Customer Reviews
Great Price and Product
I purchased the Infinity towel warmer while it was on sale for 50%, what a super deal! Don't let the discount fool you, this is a high quality towel warmer made of all metal parts. Warms up very quick and has plenty of cross bars to warm and dry your towel or warm up a sweatshirt on a cold day. My home power meter shows it uses around 150 watts, which is reasonable for the warmth it puts out. I put ours on an overnight timer to save money since it only needs to run 8 hours or less to dry a damp towel. It was very easy to install with sturdy wall anchors and fasteners. Everything you need comes in the kit so no running to the hardware store. If I had one criticism it's difficult to install the set screws with the small allen wrench because of how close they are to the wall. With the wrench being an L shape it keeps hitting the wall as you screw it in. With a little bit a patience and time it worked out but a straight little hex screwdriver would be better.If you are looking for a great quality warmer at a super price, you can't pass this by.
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Great product - warmly yours !
I worked with WarmlyYours to address a problem with the heating of my tile floor. The entire process was easy and straight forward. Our outcome was excellent our floor is heating again!
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Makes me feel like a toasted sandwich
Our recent renovation of a chilly bathroom included adding floor heating coils and several ceiling heat panels. They are on separate wifi-enabled thermostats, timed to be on when we occupy the master bathroom, and controllable from anywhere. Between the warm feel underfoot and the radiance from above, this is a wonderful spa-like improvement.
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Floor Heater Thermostat
I have had this floor heater for years and love it! Recently the thermostat went blank and I notified warmlyyours.com, sent them a picture of the device and received the new unit really fast. Great knowledgeable personnel and service all the way around.
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Floor Heater Thermostat
I have had this floor heater for years and love it! Recently the thermostat went blank and I notified warmlyyours.com, sent them a picture of the device and received the new unit really fast. Great knowledgeable personnel and service all the way around.
Item Reviewed:Main heat source for small bathroom
I needed an easy heat source for a small bathroom, and chose in-floor heating from WarmlyYours. I have no experience with in floor heat, so I was very happy with the customer service I received, they were quick to answer my questions and I felt very 'looked after' with my purchase. I'm happy with my purchase, and it has been working great!
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excellent
great support, product is fantastic, love the fact that I can control it from anywhere on the planet!
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Excellent buy
We bought this unit to replace an old towel warmer that had worn out over time. We got it with the timer switch and had it installed in our home by a professional electrician. The towel warmer works very well and heats up our towels from 7:00am, turning off at 11:00am, and has a variety of different times that you can set it for, as well as a handy override for when you want to warm your towels at a different time.
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True Customer Service
We purchased WarmlyYours radiant floor heating mat through a local tile store 13 years ago. The thermostat stopped working so we thought the floor heating mat also stopped working. I contacted WarmlyYours and decided to order a new thermostat hoping that was the problem with floor heating mat. We ordered the touch screen thermostat and had an electrician come to test the old thermostat and check the electrical connection to the floor heating mat. Turns out the problem was the thermostat. He installed the new touchscreen thermostat and waited to see if the floor heating mat started heating again and it did. I worked with two individuals at WarmlyYours, Hamid and another (unfortunately I don’t recall her name) individual. Hamid followed up to make sure everything was working properly before closing the customer support ticket assigned to my inquiry. It was great customer service and we had warm floors again during while the outside temperatures were in the teens.
Item Reviewed:Replaced our Thermostat
We recently had to replace the thermostat for our WarmlyYours sunroom floor. The heated floor was installed in 2012 and this is the first problem we have had. We were pretty sure it was the thermostat when the floor went cold and after a visit from our electrician, he confirmed it was the GFI in the thermostat. The replacement thermostat arrived quickly and we had the old thermostat replaced. We are so happy to have our heated floor back in operation and so thankful for WarmlyYours! We have never been sorry for having heated floors installed in our sunroom and remodeled bathroom. It's the BEST!! We can't thank you enough!
Item Reviewed:Replaced our Thermostat
We recently had to replace the thermostat for our WarmlyYours sunroom floor. The heated floor was installed in 2012 and this is the first problem we have had. We were pretty sure it was the thermostat when the floor went cold and after a visit from our electrician, he confirmed it was the GFI in the thermostat. The replacement thermostat arrived quickly and we had the old thermostat replaced. We are so happy to have our heated floor back in operation and so thankful for WarmlyYours! We have never been sorry for having heated floors installed in our sunroom and remodeled bathroom. It's the BEST!! We can't thank you enough!
Item Reviewed:Great Service and Great Product!
Order arrived very quickly and worked as expected. Sales rep was very helpful and friendly.
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Service
The tech was very helpful with walking me thru the installation.
Item Reviewed:Great system
Easy to install, love the new thermostat. Works really well
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Sidewalk Heat
Awesome product! Zero accumulation on our front ramp! Dry 2 hours after the snow stopped!
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Materials that I received were good and on time and in the en
Materials that I received were good and on time and in the end it worked.
Item Reviewed:everyone at WarmlyYours is helpful and efficient and a great
everyone at WarmlyYours is helpful and efficient and a great product too!
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head-up there good
The parts were all sent, and their tech support was outstanding. They are patientand care about there products/
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Roof & Gutter Did the Trick
The system cane out just like I expected. It took some tweaking to get there, but overall I am pleased with the final design and more importantly, the good results.
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great help
they worked fast with submittals and plans good customer service
Item Reviewed:We had the pleasure of working with Warmly Yours for the firs
We had the pleasure of working with WarmlyYours for the first time, and it was a fantastic experience. Pauline, our sales representative, was incredibly helpful and always available to answer our questions and guide us toward the best product for our needs. She introduced us to their new TempZone Floor Heating Ruler Cable, which was a great choice. The engineering team’s plans were clear and easy to follow, and the product itself was simple to work with. Since WarmlyYours is local to our project, picking up the materials at their warehouse was a smooth and convenient process, with Fred providing excellent service and being thorough in every step. The entire team at WarmlyYours is wonderful, and we’re looking forward to using them again on our next project!
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Top notch service
Upon realizing my floors were no longer warm and considering the prospect of tearing all my floors up or selling my house, I was able to call the Customer support line at 8am and Was connected with Anatoliy Isayenko. He walked me through how we troubleshoot the matter when the floors no longer heat up. He kept me cool in an anxious situation. Once the troubleshooting was completed, he was able to coordinate an email to purchase a new thermostat. Buying a new device was absolutely a bummer given that the one that was installed was only about 5 yrs old, but buying the thermostat rather than rip up my floors was satisfactory. In a couple of days, the New thermostat arrived and I was able to install. The floors work perfectly as they should and I am very pleased with the outcome.
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Easy to install
My contractor was happy with the ease of the installation. We have just started using them with the colder weather, feels great but our mistake is to put under vinyl floors even though they are good for heated floors. The heating sensation is far from the one from under ceramic. Takes nothing away from this product.
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