Thermostats and Power Relays Reviews

Great replacement for my 15 yr old unit. New one is touch screen

Great replacement for my 15 yr old unit. New one is touch screen and much easier to program.

Response from WarmlyYours:

Oh wow! I'm so happy to hear our floor heating thermostat lasted so long! We've been in business now for a little over 20 years so you've been with us from almost the beginning! Thank you for your business. - Julia Billen (Owner)

Item Reviewed:
Walter J. | Greenville, SC
February 05, 2020

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Should be a good unit, new to me yet

liked everything about it other than internal calibration was needed to get it to program. Scott was very helpful, easy fix. I do think that a note should be included with a warning that if it will not program (ground fault error) to call tech services. It would have saved the client money in having to have an electrician return to fix a very simple thing. I suggest that you inform Julia about that.

Response from WarmlyYours:

Great feedback and I did relay to Scott your kind words. We will be adding a note to our shipping packaging providing our contact information so the end user can contact us directly, if they are having any trouble during the thermostat setup process. Your feedback makes us stronger - keep it coming!

Item Reviewed:
Ted P. | Covington, OH
January 31, 2020

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Great touchscreen

Easy to use. Works a described.

Response from WarmlyYours:

Thank you for the 5-star rating on our touch screen floor heating thermostat! We appreciate the stellar rating and that it's ease of use played a role in the rating. - Julia B. (Owner)

Item Reviewed:
Encore I. | Richmond Hill, ON
January 12, 2020

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Brown & Son Solutions-Thermostat. Non Programmable, Class A GFCI, w/Floor Sensor UTN4-4999 Ntrust

Thank you very much for your thermostat. As electrical contractors we at Brown & Son Solutions appreciate good working efficient devices. We would love to be apart of any proprietary training your company offers. Thank you.

Response from WarmlyYours:

Thank you for the 5-star rating! I'll have my training manager reach out to you to schedule training on all our radiant heating products. Welcome to the WarmlyYour Radiant family. - Julia B (Owner)

Item Reviewed:
Brown L. | Roselle, NJ
January 03, 2020

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Works Perfectly!

This thermostat works perfectly and is exactly what I needed. Customer support is fantastic and the reason I didn't even look at another source. They deserve the business because they go the extra mile!

Item Reviewed:
Linda P. | Orange, VA
December 16, 2019

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Great Customer Service

This Thermostat provide great information on usage, and options from setting floor temperature to our schedule. No more waiting for the floor to warm up!

Item Reviewed:
Jo A. | Stanwood, MI
December 14, 2019

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love the heated floor!

Easy to use, easy to hook up!

Item Reviewed:
Improvements I. | Overland Park, KS
December 09, 2019

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EXCELLENT

Was as easy as possible. Well serviced

Item Reviewed:
D S. | Minneapolis, MN
December 08, 2019

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New controller

After 15+ years my first controller bit the dust. I contacted WYs and was very happy to get their help. They were A+ in service and I even got a reduced price on my new unit. Highly really recommended

Item Reviewed:
David F. | Watsonville, CA
December 05, 2019

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New Version Thermostat Easier

The new version thermostat is a lot easier to program than the old one, but I would have rated it 5 stars but can't get a Manuel for the new one.

Response from WarmlyYours:

Thank you for the kind review Arnold. The user guide comes in the box with your control. Here’s a user guide: https://www.warmlyyours.com/en-US/publications/OJ-TOUCH-UDG4-4999-USER-GUIDE-A.pdf and here’s a user manual - https://www.warmlyyours.com/en-US/publications/OJ-NSPIRE-TOUCH-INTERACTIVE-USER-MANUAL-A.pdf . I hope that helps! - Julia

Item Reviewed:
Arnold L. | Greeley, CO
December 01, 2019

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Super Friendly Service

Tried a floor heater thermostat from China and couldn’t make it work. Called WarmlyYours and they were super helpful and nice. They even gave me a discount because I was replacing an older WarmlyYours unit.

