Customer Reviews
Great product. Worth the price
Easy to follow instructions. Splicing kit kept my wife extremely happy!
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Great Customer Service
Had issue with older thermostat. Bought a replacement, customer service was great to work thru that process.
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Must have this if you live in a snowy region
Works great! No more salt or shoveling!
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Jenn West is a Super Star Account Rep!
If I were hiring account reps right now, I'd be thinking about Jenn. She always puts the customer first and tries to think through their needs. Jenn introduced me to the cerasorb product as she listened to me describe my project and prompted me with questions regarding the situational aspects of the installation that helped me, as a homeowner and purchaser, and my installer to come up with a better solution.
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Bathroom floor heater
Easy to install and works great
Item Reviewed:Great Product - Warm Floor!
Ordered 90’ roll operating at 240 Volts. Sales support on ordering was great, they provided a layout that I could prep the electrical and sensors location for during construction. Product arrived on-time. Contacted support during install for help with ohm meter check. Installation was easy and I highly recommend the single roll with one (1) power connection to your thermostat. I installed another floor heating system that needed six (6) pads with cables all running to the T stat and it took a lot more time. My installation was as follows: 3/4” T&G subfloor, 2mm foam underlayment, Environ Flex Roll heating pad, Pergo portfolio wetprotect 10mm flooring. I did have to notch out the subfloor for the temperature sensors, I put in a spare, and the power lead in wire that runs about half way into the foil at the start. Another area I had to notch the subfloor was at the termination or end of the roll. The heating cable terminates in a connector that needs to be notched. If you buy the underlayment from WarmlyYours you will notch that instead of subfloor. Performance: installed fall of 2022. Christmas 2022 saw temperatures of -10 degrees F for three days straight with 35MPH wind. Room was comfortable all the time! The product works and provides even heat throughout the floor. It is great to lay on when it is freezing outside! The room we installed it in has windows on three sides so it really takes the brunt of the winter weather. Thank you WarmlyYours for a great product!
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Easy to use and install.
Easy to use and install.
Item Reviewed:Easy to install yourself.
Easy to install yourself.
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The flooring was super easy to install when we re-tiled our b
The flooring was super easy to install when we re-tiled our bathroom! Customer service gets a 10/10, and it’s a great value for the cost. Paying a contractor to do it would have easily doubled our expense.
Item Reviewed:Replacement Thermostat for bathroom floor
We all love our heated floor, even the cats, so when it began to trip off we were unsure how to troubleshoot. Originally installed around 15 years ago so concerned parts might no longer be available. Your staff helped us determine problem, identified suitable replacement and shipped out within a few days. All installed. We are very happy.
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great service
in the fall of 2022 i installed a WarmlyYours system in my living room and dining room and they sold the thermostat and powermodule. however I had previously installed a competitors product which did not come with a programmable thermostat. i ordered the same thermostats from WarmlyYours both for function as well as esthetics as it give to same look and funtionality for both the Kitchen floor as well as the Dining Room Living room.
Item Reviewed:Kerilyn Merritt ROCKS!
I’m not a big account but Kerilyn treats as if I am. IMO she is a huge asset to the company. All my business with them has been exemplary and will always use them for all my projects!
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Winter bomb cycle
The recent winter bomb cycle was the first real test of the de-icing protection. It withstood the actual cold temperature, the added windchill factor and the high winds. It worked and stayed attached through it all.
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Great service
We had a faulty part but with a call to the technical department a new part was arranged. It came and worked perfectly. Thanks for great friendlysuper service.
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Replaced older model and was flawless
Some of the best customer service that I have experienced in a while. My floor warming system was about 5 years old and quit working this year. I called the company and explained my issue. They first recommended that I perform an ohms test to determine if it was a floor pad issue at thermostat before sending me a replacement. After determining it was the thermostat, they recommended a newer unit and gave me a competitive price on the unit. During the installation process I called the technician to ensue that I was performing the installation correctly, even though it is straight forward. However, upon discussing with the technician, we determined that I had a 120 volt system and my original electrician, wired it 240 volt. It is amazing that the system did not burn out and is probably the reason that the thermostat burned out. I changed my breaker box circuit to 120 volt (actually had an electrician do it) and everything is working perfectly.
Item Reviewed:Great service, easy to install and program
Great service, easy to install and program
Item Reviewed:Extremely great service!
The products are top notch!
Item Reviewed:Extremely great service!
The products are top notch!
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Outstanding service
I delivered the heat mat drawings to the warehouse by mistake and your employee at that location went out of his way to help me get my order placed. My order was filled in record time and my customer was thrilled. Thank You!
Item Reviewed:Replacement purchase
WarmlyYours made it quite an easy purchase a replacement thermostat for our original installment. They practice what they preach. They really do make you feel part of their community. Our floor heating unit had expired after close too ten years of steady use. I was helped through the process in purchasing a compatible unit for replacement. The unit arrived within days and in great condition from the shipper. We had a licensed electrician seamlessly install the new unit. We did have to call into service for a calibration question. Our call was taken and figured out within minutes. The touch pad on the unit allowed us to be up and running quickly. Much easier upgrade use from the new unit. Do yourself a favor and definitely give this company your attention, if you're in need one of the products they offer. Sincerely, a satisfied customer.
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Great product and customer service
Customer service was outstanding in helping me find a replacement thermostat for my bathroom. They answered all questions and the delivery was fast. installing the product was easy and the results fantastic! Thank you
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