a great price compared to department stores. Will get my next thermostats from them directly. Ps I went with the wifi thermostat and love it. Thinking about changing my other one just because.
Item Reviewed:Easy to install, works well
Your product works as advertised, was easy to install, came with good instructions and available product support. I recommend it to others.
Item Reviewed:Good price and received in a few days!
Good price and received in a few days!
Item Reviewed:Easy Web Site to Navigate
I needed a replacement thermostat for my heated floor. I was lucky and found the WarmlyYours web site. I easily found what I needed. They had plenty of installation info making it super simple. The thermostat arrived in a few days.
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