Customer Reviews
Warm Floor
Ordering and receiving was a pleasure! Troy and the team ensure the process is effortless, and they provide the information to ensure the fit is spot on prior to shipping.
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Works great
Easy to install, works great. Nice coming down to a warm floor on those cold mornings to let the dogs out.
Item Reviewed:Great product and service
This is the second time we’ve purchased WarmlyYours system for a bathroom reno. As with our first experience, the service was outstanding and the product is performing beautifully.
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Easy system
The floor and shower bench system were easy to install and worked flawlessly.
Item Reviewed:Bathroom heater
I have been using this product for about 8 years good service fast response and delivery
Item Reviewed:The process was smooth and fast. Even though it was standard
The process was smooth and fast. Even though it was standard shipping, the items were delivered to the site in 3 days.
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Excellent customer service
Every item in multiple orders was received promptly.
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We love the heated floor! This one was just installed and we
We love the heated floor! This one was just installed and we were only able to use a few mornings before it became warm. We are looking forward to using this again in the fall.
Item Reviewed:Fastest Delivery Ever
Received the product the next day. Great service!
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Very Happy
My client is very pleased with the results of this product. The contractor even referred another of his clients to see me for a quote.
Item Reviewed:Excellent company to work with.
Purchased a snow melting mat that was installed in concrete. Haven't had any snow yet to try it out but it should definitely help in the winter. Laurie at WarmlyYours was excellent to work with and responded very quickly to my questions. Thanks so much!
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simple and straightforward
I replaced my programmable thermostat with with unit that is merely on/off. Where I live, the radiant floor heater is not used that often. It performs as expected.
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simple and straightforward
I purchased this unit because it did not require programming. It functions to merely turn on/off. I don't use the radiant floor heater that often. It performs as expected.
Item Reviewed:Great customer service
We bought and installed a heated floor system for our main bath, installation was easy with great instructions, our thermostat stopped working about 14 months later, customer support was great, they quickly sent a replacement, all is working great again!
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Bought the Warmly Yours 4 hour timer to replace the original
Bought the WarmlyYours 4 hour timer to replace the original timer that came with the towel warmer... The original timer was so hard to use, and extremely hard to read with small buttons, etc. The WarmlyYours 4 hour timer works great, is easy to use and read, and was an simple installation - We love it!!!
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Awaiting installation
We have WarmlyYours in our guesthouse and are very happy. We anticipate installation in 4 to 6 weeks.
Item Reviewed:Infinity Towel Warmer 10 bar
Towel warmer and programmable timer have been working flawlessly since install. Contractor really liked the easy to follow instructions and took less than an hour to install, as receptacles were ready when the product arrived. Customer service agent Jennifer is one of the best retail service personnel i have seen in recent times anywhere. She expedited the shipment and honored the price match (another web retailer) i requested. And followed upon the install and feedback. With this experience with them, will certainly consider them for future purchases and recommend them.
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Great Product and Great People
My first heated floor installation, thus endless questions and concerns. Sales and support staff were terrific in patiently answering my technical concerns and providing multiple different design layouts until I was finally ready to proceed. My tile installer was surprised by the wire, which was significantly more robust than the flimsy wire provided by other companies he had used. The WarmlyYours wire required much less wire to get the same heat output.
Item Reviewed:Jenn has provided one of the best customer support experience
Jenn has provided one of the best customer support experiences we have ever had, every time we deal with her.
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It works perfecty!
First time my bathroom floor heat has worked since I moved in 16 years ago!
Item Reviewed:Outstanding!!
Paulina and everyone else I talked to was above and beyond professional and always had answers for me!
Item Reviewed:Jennifer was great to work with!
Great product and support!
Item Reviewed:A Company That Makes Customer Service a Priority
Everything about my transaction with WarmlyYours was a unique surprise. No other company I have EVER dealt with recognizes and appreciates the value of good customer service. It is difficult to exceed my expectations when it comes to a purchase transaction; they did it with excellence.
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