Response from WarmlyYours:

Thank you for the great review Brain. I'm happy we could help you and glad to see that our team here at WarmlyYours was helpful. I also hope you like the design of our new Touch-screen thermostat and that is gives you many years of good service. - Julia B. (Owner)

Item Reviewed:
Brian R. | Castle Rock, CO
December 01, 2019

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Marvelous Upgrade!

Thank you WarmlyYours for your assistance in ordering and installing this newer thermostat. Excellence in customer service throughout the process!

Response from WarmlyYours:

Thank you Julia! I'm so happy you love our new floor heating thermostat! It's a great design. I'm also pass along your kudos to our customer service team. - Julia B (Owner)

Item Reviewed:
Julia M. | Eugene, OR
November 05, 2019

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Great Product and Great Service

Old controller died after several years of faithful service. Great diagnosis by WarmlyYours Technical folks. Offered us several options and + and - for each. Order processed that day. Setup was easy although distributor code wasn't obvious and recommend the sales people specifically mention it at time of sale. Once found, install done, and warm floors are BACK. Thanks, Doug Serpa

Item Reviewed:
Doug S. | Pleasant Hill, CA
October 28, 2019

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Excellent Product

WarmlyYours and it's products will make your project go smoother with top quality results. With their excellent warranty, service after the sale is never a concern.

Item Reviewed:
Blaizes S. | Kendallville, IN
October 25, 2019

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Outstanding Customer Service

I recently had occasion to contact WarmlyYours regarding a damaged thermostat that was still under warranty. At every stage of resolving this issue I was extremely impressed with the quality of customer service I received. Each person I spoke with, and there were a few, impressed me with their knowledge, communication skills and helpfulness. The returns process was absolutely first rate; I was given clear options as to how to handle the exchange and was very pleased with how quickly my new thermostat arrived. I could not ask for any improvement in how the entire experience was handled. Top marks to WarmlyYours!

Item Reviewed:
M. J. | Chelsea, QC
October 15, 2019

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Did not install yet but looks good

Did not install yet but looks good.

Item Reviewed:
Gianni Z. | Nyack, NY
October 14, 2019

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Great service

While we are still in the completion stage of our build and have not yet hooked up the thermostats, we are very pleased with the product, service and support from WarmlyYours. Troy was great during the selling stage; the installation instructions are clear and accurate; the flex mat was easy to install under floor tiles. We are looking forward activating the 3 bathroom floor heating systems. If the product works as well as anticipated we will be happy indeed. PS move in day is planned for end of November so systems should be operational soon. Thanks

Response from WarmlyYours:

I appreciate the positive review Mike! I'll also pass your kind words along to Troy. I hope your move-in was a success and that your floor heating is working well and that you are a happy WarmlyYours customer!! - Julia (Owner)

Item Reviewed:
Mike A. | Fanny Bay, BC
October 14, 2019

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Info show on the thermostat is clear.

Works well and not to complex to program.

Item Reviewed:
Vincent B. | Quebec, QC
October 04, 2019

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Perfect as always

Perfect as always

Item Reviewed:
Abel S. | Princeton, NJ
August 20, 2019

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Pleased

Troy and the team at WarmlyYours made the selection, ordering and installation easy!

Item Reviewed:
Curt B. | Springfield, NJ
August 16, 2019

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Easy to wire, easy to program.

Easy to wire, easy to program.

Item Reviewed:
Gabor S. | Niagara Falls, ON
July 04, 2019

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Excellent Service

Very efficient and reliable!

Item Reviewed:
Jose Q. | San Jose, CA
June 11, 2019

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Visually appealing and has everything you need

Visually appealing and has everything you need to control heating and the timing of the heat to save energy.

Item Reviewed:
Kelly M. | Port Alberni, BC
May 04, 2019

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Warm again!!

Our old thermostat breathed its last and left us in cold stone misery. A quick plea to WarmlyYours and, voila!, the stones are happy ergo we are happy. It took the skills of our favorite electrician to install our new thermostat since my understanding of such things is near non-existent. The result, all is well in the kingdom once again!

Item Reviewed:
Terry R. | Pasadena, CA
April 22, 2019

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