Ember radiant panels 5f0ab7

Ember Radiant Panels Support

This page provides publications, relevant articles, frequently asked questions, and videos for Ember Radiant Panels.

Publications and Manuals



Videos



Articles



Frequently Asked Questions


How far from the panel will the heat substantially radiate and where should it be aimed?

Radiant heat travels through air, and typically heats up objects closer to the panel first and then the rest of the room later. Heat from the panel can be easily detected from about 3-4 feet. Ideally, the radiant panel should be aimed onto the area with more use, since that will be the surface that will warm up first.


How hot is the unit when in use?

The heater is very hot during use (depending on model, up to 125° C or 257ºF).


How quickly does the unit heat up?

The startup heating time is approximately 5 to 10 minutes. However, your room will not feel warmer immediately because the cold objects in the room (furniture, walls, ceilings, floors, etc.) need to warm up first. Once these surfaces are heated, the warmth will spread throughout the room.


What should I do if my Ember radiant panel won’t heat up?

Verify 120V power at the connection of the panel to the circuit at the junction box in the wall, or at the outlet for plug-in models. Each Ember heater has a built-in safety switch that turns off the heating element automatically if it overheats. By unplugging the unit and waiting for about 10 to 15 minutes, the safety switch will reset automatically and the unit will be operational again.

If you experience additional issues, please give us a call at 1-800-875-5285.




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