Customer Reviews
Simple and easy to use.Good look.
Simple and easy to use.Good look.
Item Reviewed:
Really good.
Really good.
Item Reviewed:Towel Warmer
I recently installed a towel warmer I purchased from WarmlyYours. We love it! It heats up very quickly and looks very modern. It was easy to install. I would not hesitate to purchase another product from this company.
Item Reviewed:
Troy Barton Scores High!
I've been dealing with Troy for about 5 years now and he always has my back. What a pro.
Item Reviewed:
A little pricey BUT worth it.
You can do a lot with this that they dont show you. It really is well designed and simple to use.
Item Reviewed:
Excellent experience and product
Customer service always is exceptional.
Item Reviewed:Prompt and Professional Service!
as always, prompt professional service! thanks!
Item Reviewed:
My client loves the have a nice warm kitchen every morning they woke up to get their coffee.
Great customer service
Item Reviewed:Great!!!
My floors are so delightful. I love warm floors!!!
Item Reviewed:
Awesome company with great products
I recently replaced a failed floor heating thermostat with the nHance programmable thermostat. Very easy to install and worked great on and after the initial power up. In service, the control is extremely intuitive and easy to use. Love it.
Item Reviewed:
Works great
We install this system often via our remodeling company and installation and function has always been on-par with expectations. No failures or faulty systems to date, easy to install and work around all the items in a bathroom. Will continue to purchase this mat system going forward
Item Reviewed:
DYI approved
The heating mats were designed well for me to easily layout. I am very happy with the outcome of the first room. I am about to do the second one and am expecting equal results.
Item Reviewed:
Excellent Service
The sales team, particularly Lyn was very knowledgeable and helpful. They were able to advise and offered to help install via zoom if necessary. I would highly recommend them!
Item Reviewed:So quick and easy
The old thermostat went out on a Wednesday morning. I went online and found the item and its website. I called, spoke with a very knowledgeable person, ordered the unit. It was in my hands the next day. There were questions about how to replace the unit myself. Those questions were answered completely with reference to the website for any simple questions. There was a followup call from WarmlyYours about how it went. They even programmed the unit the exact same way the old unit was. It was perhaps the most perfect purchase I have ever made. It has worked flawlessly. Thanks.
Item Reviewed:This really works well
My wife and I will be moved in the house we noticed an old model of this floor heater wasn’t working. It was easy to install this new unit and every morning we go in and it’s 38° out it’s nice to have a floor that’s 80° on your cold feet! It’s really a cool unit to have!
Item Reviewed:
Warmly Yours A+++++
Should have sent this much sooner. The name WarmlyYour is so appropriate. The entire team was extremely helpful to a total novice in identifying and solving the problem of a cold floor. I appreciate your courtesy, patience and follow up in getting my WarmlyYours floor warm again.
Item Reviewed:Easy
My new replacement thermostat was easy to install, easy to program and it works great! Highly recommended! The customer service was also excellent!
Item Reviewed:Nice, but…
I needed something for limited space behind a door in a bathroom prone to mold and clammy towels. This definitely takes care of those issues. As mentioned in the 2010 review, the switch needs improving. I have only one outlet, so the towel warmer was installed upside-down (as compared to the website photos)—that puts the switch within easy reach (it would have been very frustrating to have the unpredictable switch down near the floor). Also, the cord on my unit is very tightly coiled (see my photo). The instructions say to unplug the unit when not in use—the coiled cord makes that awkward. But I am happy to have a dry towel and a towel warmer that takes up very little space and swivels out of the way.
Thanks for your feedback. We are always looking for ways to improve our product offerings and we will share your input concerning the switch with our Product Design Team. We are taking your suggestion, and editing our Installation Manual for this product to eliminate the mention of unplugging the unit when not in use. We really appreciate you taking the time to contact us and if you have any other great ideas, our ears are open!
Very easy to order and install. Company answered all my questions
Great experience working with WarmlyYours. I had some special requirements due to the size and layout of the room but WarmlyYours came up with a solution that worked perfectly. Just installed the two mats and between the instructions that come with the product, and the excellent videos, it could not have gone in more smoothly. Highly recommended.
Item Reviewed:Customer Is So Very Happy with the New Floor.
My customer, who has a shore home in Brigantine Nj had a problem with the first floor being cold for there was a craw space , insulated well but the floor was always cold. We removed the fabulous existing hard wood floor, installed 1/4" Hardi Backer board, WarmlyYours floor heat and new porcelain tile that looked like weathered wood . After completion the first floor was nice and warm. In fact , the heat dissipated to the second floor and the existing heater never kicked on all weekend. It was 24 degrees out and windy. Home owner is so happy and warm.
Item Reviewed:
Fast, reliable and extremely helpful
Pedro is honestly one of the best sales people that I have ever had the pleasure of working with. He is available every single time I have needed help, and he is always happy to take care of any changes in my designs. I will only use Pedro and WarmlyYours for my bathroom projects. Thanks!
Item Reviewed:Such nice people
I needed a switch for my towel bar. The lady who helped me was so nice and she overnighted the switch to me and I got it in 48 hours. Great customer service and compassionate people.
Item Reviewed:
Toasty feet!
Very impressed with professionalism, customer service, quality of product, costs and ease of install. Saved me thousands doing the work myself.
Item Reviewed:
Shipping issues
I ordered this product and quickly received shipment of not one but 2 heated panels both were white glass and the plug in versions problem was I ordered ONE mirror hardwired version, It took many calls texts and emails to get sorted out and after 4 weeks I finally got another shipment This time it was a mirror but it WAS NOT a hardwired version, After consulting my electrician and WarmlyYours tech support I decided to keep it and cut off the plug to wire it directly, Throughout this somewhat frustrating transaction the salesman Troy Barton was extremly helpful prompt and pleasant to deal with. The problems with wrong product shipment were elsewhere in the supply chain. Mirror is not installed yet but seems very well made.
Shawn, we apologize for the original shipment issue. Our current version of Ember panels are dual connection, meaning they can be used “as is” to plug into a standard 120 VAC outlet or they can be modified by a licensed electrician to have a hardwired 120 VAC electrical connection.
