Infinity Reviews
Great product and service!
Customer service was very helpful in getting me the right replacement warmer for our bathroom.
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VERY SATISFIED
This was one of the best experiences that I have ever had with the sales; technical support and overall customer service. The initial and second units received were unsatisfactory; however, the WarmlyYours representative continued to assist until the proper unit was found which gave the performance that was initially sought. This is customer service of the highest degree.
Item Reviewed:This is # 3 Towel Warmer
This one is yet to be installed in a renovated bathroom, however, the other two are fine. Our only issue is that if the time “in” is not cycled the warmer can sear the towel, ie. it gets too hot for too long. But we obviously like the warmer given that we cycle the on-off time properly.
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We are pleased with our purchase from Warmly Yours.
We are pleased with our purchase from WarmlyYours.
Item Reviewed:Happy and Warm
I love, love, love my towel warmer. It adds a big of extra warmth when I get out of the shower and wrapping myself in a warm towel feels wonderful. I'm so very happy with my towel warmer and will always have one. Purchasing from WarmlyYours was easy and the and the staff helpful. I got my warmer in a few days from the time I place the order and I'm very pleased!
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Great purchase, my second one from Warmly Yours
This is the second purchase from WarmlyYours - different home. The first purchase was a hard wired one. The problem was that the timer display stopped working and I did not want to buy and install another one. This one is a plug in. I attached it to a 24 hour timer and I am happy. The first one is about ten years old and working great except for the timer. I just keep it on 24/7.
Item Reviewed:Product was delivered as promised and performs perfectly.
Very helpful in ensuring the replacement towel rack fit the old mounting fixtures. Some modification required as direct wire unit not available only plug in cord. Pricing discount for replacement very generous.
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Warm bath towels are a game changer
When I recommend towel warmers to friends and family, I warn them that once you've had a warm towel out of the shower, there's no going back. I was without mine for a few weeks and it seemed like ordinary towels were now unusually cold and used towels never seemed to dry. I actually drove to the WarmlyYours warehouse to get my new towel warmer faster (and also to save shipping and see if they had an old model in stock that matched my previous towel warmer.) They were extremely helpful and friendly - even going so far as to pull the replacement out of the box and test it in front of me. The same goes for the customer support I've received all along from them. It is five star. Which is why I insisted on a WarmlyYours replacement when my old towel warmer gave out. (Likely caused by the my original installer using the wrong type switch. My only complaint being that I wish I could control the temperature of the towel bar beyond on or off. It does seem to burn my towels and eventually wear them out, I've attached several pictures, but a warm towel is worth the cost of buying new towels each year.) In summary, warm bath towels are a game changer, and with WarmlyYours you get quality American customer support.
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Top Quality & Workmanship
Absolutely the best towel warmer we’ve ever owned! The quality, material of construction & workmanship is first class and it looks & functions perfectly.
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This towel bar, service and delivery was awesome, thank you
This towel bar, service and delivery was awesome, thank you
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Excellent
Moving to a new home and leaving behind my towel warmer was a challenge and I couldn't wait to get one for this house. Chose your company and don't regret my choice. Fast efficient service, a follow up call (almost unheard of these days) and an excellent product. Will certainly use you again if I need to and have no hesitation in recommending you to others.
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GREAT in every way!!
Better than a 10! The customer service, floor plan layout, and instantly warm floor are all outstanding! Laurie was incredibly helpful, professional and courteous, had the floor plan layout reworked, and was always available. Highly recommend their floor heating product and give their customer service an A++
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Wonderful product!
This is a beautiful product and I highly recommend the towel warmer and WarmlyYours as a company. Great to deal with!
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Perfect Fit
We had a specific space in the master bath for this unit and it fit like a dream. We bought the timer and it stays nice and warm for the time we need and then shuts off automatically.
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Towel Warmer Infinity Plug-in, TW-F10BS-PL
We had to return the first warmer we bought due to some manufacture defect. The process was easy and convenient. The communication all way through was managed very professionally. Special thanks to the account Manager Pauline Leprozo.
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Came on time, no complaints from customer
Came on time, no complaints from customer
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So Far so Good
Ordered two towel warmers for our renovation project and they arrived on time in perfect condition - i'll be happy to update this review with more details once they are installed and we have tried them out!
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Five star product and company
After a few weeks, I can't imagine being without it! As a suggestion, having a hollow wall fastening option would be nice.
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Love this!
My girlfriend didn’t understand why I wanted this when we did our bathroom over - “What’s wrong with the towels as they are???” ...now after a few months she’s hanging her towel, bathrobe and unmentionables on it. She’s a much happier person in the mornings when she puts on warm underwear and that’s the reason I bought it.
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Love it, works so well!
After lots of looking, landed on this one and it's perfect. Looks great, easy to mount (mostly) and works very well. some tips: - watch hanging it so you're near the outlet but watch for the studs - when you get it, go to the web site for instructions - I HIGHLY recommend the wifi enabled one so you can easily set timers
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We love our towel warmer!
We love our new towel warmer! It is wonderful to have toasty warm towels after the shower, and it is great to not have damp towels lingering. I would recommend this to anyone.
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in the middle of Renovation
All that we purchased look great but we have not installed it yet
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Underwhelmed by the Warmly Yours Towel Warmer
My husband convinced me to put a towel warmer in our master bath, thinking that our towels would be nice and warm when we left the shower. However, the towels barely get room temp. The warmer itself gets warm but the towels barely change temp. We have even set it on the timer. Would not recommend this product.
“\We are sorry to hear that the towels don't warm to the level you would like. Ensure that unit is energized for more than 30 min to achieve a desired effect. In addition to the steps you tried, try folding the towel over or unfold it to experiment, also try a thicker towel (it traps more heat, resulting in higher surface temperatures), a different fabric (cotton vs. blends), leave the towel warmer on longer before the shower (thicker towel plus longer heating time), or place a second towel on the warmer to trap more heat. Also towel cools off too fast after it's taken off of the rail.”
Nice way to start the day!
I had a WarmlyYours towel warmer in my previous home, and it performed extremely well. When I purchased my new home, I ordered two - one for my bathroom, along with one for my guest bathroom. Both are working great. Dealing with the WarmlyYours team was a pleasure - would definitely recommend their products and company.
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