Love the product. I no longer have to worry about whether it's going to snow while we're away from home or having to turn the heating on hours before it is needed if the weather forecast calls for snow overnight! Took a bit of time to fully understand the way in which the system works, but now that I've figured it out - wonderful product!
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I am so glad I bought the driveway heated mats. They worked great all winter. I couldn't be happier. Well worth the investment.
Item Reviewed:We've had a brutal winter so far and I am very happy with the heat trak. After clearing the doorstep, I moved the trak to another entrance that had 3 feet of drifted snow. I simply placed the trak on top of the snow and it gradually sank to the ground in a cleared path, 2X5 feet. Too bad I didn't take a picture at the time. It would have made a great ad for your company.
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I love my heated driveway mats!!!!! They work so easily -auto on/off. The electrician had no problem with his part of the installation. I highly recommend the product. The purchase was easy too. The availability of the tech team 24/7 was a big help! I'm telling all my friends to get them when they install a new concrete driveway!
Item Reviewed:Great product. It is easy to install and works great. The customer service as awesome and delivery was faster than ordering from a local dept store. I will buy more when the cabin is ready for flooring.
Item Reviewed:As a DIY, I really appreciated the snow melting cable because it is so heavily jacketted I had no trouble with damage, testing the cable before and after proved that it withstood whatever it had to during installation. I love that it has a built-in return connection; meaning the cable doesn't have to make the "run" back to the relay panel - this made the install so much easier.
Item Reviewed:excellent product! despite extreemly snowy winter in new york I never had to shovel the entry way, nor did i slip on any ice. thank you for a great product. one recommendation: that you produce a model for those of us who already have a gfci outlet outside so that we can leave the mat plugged in and just use a switch to energize the outlet,this would eliminate the need to go out in the cold to press the reset button on the mat's integrel gfci to turn it on when bad weather is expected.
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Of the 3 treads I recieved, 2 of them werked well. The 3rd one worked for about a week and stopped working. I found a black scorch mark on the step, under the tread where the connection was made. After that the GFI would not stay set. I think there must have been a defect in the tread or the connector. I have yet to contact the company about this issue as it is spring and it not needed.
Hi Steve, Sorry about the issue and thanks for the feedback. We have just followed-up with contact information to arrange for a return.
It worked well, but I had a frustrating time arranging to plug it in. The outlet is nearby, but has a lift-up lid that protects it when not in use. The huge box attached to the plug made it impossible to plug in, as the three prong plug is oriented badly for the space. I eventually got an extension cord meant to be used indoors for an air conditioner to link it to the outlet. All winter there was a huge tangle of cords and plugs exposed to the rain. I'm sure you can do better.
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