Snow Melting Solutions Reviews
Best service ever!
Mary was fantastic at listening and helping me find the best solution to melt ice and snow on my exterior stairs. Mary was kind and patient as this had many challenges and Mary worked through them all like a champ. We love our new system and love not shoveling.
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Heating. Wire for driveway.
Easy to install, mostly because I have pavers on the driveway Your wiring looks very durable. My only concern is the exsesiers are very expensive. I had to look elsewhere for snow detectors for the unit. Otherwise I think your products are great.
Item Reviewed:Wonderful as usually
Pedro and the tech team were wonderful as usual
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Fantastic, knowledgeable, customer service
Always a great experience with WarmlyYours. Efficient effective technology helps us with melting walkways and driveways as well as warming my feet in the bathroom etc.
Item Reviewed:Great product & outstanding follow-on support
It does what it says on the tin, it's held up well over time, and the follow-on support has been world-class.
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Great Customer Service for an Excellent Product
Our experience with WarmlyYours was great from the beginning. They were easy to work with and provided a custom plan and all the necessary hardware to accomplish the job. We changed the design in the process and we were helped every step of the way. The system was on just this week and everything functioned accordingly.
Item Reviewed:Must have this if you live in a snowy region
Works great! No more salt or shoveling!
Item Reviewed:Mary knows her stuff. If she doesn't know , she calls you bac
Mary knows her stuff. If she doesn't know , she calls you back within minutes with an answer.
Item Reviewed:Good quality product
WarmlyYours is a good quality product. The mat was installed this spring. I haven't connected it to power yet. Technical support through the process was excellent . The product shipped and arrived on time. The price seemed a little high but sales staff worked with me to eliminate items I didn't really need to reduce the overall costs to a more palatable level. Recommend it!
Item Reviewed:No ice in front of the garage doors for the first time in years!
Our snow melting system was installed this fall and for the first time in years we did not have ice in front of the garage doors for weeks in the winter. The WarmlyYours staff were great to work with and answered our many questions with patience and knowledge.
Item Reviewed:We are happy we made the purchase
Great product, very convenient to use the app to control our system.
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Learning Curve
There is definitely a learning curve but after that it was great to see the finished product working. Customer was extremely happy.
Item Reviewed:Great Company / Excellent Service
I installed heating cables from WarmlyYours in my front door stoop & steps last year and they work great. The company is great to work with offering both both great sales and technical support. They helped me plan the entire project and provided timely technical support as needed. I would definitely recommend them for any of your floor, outdoor or gutter heating projects.
Item Reviewed:Your online and telephone support system is the greatest!
We just finished laying in the wire and poured our cement, just a day before it started snowing-so we are curing the cement as I type. The men are now hooking up the electrical inside portions. The instructions have been so easy to follow step by step. I wanted to let you know it was so easy, I decided to do the one side of my garage with both systems to have a longer driveway of warmth/snow melt...because it was so cost effective that our family man-power did the labor. I plan on contacting you next Spring after the thaw to order up more wire, etc to do the smaller 14 foot section, which will be turned into a bedroom with a big front window I hope to enjoy looking out during the winter, instead of looking at by past 6 foot snow falling off my roof and building a wall I can't see through. I will send the end result after the electrical is finished plus a photo. :):)
Item Reviewed:Very good service Thanks Roy
Very good service Thanks Roy
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Will have to wait and see!
Only the wire is installed in the new walk. I will not be able to give a full review till next winter.
Item Reviewed:Product was delivered promptly
Product was delivered promptly. It was a pleasure working with Pedro and the rest of the team!
Item Reviewed:Best Products I've installed
I love WarmlyYours. They have the best products and the best customer service. Always ready to help.
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Online Information Availability and Clarity
As a P. Eng I like to know all the technical details, product availability, product manual availability and pricing before I will consider buying a product. All this information was easy to access online with the WarmlyYours products.
Thank you for the 5-star review Jim. I'm happy you found everything you needed and I wanted to let you know that our tech team can also review your project in detail with you to make sure all goes according to plan! Reach out to me directly at jbillen@warmlyyours.com if we can be of further help. - Julia (Owner)
Just as advertised!
We have only had the chance to use it during the last storm~not complaining about that at all. The heated sidewalk worked just as it had been represented. Melted the snow enough to make it easy to remove & when it froze later, turning the heat on for a few hours took care of it. Very happy with this purchase.
Item Reviewed:Kerilyn was especially helpful when I needed extra assistance
Customer service is a key factor in customer satisfaction.
Item Reviewed:Problem finding a breaker for this system!
Having difficulty finding the appropriate beaker to run this system. Tech support at WarmlyYours says one thing and the supply house where you need to purchase the breaker says another (not available at local Home Depot or Menards). It would be nice if there were a part number, a suggested list of preferred vendors and an up front price range before making this purchase. The prices quoted for this breaker were between $200-$700 (for one breaker)...the entire sidewalk heating system was $1,000. Still cannot locate to correct breaker! Frustrating...
Paul, We are sorry to hear that you are not able to locate the correct breaker for your installation. The GFEP breaker type for outdoor heating is dictated by the National Electric Code and should be selected based on your breaker panel type/brand. For your installation, one 15 Amp 240V GFEP Circuit is required as indicated in the installation and electrical plan. Feel free to reach out to us with the brand of your breaker panel and we will do our best to assist you and find the right parts or direct you to the right place.
Just What I Needed
I needed a small area heated to melt snow that comes off the roof by our front door. The 3x5 mat was just right. The website write-up was accurate, ie I got just what I expected. It was easy to install (wiring can be the trickiest part, but that's not a WarmlyYours issue -- I wired it to an inside manual switch). All in all, it was what I needed, easy to install, one or two phone discussions were helpful, and it works great.
Item Reviewed:Excellent Customer Service and Support
Working with WarmlyYours was great. The Customer Service Agent was knowledgeable, responsive and pleasant. All my questions were clearly answered promptly by the Technical Support Team. I would highly recommend this company for all of your floor and outdoor heating projects! Thank you
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