Installation and Repair Parts
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Customer Questions & Answers
Installation and Repair Parts has 21 Questions and Answers.
How do I work with my electrician to install WarmlyYours electric floor heating?
While WarmlyYours electric radiant floor heating systems are typically installed by your floor covering contractor, a licensed electrician is recommended for the final thermostat hook-up. With every quote, we provide an Installation Plan layout, together with an electrical plan that has all the info required for the electrician.
How can I determine what I need for my floor heating project and how can I find out what my floor heating system will cost?
You can use the Instant Quote Tool, which gives you many options for your floor heating coverage. Use this interactive tool to design your room online and receive an instant quotation with product recommendations, rough-in and installation kits, cost of your control, etc. Planning your floor heating project is made easy when using our Instant Quote Tool.
Send us your floor plan or fax it to (800) 408-1100 and we will send you a quote, product recommendation and a free custom installation plan for your project.
What type of flooring can I install along with an electric floor heating system?
WarmlyYours’ TempZone™ product is most commonly installed under tile, stone, and marble flooring, but can also be installed under many other popular floor covering options such as hardwood, vinyl and linoleum. We also have our Environ system, which is an electric floor heating product as well and is specially designed for installation under carpet (in the U.S. only), laminate and floating wood. WarmlyYours can accommodate any flooring type with either of the electric radiant floor heating products that we offer. If your flooring type isn't listed here, just give us a call at (800) 875-5285 and we will be happy to discuss it with you.
If I have extra cold lead wire, can I trim off what I don't need for my installation?
Yes. Unlike the heating cable for electric floor heating, the cold lead wires can be trimmed.
How do I know if I am installing my electric floor heating system properly?
Please keep in mind that you must check your electric floor heating system with a digital ohmmeter in conjunction with a Circuit Check™. Take an initial reading as soon as you take the product out of the box to verify that it is within -5% / +10% of the values stated on the product’s label. This will give you a basis of comparison for future readings. Take a second reading once you have positioned the system to match your custom installation plan. It is also advisable to take an additional reading in the middle of the tile installation, just to make sure that the Circuit Check™ is doing its job. Then, take a final reading when you are finished with the floor installation and are ready to hook up the thermostat.
The Circuit Check™ is a tool developed by WarmlyYours to give you peace of mind and ensure trouble-free installations. Simply hook up the cold leads to the tool while you position the system to match your custom installation plan.
The Circuit Check™ will continuously monitor the continuity of the circuit during the installation of your system and during the installation of your flooring. The Circuit Check™ beeps immediately when a short in the system is detected, alerting you to a potentially damaged cable in the area you are working, before you lay the tile over the electric floor heating system. The WarmlyYours technical support team is available 24/7 to provide assistance if the alarm sounds, or if you would have any questions during your installation.
View all 21 Questions and Answers
Customer Reviews
Installation and Repair Parts achieved an average rating of 4.9 stars with 241 reviews by our customers.
Mary is the best
Steve J., San Diego, CA on 12/02/2023
I’ve been working with Mary for a number of years. She’s been nothing but helpful patient and caring. As for the product I’ve never had a problem installed many thousands of square feet and will continue using it in the future.
Great system
Anonymous, Timnath, CO on 12/01/2023
The system works as expected and was a lot easier to install under tile than was thought.
Our bathroom is now WARM!
Peter H., Lake Zurich, IL on 11/25/2023
We took the bathroom down to the studs and subfloor and installed WarmlyYours floor coils plus two ceiling panels, plus fresh paint and floor quartz slabs. We are now sandwiched between two layers of warmth, which we really appreciate now that winter is here.
TempZone™ Floor Heating Cable
David H., Maple Ridge, BC on 10/29/2023
We installed heating cables in a kitchen, dining room, and hallway spanning around 1000 square feet. We didn't have complete layout information from your client, but you managed to complete the installation successfully with an additional roll of heating cable. It's great to hear that Jenn, the service representative, provided excellent technical support and offered a competitive price for the project. Well done!
Great
Bob R., Mountain Brook, AL on 10/19/2023
Lyn helped out tremendously when I needed a replacement heat mat for the one I damaged
Excellent support with planning, purchasing and technical help throughout the project.
Jack M., Mahwah, NJ on 10/18/2023
I called to get information and spoke to Jennifer. After reviewing all the information on your company I sent a drawing , with the help of your on line tools , planners and Jennifer all the components were shipped by the end of the next day.. All went as planned. And promised. Jennifer really knows your product and is an asset to your organization. It’s refreshing to know that companies such as yours still exist. We had delays in construction , the system has been installed now for a few weeks, for well and we are ver pleased with the performance.
Excellent product with lots of detailed support
Ryan O., Portland, OR on 10/13/2023
I installed a WarmlyYours floor during a bathroom remodel. It has absolutely ruined every other floor in my house. As soon as I step out of the comfort of my WarmlyYours heated floor in my bathroom, I am left with cold feet and overwhelming sense that I need to get heated floors for every square inch of my house. It is beyond me how I have gone so long without a heated floor. In all seriousness, this was a great product with even better support. The ordering process was simple and I really appreciated having a custom plan for my project. Looking forward to buying again and warming up the rest of my floors.
After 2 previous orders through Amazon Both orders were shipp
Dennis S., Northfield, OH on 10/03/2023
After 2 previous orders through Amazon Both orders were shipped the wrong size I had to call WarmlyYours directly to get the correct size shipped to me.
Excellent customer service and technical support. Easy to ins
Anonymous, Taos, NM on 09/12/2023
Excellent customer service and technical support. Easy to install after consulting instruction manual and online videos. Thank you!
Warmly staff was very helpful in selecting the correct items
David D., Vashon, WA on 08/11/2023
Warmly staff was very helpful in selecting the correct items to purchase for my project. The instruction booklets were very clear and made installation straight forward. Everything worked without any issues. Thanks