Customer Reviews
All of our concerns for the repairs are gone!
The new thermostat works well and all of our concerns for the repairs are gone! Thank you for the patience and great technical support from your team! It’s finally over! :)
I'm happy to hear our "tech heroes" solved your problem. Enjoy your warm floors and I look forward to working with you on your next radiant heating project. Julia Billen (Owner)
Warm toes
This is a fabulous company to work with! We had to revise plans due to my error, and they did so without any complaints. The mat was easily installed, the directions easily understood. We all love the warm tiles this cold winter!!
There is so much I love about this review Jennifer thank you! We tell everyone, have a plan and we know that plans change so it's our pleasure to help you and/or your installer to get the perfect installation. I'm also happy to hear that your toes are warm and cozy. - Julia Billen (Owner)
Great customer service so far
Haven’t finished installing the under floor heating system yet but WarmlyYours seems fantastic in follow up and concern.
Thank you Gary! It's all in the name - WarmlyYours! We know that your project is important to your life and we take the job of making sure all goes well - very seriously. Let me know how the install goes. My email is Jbillen@warmlyyours.com
Great replacement for my 15 yr old unit. New one is touch screen
Great replacement for my 15 yr old unit. New one is touch screen and much easier to program.
Oh wow! I'm so happy to hear our floor heating thermostat lasted so long! We've been in business now for a little over 20 years so you've been with us from almost the beginning! Thank you for your business. - Julia Billen (Owner)
Should be a good unit, new to me yet
liked everything about it other than internal calibration was needed to get it to program. Scott was very helpful, easy fix. I do think that a note should be included with a warning that if it will not program (ground fault error) to call tech services. It would have saved the client money in having to have an electrician return to fix a very simple thing. I suggest that you inform Julia about that.
Great feedback and I did relay to Scott your kind words. We will be adding a note to our shipping packaging providing our contact information so the end user can contact us directly, if they are having any trouble during the thermostat setup process. Your feedback makes us stronger - keep it coming!
Great touchscreen
Easy to use. Works a described.
Thank you for the 5-star rating on our touch screen floor heating thermostat! We appreciate the stellar rating and that it's ease of use played a role in the rating. - Julia B. (Owner)
Works Perfectly!
This thermostat works perfectly and is exactly what I needed. Customer support is fantastic and the reason I didn't even look at another source. They deserve the business because they go the extra mile!
Great Customer Service
This Thermostat provide great information on usage, and options from setting floor temperature to our schedule. No more waiting for the floor to warm up!
Pleased With the Quality and Reliability
We have used your products in 4 bathrooms over the past 13 years and have been very pleased with the quality and reliability.
Brown & Son Solutions-Thermostat. Non Programmable, Class A GFCI, w/Floor Sensor UTN4-4999 Ntrust
Thank you very much for your thermostat. As electrical contractors we at Brown & Son Solutions appreciate good working efficient devices. We would love to be apart of any proprietary training your company offers. Thank you.
Thank you for the 5-star rating! I'll have my training manager reach out to you to schedule training on all our radiant heating products. Welcome to the WarmlyYour Radiant family. - Julia B (Owner)
Pleased With the Quality and Reliability
We have used your products in 4 bathrooms over the past 13 years and have been very pleased with the quality and reliability.
Pleased With the Quality and Reliability
We have used your products in 4 bathrooms over the past 13 years and have been very pleased with the quality and reliability.
Pleased With the Quality and Reliability
We have used your products in 4 bathrooms over the past 13 years and have been very pleased with the quality and reliability.
Pleased With the Quality and Reliability
We have used your products in 4 bathrooms over the past 13 years and have been very pleased with the quality and reliability.
Pleased With the Quality and Reliability
We have used your products in 4 bathrooms over the past 13 years and have been very pleased with the quality and reliability.
Consistent heat
This Heating cable works great! Consistent heat, yet Flexible placements for installation options when used with the Prodeso Membrane
We are happy you like our floor heating and Prodeso membrane combination. It makes installation super fast and flexible as you say!! WarmlyYours - Julia (Owner)
Another great install even though a small project!!
Another great install even though a small project!!
That's great news! Even the smaller projects can cause big problems if you don't have the right partner. Thank you for 13-years of a successful relationship. We appreciate your business. - Julia Billen (Owner)
STILL THE BEST SYSTEM
Having installed possibly my 5th system, I still think this is hard to beat where applicable. Always well designed and simple to layout.
Thank you Jim! After 20 years in business - I'm happy to say, in my humble opinion, that we have built a great floor heating product. The key for us has always been building relationships where feedback, likes yours, confirms what we are doing well and helps us to continue to improve.
Easy install great customer service
We love our new heated floor! It was very easy to install and they customer service from WarmlyYours was astounding. They checked in every step of the way and our heating mat was delivered in 2 days. We are super happy that we went with WarmlyYours.
Easy install
Easy to install and customize in Bathroom.
Thank you for the review! I created the Easy Mat radiant heating line for that reason!! I'm happy to ee that we made it easy and bonus that you were able to customize to your flooring area. - Julia B. (Owner)
Love my warmer great quality It works awesome!!!!!!
Love my warmer great quality It works awesome!!!!!!
Finally Fixed!
Jenn West did an excellent job. Excellent product. Finally a fix after 37 yrs of ice on slate roof and significant water damage.
Robert, thank you for sharing your success story! I'm happy to hear that our roof and gutter deicing product did the trick! Here's to an ice-free winter! - Julia B (Owner)
Kitchen and dining Room Floor Heating cable with Prodeso matt
I contacted WarmlyYours for remodeling Kitchen and dining room in our home. Part of our "dream" kitchen was install of electric floor heating cable along with prodeso membrane and NSpire Touch Thermostats. I worked closely with Mary from WarmlyYours on the project. She was to provide a custom installation plan along with a quote of the recommended products to use on our project. Installation was straight forward and went well. The cables were "powered up" yesterday. Tile floor are nice and warm. Perfect install! perfect end result! Could not be happier with WarmlyYours! Thanks, Tom
Thank you for the kind words Tom. We here at WarmlyYours wish you a happy new year and we hope your kitchen and dining room floors provide you with warm and cozy memories for years to come!
Prodeso is a top notch uncoupling membrane!
Consistent. Allows for correction of problem floors, where other membranes do not.