Towel Warmer Reviews
Professionally Received
My order was professionally received and the towel warmer arrived within four days. It works wonderfully and we enjoy warm towels every morning.
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good product
Customer service with this company is the best. Products are also good. Bought the count down timer for my heated rail and it works well. Easy to install.
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Best luxury purchase ever
I love this product, so glad I went for this. Nothing like a cozy warm towel after a relaxing shower.
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This towel bar, service and delivery was awesome, thank you
This towel bar, service and delivery was awesome, thank you
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Lyn was awesome to work with!!
Lyn was awesome to work with!!
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Excellent
Moving to a new home and leaving behind my towel warmer was a challenge and I couldn't wait to get one for this house. Chose your company and don't regret my choice. Fast efficient service, a follow up call (almost unheard of these days) and an excellent product. Will certainly use you again if I need to and have no hesitation in recommending you to others.
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Stylish
Very neat and stylish towel warmer. Easy to operate. Excellent product
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GREAT in every way!!
Better than a 10! The customer service, floor plan layout, and instantly warm floor are all outstanding! Laurie was incredibly helpful, professional and courteous, had the floor plan layout reworked, and was always available. Highly recommend their floor heating product and give their customer service an A++
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Nice towel warmer!
It takes a while to get warm; turn it on or program it to begin heating well before your shower. Customer Service is outstanding!!
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Excellent Customer Service
I installed a towel warmer during a home renovation in 2015 and it was perfect. It worked as advertised but over the years the mounting brackets started to rust. I contacted WarmlyYours and the company replaced the brackets free of charge. Thank you WarmlyYours!!
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SERVICE with a smile!
The staff at WarmlyYours was incredibly helpful, and guided me thru the entire process of finding the part I was in need of. They were so caring and friendly! Everyone has reached out to me several times to make sure I am satisfied with the replacement part as well as the heating unit the part was installed in. I cannot say enough good things about this company, its service and its staff.
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Warmer Switch
The staff was awesome... helped me to not only find the correct part, but also guided me thru the install of this part. Great company, great service. Will shop with WarmlyYours again!
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Towel Warmer
I recently installed a towel warmer I purchased from WarmlyYours. We love it! It heats up very quickly and looks very modern. It was easy to install. I would not hesitate to purchase another product from this company.
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Nice, but…
I needed something for limited space behind a door in a bathroom prone to mold and clammy towels. This definitely takes care of those issues. As mentioned in the 2010 review, the switch needs improving. I have only one outlet, so the towel warmer was installed upside-down (as compared to the website photos)—that puts the switch within easy reach (it would have been very frustrating to have the unpredictable switch down near the floor). Also, the cord on my unit is very tightly coiled (see my photo). The instructions say to unplug the unit when not in use—the coiled cord makes that awkward. But I am happy to have a dry towel and a towel warmer that takes up very little space and swivels out of the way.
Thanks for your feedback. We are always looking for ways to improve our product offerings and we will share your input concerning the switch with our Product Design Team. We are taking your suggestion, and editing our Installation Manual for this product to eliminate the mention of unplugging the unit when not in use. We really appreciate you taking the time to contact us and if you have any other great ideas, our ears are open!
Such nice people
I needed a switch for my towel bar. The lady who helped me was so nice and she overnighted the switch to me and I got it in 48 hours. Great customer service and compassionate people.
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Wonderful product!
This is a beautiful product and I highly recommend the towel warmer and WarmlyYours as a company. Great to deal with!
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Perfect Fit
We had a specific space in the master bath for this unit and it fit like a dream. We bought the timer and it stays nice and warm for the time we need and then shuts off automatically.
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Towel Warmer Infinity Plug-in, TW-F10BS-PL
We had to return the first warmer we bought due to some manufacture defect. The process was easy and convenient. The communication all way through was managed very professionally. Special thanks to the account Manager Pauline Leprozo.
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Perfect
Our towel rack fell off the wall. My wife wanted a heated one. These had better reviews than others. It arrived quickly, my electrician had it installed in an hour and modified the light switch to turn it on and off. Works well and we are very pleased.
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Came on time, no complaints from customer
Came on time, no complaints from customer
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Outstanding.
Troy went out of his way to help throughout the process. The towel warmer is exactly what we hoped it would be, style and function.
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Easy ordering process, Quick delivery, Good IP rating
The towel warmer seems to be well made. We had originally ordered a Metropolitan and only found out later that it had a low IP rating which made it unsafe to mount in the only space we had. It would also be useful to provide a template to ensure that mounting hardware is installed correctly.
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So Far so Good
Ordered two towel warmers for our renovation project and they arrived on time in perfect condition - i'll be happy to update this review with more details once they are installed and we have tried them out!
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Five star product and company
After a few weeks, I can't imagine being without it! As a suggestion, having a hollow wall fastening option would be nice.
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