As a DIY, I really appreciated the snow melting cable because it is so heavily jacketted I had no trouble with damage, testing the cable before and after proved that it withstood whatever it had to during installation. I love that it has a built-in return connection; meaning the cable doesn't have to make the "run" back to the relay panel - this made the install so much easier.
Item Reviewed:excellent product! despite extreemly snowy winter in new york I never had to shovel the entry way, nor did i slip on any ice. thank you for a great product. one recommendation: that you produce a model for those of us who already have a gfci outlet outside so that we can leave the mat plugged in and just use a switch to energize the outlet,this would eliminate the need to go out in the cold to press the reset button on the mat's integrel gfci to turn it on when bad weather is expected.
Item Reviewed:Of the 3 treads I recieved, 2 of them werked well. The 3rd one worked for about a week and stopped working. I found a black scorch mark on the step, under the tread where the connection was made. After that the GFI would not stay set. I think there must have been a defect in the tread or the connector. I have yet to contact the company about this issue as it is spring and it not needed.
Hi Steve, Sorry about the issue and thanks for the feedback. We have just followed-up with contact information to arrange for a return.
It worked well, but I had a frustrating time arranging to plug it in. The outlet is nearby, but has a lift-up lid that protects it when not in use. The huge box attached to the plug made it impossible to plug in, as the three prong plug is oriented badly for the space. I eventually got an extension cord meant to be used indoors for an air conditioner to link it to the outlet. All winter there was a huge tangle of cords and plugs exposed to the rain. I'm sure you can do better.