I'm couldn't be more pleased. From the very first email to the end product, customer service is top rate. Installation was a breeze.
Item Reviewed:warm floor went in on May 1st and went smoothly. The inspection passed--- seems to be working well. Thanks for the follow up.
Item Reviewed:Troy was a great contact for getting my order sorted. Easy install. Love the product.
Item Reviewed:As a remodeling contractor, we’ve been using WarmlyYours for years. The sales and specification process is smooth and fast, installation is a snap and it’s reassuring to know that the support team is there should you need it.
Item Reviewed:I had to purchase a replacement for my floor thermostat. I went online, placed and paid for my order. Simple. The next day, I received a call from a WarmlyYours representative stating that she noticed that I was already in their system. She said that since this was a replacement part, I was entitled to a 50% discount. How many companies would be that thoughtful? What an example of this company's character and the way they value their customers.
Item Reviewed:Pedro was a great help - design turn around was quick and very detailed. Thank you.
Item Reviewed:Great service and product! Pleasure working with Chad!
Thank you Jeff! I'll let Chad know of your praise - he lives for that stuff as do I. Julia Billen (Owner)
Mary is extremely knowledgeable & helpful with selecting the correct product. Purchase transaction was as smooth as possible.
Item Reviewed:We love our WarmlyYours radiant heat systems that we have installed in all our bathrooms, kitchen, dining room and foyer! The programmable thermostats and wonderful radiant, warm floors keep our house cozy all winter and save us on our heating bills too!
Item Reviewed:Overall great experience. This is my third WarmlyYours installation (just a homeowner, not a pro) and the only blip was an apparently random change in the location of the controller made during a design change. Troy sent a correction immediately after I contacted him and everything went together fine. Haven't turned it on yet (still need to grout tiles) but I can tell from experience we're going to love it.
Item Reviewed:Loving our heated bathroom floor again now that we have a new thermostat. Thank you Lyn Davis for all of your help figuring out what we needed to get the heat working again.
Item Reviewed:This is the second purchase of in-floor heating from WarmlyYours we've made over the last four years and we are extremely pleased with the results. We live in a cold climate but like to keep warm. And thanks to this heating system, we do! Customer service has also been outstanding. Thank you!
Item Reviewed:As normal, Pedro and staff we're A+ to work with. I'm very appreciative of their attentive service...
Item Reviewed:As a professional I'm buying many times from this company, never disappointed. The product, pricing and customer service is amazing.
Item Reviewed:Amazing product. And great customer service
Item Reviewed:I have purchased and installed many of theses in-floor heating rolls and they are great!
Item Reviewed:Jeniffer and the team at WarmlyYours have always exceeded our expectations delivery a reliable, easy to install product. Their knowledge of the product, custom designing/engineering of the needed items and quick turn around are unparalleled in their excellence!
Item Reviewed:Decent thermostat, easy installation. Shipment was quick and efficient.
Item Reviewed:Thanks Jenn and team. your due diligence in providing the detailed layout was instrumental in providing a great result. Floor is nice and warm.
Item Reviewed:I reached out to WarmlYours for advice on installing radiant floor heat in our new master bathroom. I sent them a picture of a sketch of my bathroom and they quickly sent back a layout and a quote. As a diy home owner, I was on the phone with them to discuss any questions I had during the install. They were always available. Now that it’s November in Oregon we are enjoying the warm tile floor in the bathroom. The people at WarmlYours were great to work with throughout the entire process.
Item Reviewed:Good customer service
Item Reviewed:Two minor issues: 1 -- The screwdriver that comes with the squealer is flat, the screws are Phillips. 2-- The layout of the cable was off by 20 feet. not a big issue as I was able to cover the entire area after back laying the cable.
Dear Lloyd, Thank you for your review. The screws used in the Circuit Check are a combination phillips and flat head screw. The flat head actually gets a better grip of the screw. Because of the design of the terminal assembly, the flat head screwdriver will not slip off the screw head. That's why the flathead screwdriver is supplied. The cable layout is designed by our design team in Computer-Aided Software, most of the time the discrepancies in cable layout are caused by slightly incorrect measurements provided to us, which subsequently will cause the amount of given cable to be too short/too long for the area.
I installed the heated mats. They are amazing. I live in Breckenridge and use these mats to heat the house with my fireplace. This is the only 2 heat sources and they keep the rooms very hot with radiant heat and the electric bill is much better than the old baseboard heaters we had. I highly recommend this product.
Item Reviewed:I would first like to say that dealing with Lyn Davis the customer service rep was outstanding. Not only did Lyn look after my request, I made some adjustments throughout and Lyn most graciously adjusted my requirements always with pleasant understanding. This is not the first time I have used this product, as the results the first time was as great as this past one. Great product with outstanding customer support results!
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