LAVA® Radiant Panels Support

This page provides publications, relevant articles, frequently asked questions, and videos for LAVA® Radiant Panels.

Publications and Manuals

Warranties

Videos

Product Line Videos

How to Target Different Rooms of the Home with Radiant Heating

Why and How to Install a WarmlyYours Radiant Panel

Articles

Lava Dimensions Lava is Buzzing When "ON" Lava Maximum Temperature Lava Mounting Locations LAVA or Ember Won't Heat Radiant Panel Sizing The basics of infrared heating

Frequently Asked Questions

Can a LAVA panel be mounted on the ceiling?

No, a LAVA radiant panel can't be mounted on the ceiling.

Can I mount LAVA unit in a recessed area in the wall?

We recommend a 3/4" edge joint/space perimeter around the glass for air circulation and easier installation. Furthermore, no flammable materials may be used around the LAVA. It's required by UL that the “On/Off” switch must be operable and visible. Please check with your local electrical code prior to installing your Lava panel for restrictions on placement.

How far from the panel will the heat substantially radiate and where should it be aimed?

Radiant heat travels through air, and typically heats up objects closer to the panel first and then the rest of the room later. Heat from the panel can be easily detected from about 3-4 feet. Ideally, the radiant panel should be aimed onto the area with more use, since that will be the surface that will warm up first.

What should I do if my LAVA panel is making a buzzing sound when on?

Verify that the mounting bolts are fully tightened on the rail. If not, tighten them until snug. If bolts are tight, look behind the LAVA and check to see if the rail is touching the rear of the enclosure. If it is—that is the cause of the sound. Solution: Take some felt, and attach it in between the rail and enclosure.

What should I do if my LAVA radiant panel won’t heat up?

Verify 120V power at the connection to the panel at the junction box at the rear of the panel. Verify the panel power switch is in the "ON" position (if equipped). LAVA internal temperature limiters may have actuated. Turn off the unit using the "Power" switch on the panel and wait 30-60 minutes for the unit to reset. Turn the unit back on and operate normally.

If you experience additional issues, please give us a call at 1-800-875-5285.

Where can my LAVA panel by mounted?

A LAVA panel cannot be installed in "wet locations" such as showers or saunas. The top, bottom, and sides of the unit must not be closer than 12 inches from any other object or surface in order to effectively radiate heat. The LAVA panels may not be placed behind doors. Please check with your local electrical code prior to installing your LAVA panel for restrictions on placement.