Customer Reviews
Front Door Steps clear of Snow without Shoveling or Salt
WarmlyYours was a great customer experience with very helpful sales staff in Pedro. I purchased the Melt Cable, small transformer and the new Wifi switch. A small and simple install designed for my new concrete steps and short pathway to the drive. Following the directions from WarmlyYours documentation I installed the system without issue. I am NOT a contractor but a handy home owner who understands electricity and wiring. In a nutshell, it works and I can't express the value of the simple Wifi switch. I created a Leviton account and tied the switch connectivity to IFTTT account (If This Then That) which has a weather service applet. This means when it snows the system automatically turns on without all the complicated sensors and can turn off once you go above a certain outside temperature or if it stops snowing . Whatever you want to establish as your parameters. For me not having to shovel steps is a godsend no more backaches leaning downwards on the steps. If you live in the Snowy areas of the world it's a must from my perspective . Thanks WarmlyYours Cheers Clive Hayes Happy Customer
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Good able the length I needed!
Like ordering exactly what I need!
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EXCELLENT
Was as easy as possible. Well serviced
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New controller
After 15+ years my first controller bit the dust. I contacted WYs and was very happy to get their help. They were A+ in service and I even got a reduced price on my new unit. Highly really recommended
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New Version Thermostat Easier
The new version thermostat is a lot easier to program than the old one, but I would have rated it 5 stars but can't get a Manuel for the new one.
Thank you for the kind review Arnold. The user guide comes in the box with your control. Here’s a user guide: https://www.warmlyyours.com/en-US/publications/OJ-TOUCH-UDG4-4999-USER-GUIDE-A.pdf and here’s a user manual - https://www.warmlyyours.com/en-US/publications/OJ-NSPIRE-TOUCH-INTERACTIVE-USER-MANUAL-A.pdf . I hope that helps! - Julia
Super Friendly Service
Tried a floor heater thermostat from China and couldn’t make it work. Called WarmlyYours and they were super helpful and nice. They even gave me a discount because I was replacing an older WarmlyYours unit.
Thank you for the great review Brain. I'm happy we could help you and glad to see that our team here at WarmlyYours was helpful. I also hope you like the design of our new Touch-screen thermostat and that is gives you many years of good service. - Julia B. (Owner)
Worked as it says it will
Easy install and thanks to the great engineers that put together the plan. Turn around was awesome.
Thank you for the review Jason! Speed is our middle name here at WarmlyYours. I hope your winter is snow-free! - Julia (owner)
JENN WEST DOES AN OUTSTANDING JOB FOR HER CUSTOMERS
JENN WEST DOES AN OUTSTANDING JOB FOR HER CUSTOMERS
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Would be great of we had a ditra made for this cable
Would be great of we had a ditra made for this cable
Item Reviewed:Would be great of we had a ditra made for this cable
Would be great of we had a ditra made for this cable
Item Reviewed:Would be great of we had a ditra made for this cable
Would be great of we had a ditra made for this cable
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Marvelous Upgrade!
Thank you WarmlyYours for your assistance in ordering and installing this newer thermostat. Excellence in customer service throughout the process!
Thank you Julia! I'm so happy you love our new floor heating thermostat! It's a great design. I'm also pass along your kudos to our customer service team. - Julia B (Owner)
Great Product and Great Service
Old controller died after several years of faithful service. Great diagnosis by WarmlyYours Technical folks. Offered us several options and + and - for each. Order processed that day. Setup was easy although distributor code wasn't obvious and recommend the sales people specifically mention it at time of sale. Once found, install done, and warm floors are BACK. Thanks, Doug Serpa
Item Reviewed:Warmly - Mine
I contacted WarmlyYours after finding the company’s name in the back of a handy-man book. Glad I did. From beginning to end, an absolute pleasure working with the company (especially Pauline Leprozo). Excellent service (and I mean excellent!!), a well constructed and thought out product, informative and visually appealing website, and helpful videos. And they provide custom floor mat lay-out design plans free of-charge - Who does that nowadays?! My WarmlyYours flexible floor-mat now rests embedded in thinset under tile. As a DIYer, I was a little nervous thinking the floor-mat would get nicked by my trowel or crushed by mistakenly walking on the wires during installation. Not the case. The mat is tough so much so that my worries about harming quickly went away. I walked all over the mat before I was done (Note: I highly recommend buying the circuit alarm to detect any problems during the install — just in case). Oh, and I’m a details guy and Warmly covered everything in the installation instructions. Top notch! Compare Warmly to others and you’ll realize these folks have their act together. Going with Warmly proved very reasonable for me $$ and cheaper than going with a Warmly competitor. Worth mentioning as that really reinforced the purchase experience for me. P.S. Get yourself a Warmly t-shirt while you’re at it. Good quality and comfy.
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Excellent Product
WarmlyYours and it's products will make your project go smoother with top quality results. With their excellent warranty, service after the sale is never a concern.
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Outstanding Customer Service
I recently had occasion to contact WarmlyYours regarding a damaged thermostat that was still under warranty. At every stage of resolving this issue I was extremely impressed with the quality of customer service I received. Each person I spoke with, and there were a few, impressed me with their knowledge, communication skills and helpfulness. The returns process was absolutely first rate; I was given clear options as to how to handle the exchange and was very pleased with how quickly my new thermostat arrived. I could not ask for any improvement in how the entire experience was handled. Top marks to WarmlyYours!
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Useful Gadget
useful gadget
Item Reviewed:Great Customer Service
Product arrive super fast with detailed instruction, and there are a lot of video on line as well. We call in to discuss some additional option and everyone was super helpfull. Great company!
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Great service
While we are still in the completion stage of our build and have not yet hooked up the thermostats, we are very pleased with the product, service and support from WarmlyYours. Troy was great during the selling stage; the installation instructions are clear and accurate; the flex mat was easy to install under floor tiles. We are looking forward activating the 3 bathroom floor heating systems. If the product works as well as anticipated we will be happy indeed. PS move in day is planned for end of November so systems should be operational soon. Thanks
I appreciate the positive review Mike! I'll also pass your kind words along to Troy. I hope your move-in was a success and that your floor heating is working well and that you are a happy WarmlyYours customer!! - Julia (Owner)
Good heat, just what is needed to be comfortable
Easy to install. It's more complex to install the box and wire of the control than the mat.
Thank you for the nice review of our radiant floor heating Vincent. As for the electrical part of the job, we do recommend that you work with a certified electrician. - Julia (Owner)
